# Assistant Service Manager Band 8A > NHS job listing from Job Clerk for Belfast Health and Social Care Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/assistant-service-manager-band-8a/f9b41912-8bfa-47c6-8b3d-430d261fa96d - **Markdown:** https://www.jobclerk.com/job/assistant-service-manager-band-8a/f9b41912-8bfa-47c6-8b3d-430d261fa96d.md ## Summary - **Status:** Live - **Employer:** Belfast Health and Social Care Trust - **Location:** OLD GENERATOR HOUSE - **Profession:** Manager and corporate - **Grade:** Band 8 - **Salary:** £55,690 - £62,682 - **Contract type:** Permanent - **Closing date:** 2026-08-19T15:30:00.000Z - **Posted:** 2026-08-05T19:04:28.930Z - **Source information URL:** https://jobs.hscni.net/Job/48531/bhsctassistant-service-manager-band-8a - **Application URL:** https://jobs-app.hscni.net/sap/bc/webdynpro/sap/hrrcf_a_posting_apply?PARAM=cG9zdF9pbnN0X2d1aWQ9MDA1MDU2OTMyMzU0MUZFMUE0OUUyMTUwMTA5RjI3RUEmY2FuZF90eXBlPWU%3d - **Employer website:** https://belfasttrust.hscni.net ## Job Content ### Job details - Branch: Belfast HSCT - Location: OLD GENERATOR HOUSE - Salary: Band 8a (£55,690 - £62,682 ) - Contract Type: Permanent - Opening Date: 05/08/26 - Closes: Wed, 19 August 2026 @ 4:30 PM - Interview Dates: To be confirmed ### Notes We accept online applications only. “A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026”. Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week.” Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards. Flexible Working We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role. Find out more about flexible working options on our website. ### JOB DESCRIPTION Location: Office Base: Old Generator House, Belfast City Hospital Title of Post: Assistant Service Manager, Cancer Services Post Band: Band 8A Reports to: Service Manager, Haematology and Cancer Services Responsible to: Co-Director, Cancer and Specialist Medicine Job Summary / Main Purpose The Assistant Service Manager for Cancer Services will take the lead across cancer services, in agreement with relevant Co Directors and Service Managers, on initiatives to develop and modernise effective patient centred pathways from referral through to diagnosis, treatment and follow up for cancer; on the development of systems and process to deliver against Cancer Access Standards and on the development of systems and processes to ensure the safe and effective operation of the Trust's cancer multi disciplinary teams and multi disciplinary meetings (MDMs). He/she will provide clear leadership and management of the administrative staff comprising the Cancer Patient Navigation Team and associated clerical officers. Main Duties / Responsibilities For each of the following, the postholder will; Setting Direction Support the Service Manager in the review, development, implementation and delivery of cancer care pathways, ensuring integration with corporate and service group strategies and service delivery priorities. Support the Service Manager in the development of strategic and operational plans, service development proposals and business cases, for the delivery of cancer services, in line with regional strategies, Ministerial and other priorities. As a member of the Lead Cancer Team, contribute to the development of a strategic direction for cancer services in line with the NHS Cancer Reform Strategy, Implementing Outcomes Guidance, the Manual of Cancer Services and other relevant quality improvement initiatives across Health and Social Care. Represent the Trust at relevant Northern Ireland Cancer Network meetings and other meetings as agreed with the Lead Cancer Team. In conjunction with other Lead Cancer Team members, liaise with organisations and groups across primary, secondary and tertiary health care settings and with charitable and patient organisations, to ensure that the concerns and interests of these groups, as well as their service delivery potential, are reflected and captured in the development of cancer services within the Trust. Service Delivery Provide leadership in the development of clinical services by ensuring the use of evidence based practice and clinical standards within the cancer service. Alert the Service Manager to any operational issues within cancer services, MDTs and the Navigator Team relating to access/capacity in a timely manner, to allow any further action to be taken. Ensure that cancer pathways are delivered to the standard and quality expected by the DHSSPS, HSCB and the Trust. In conjunction with the Lead Cancer Team ensure that all relevant internal and ministerial elective targets are achieved within cancer; in particular ensure that cancer access performance is monitored in accordance with the Trust's policies and procedures and that corrective action is taken where necessary to address deficiencies. Support the Service Manager in developing collaborative alliances with all stakeholders to ensure the delivery of person-centred cancer care. Promote a culture of continuous improvement which focuses on the provision of high quality safe and effective care, allowing staff to maximise their potential and underpinned by honest, open