# Assistant Patient Services Co-ordinator > NHS job listing from Job Clerk for Leeds Teaching Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/assistant-patient-services-co-ordinator/e644c392-aa60-4b7f-990a-20e07556edf3 - **Markdown:** https://www.jobclerk.com/job/assistant-patient-services-co-ordinator/e644c392-aa60-4b7f-990a-20e07556edf3.md ## Summary - **Status:** Live - **Employer:** Leeds Teaching Hospitals NHS Trust - **Location:** St James's University Hospital - **Workplace type:** onsite - **Profession:** Coordinator (discipline unspecified) - **Grade:** Band 4 - **Salary:** £28392.00 to £31157.00 - **Contract type:** Permanent - **Employment type:** Full-time - **Closing date:** 2026-09-11T23:59:00.000Z - **Posted:** 2026-08-28T13:47:15.415Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9298-26-0856 - **Application URL:** https://vacancies.leedsteachinghospitals.jobs/Job/JobDetail?jobid=1982&source=JobtrainNHSJobs - **Employer website:** https://www.leedsth.nhs.uk ## Job Content ### Job summary An exciting opportunity has arisen to join the Inpatient Neurosciences Team at Leeds General Infirmary. The post-holder will provide a high-quality administrative and patient pathway service across Neurosurgery, Spinal Surgery and Pain Management, supporting the delivery of safe, efficient and patient-centred care