communication and team working across disciplines. Develop appropriate mechanisms for accessing the views and facilitating the involvement of service users and carers in the development and delivery of cancer services. Develop excellent working relationships and communication strategies with both internal and external stakeholders, dealing effectively with differing opinions and conflict situations to encourage collaborative working to improve services and performance. Development and Innovation Actively promote new ways of working and models of service delivery to improve cancer services for patients. Facilitate service improvement and modernisation activities across cancer services, leading project teams as required, with the support of the relevant Co-Directors and Service Managers Oversee the collection, analysis and presentation of relevant quantitative and qualitative data to demonstrate baseline positions and the effects of service improvement and modernisation activities Quality Ensure that the needs of patients and their carers are at the core of the way the Trust delivers its cancer services. Ensure high standards of governance, including the assessment, quantification and management of risk. Support relevant MDMs in the delivery of peer review measures and in the participation of the peer review process Organise and participate in MDM business meetings which have as their focus ongoing service improvement and streamlining of patient pathways. Ensure that audit is undertaken on a systematic basis, and ensure that critical/adverse incidents and complaints are investigated and action plans developed in a timely fashion. Contribute to the Trust's overall corporate governance processes to ensure its compliance with public sector values and codes of conduct, operations and accountability. Professional Management Liaise closely with professional heads/leads as appropriate to ensure sound governance arrangements across the service areas and the provision of professional support and advice. Ensure that processes are in place to ensure that all professional policies, procedures and legislative standards are issued, implemented and monitored. In conjunction with the Service Manager, ensure that workforce plans are developed and implemented to ensure the effective and efficient provision of professional staff in the Trust. Respond to operational/managerial issues where the situation is out of the experience/knowledge of the individual unit manager and assist senior and middle managers with problem solving. Contribute to the development and effectiveness of Clinical Networks. Financial, Resource and Information Management Establish and maintain robust data collection mechanisms for cancer information . . Oversee the content, preparation and delivery of performance management reports for use both internally and externally to the Trust, working alongside the Information Department and relevant Service/Planning and Performance Managers Implement systems and processes to monitor performance against relevant waiting time standards and other related targets, being able to analyse these and highlight areas of over and under performance. Subsequently, to work with the relevant clinical teams, Co Directors and Service Managers to streamline patient pathways Act as the Trust's liaison officer with regard to the Northern Ireland Cancer Registry Support the Service Manager in identifying cost pressures and monitoring of delegated budgets, to ensure effective and efficient use of resources, assisting with variance analysis and completion of financial action plans as required, achieving financial targets. Leadership Be a visible, assertive and accessible figure. Provide clear leadership to staff and ensure the Trust has a highly skilled, flexible and motivated workforce to provide high quality care. Actively work to support and empower staff to develop and utilise leadership skills, ensuring they are invested in appropriate levels of authority to undertake their role effectively in an accountable manner. Contribute to a culture of positive performance management through leadership, setting and maintaining high standards of practice whilst promoting a culture of effective team working, continuous improvement and innovation. Facilitate teams to work across professional and organisational boundaries. Develop excellent working relationships with internal and external stakeholders. Be up to date with relevant national, regional and Trust policies, and best practice, and ensure that services are developed locally in line with these, e.g. Cancer Service Frameworks for Northern Ireland, the NHS Cancer Reform Strategy, Implementing Outcomes Guidance (IOG), the Manual of Cancer Services 2008 People Management and Development Lead by example in practising the highest standards of conduct in accordance with Trust policies and the Code of Conduct for HPSS Managers. Identify opportunities and develop programmes of work that will support the Trust's commitment to multi-professional education and training in partnership with Assist in the development of an educational strategy and ensure there are systems in place to identify the education and training needs of staff which are underpinned by service priorities and organisational objectives. Participate in the Trust's Personal Contribution Framework. Review individually on a regular basis the performance of immediate subordinate staff. Provide guidance on personal development requirements and advise on and initiate, where appropriate, further training. Ensure that the review of performance identified above is performed for all levels of staff within the Trust in accordance with the Trust Board's policy. In relation to the above, ensure that staff have a Personal Contribution Plan, in relation to the Trust's five strategic objectives, and a Personal Development Plan based on a review against their KSF post outline. Ensure the Trust's attendance management / sickness absence policies are implemented and establish an effective mechanism for regularly monitoring levels of sickness and absence, taking corrective action where necessary. Maintain good staff relationships and morale amongst the staff. Where appropriate, review the organisational plan and establishment levels and ensure that each is consistent with achieving objectives and recommend change where appropriate. Delegate appropriate responsibility and authority to the level of staff within your control consistent with effective decision making whilst retaining responsibility and accountability for results. Participate as required in the selection and appointment of staff in accordance with procedures laid down by the Trust. Take such action as may be necessary in disciplinary matters in accordance with procedures laid down by the Trust. Promote the Trust's policy on equality of opportunity through your own actions and ensure that this policy is adhered to by staff for whom you have responsibility. ### General Responsibilities Employees of the Trust are required to promote and support the mission and vision of the service for which they are responsible and: At all times provide a caring service and to treat those with whom they come into contact in a courteous and respectful manner. Demonstrate their commitment by their regular attendance and the efficient completion of all tasks allocated to them. Comply with the Trust's Smoke Free Policy. Carry out their duties and responsibilities in compliance with the Health and Safety Policies and Statutory Regulations. Adhere to Equality and Good Relations duties throughout the course of their employment. Ensure the ongoing confidence of the public in-service provision. Maintain high standards of personal accountability. Comply with the HPSS Code of Conduct. Information Governance All employees of Belfast Health & Social Care Trust are legally responsible for all records held, created or used as part of their business within the Belfast Health and Social Care Trust, including patient/client, corporate and administrative records whether paper based or electronic and also including e-mails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environment Regulations 2004, the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Employees are required to be conversant and to comply with the Belfast Health and Social Care Trust policies on Information Governance including for example the ICT Security Policy, Data Protection Policy and Records Management Policy and to seek advice if in doubt. For further information on how we use your personal data within HR, please refer to the Privacy Notice available on the HUB or Your HR Environmental Cleaning Strategy The Trusts Environmental Cleaning Strategy recognizes the key principle that "Cleanliness matters is everyone's responsibility, not just the cleaners" Whilst there are staff employed who are responsible for cleaning services, all Trust staff have a responsibility to ensure a clean, comfortable, safe environment for patients, clients, residents, visitors, staff and members of the general public. Infection Prevention and Control The Belfast Trust is committed to reducing Healthcare associated infections (HCAIs) and all staff have a part to play in making this happen. Staff must comply with all policies in relation to Infection Prevention and Control and with ongoing reduction strategies. Standard Infection Prevention and Control Precautions must be used at all times to ensure the safety of patients and staff. This includes:- Cleaning hands either with soap and water or a hand sanitiser at the appropriate times (WHO '5 moments'); Using the correct '7 step' hand hygiene technique; Being 'bare below the elbows' when in a clinical environment; Following Trust policies and the Regional Infection Control Manual (found on intranet); Wearing the correct Personal Protective Equipment (PPE); Ensuring correct handling and disposal of waste (including sharps) and laundry; Ensuring all medical devices (equipment) are decontaminated appropriately i.e. cleaned, disinfected and/or sterilised; Ensuring compliance with High Impact Interventions. Values The Belfast Trust aims to recruit staff not only with the right skills but also with the right values to ensure the delivery of excellent patient care and experience. Staff will be expected to be committed to provide safe, effective, compassionate and person centered care by:- Treating Everyone with Dignity and Respect Displaying Openness and Trust Being Accountable Being Leading Edge Maximising Learning and Development By embedding the above values we will make a significant contribution to the delivery of the Trust's Vision. Personal Public Involvement Staff members are expected to involve patients, clients, carers and the wider community were relevant, in developing, planning and delivering our services in a meaningful and effective way, as part of the Trust's ongoing commitment to Personal Public Involvement (PPI). Please use the link below to access the PPI standards leaflet for further information. http://www.publichealth.hscni.net/sites/default/files/PPI_leaflet.pdf Clause: This job description is not meant to be definitive and may be amended to meet the changing needs of the Belfast Health and Social Care Trust. Terms and Conditions Full-Time The NHS terms and conditions (Agenda for Change) will apply to this post Salary will be Band 8A In addition to 10 public holidays, the annual leave allowance will be as follows:- On appointment - 27 days After 5 years service - 29 days After 10 years service - 33 days He/she may be required to travel throughout Northern Ireland, the United Kingdom, the Republic of Ireland, and elsewhere. The successful candidate should, therefore, have access to a form of transport that will permit them to meet the requirements of the post in full and be prepared to travel as required. ### PERSONNEL SPECIFICATION Assistant Service Manager, Cancer Services / Band 8aCancer Services / Cancer and Specialist Medicine A university degree or relevant professional qualification at an equivalent level and worked for at least 3 years in a senior management role* OR Have at least 5 years experience in a senior management role Delivered against challenging performance management programmes for a minimum of 2 years meeting a range of key targets and making significant improvements. Have worked with a diverse range of stakeholders, both internal and external to the organisation, to achieve successful outcomes for patient care. Experience of financial management and budgetary control in a large organisation. Successfully demonstrated people management, governance, leadership and organisational skills for a minimum of 2 years. Can demonstrate ability to implement change and continual improvement in service delivery. Shortlisting by Application Form And Interview / Test * Senior management equates to Band 7 or above ### NOTE Where educational/professional qualifications form part of the criteria you will be required, if shortlisted for interview, to produce original certificates and one photocopy of same issued by the appropriate authority. Only those certificates relevant to the shortlisting criteria should be produced. If educational certificates are not available an original letter and photocopy of same detailing examination results from your school or college will be accepted as an alternative. If successful you will be required to produce documentary evidence that you are legally entitled to live and work in the United Kingdom. This documentation can be a P45, Payslip, National Insurance Card or a Birth Certificate confirming birth in the United Kingdom or the Republic of Ireland. Failure to produce evidence will result in a non-appointment. Where a post involves working in regulated activity with vulnerable groups, post holders will be required to register with the Independent Safeguarding Authority. ### SHORTLISTING A shortlist of candidates for interview will be prepared on the basis of the information contained in the application form. It is, therefore, essential that all applicants demonstrate through their application how and to what extent their experience and qualities are relevant to this post and the extent to which they satisfy each criterion specified. Candidates who are short listed for interview will need to demonstrate at interview that they have the required competencies to be effective in this demanding leadership role. The competencies concerned are given in the HPSS Leadership Qualities Framework, Knowledge, and Skills Framework, as identified in the Job Description. Healthcare Leadership Competencies Candidates who are shortlisted for interview will need to demonstrate at interview that they have the required competencies to be effective in this demanding leadership role. The competencies concerned are set out in the NHS Healthcare Leadership Model, details of which can be found at: http://www.leadershipacademy.nhs.uk/resources/healthcare-leadership-model. ### Particular attention will be given to the following Inspiring shared purpose Leading with care Evaluating information Connecting our service Sharing the vision Engaging the team Holding to account Developing capability Influencing for results HSC Values Whilst employees will be expected to portray all the values, particular attention is drawn to the following values for this role ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.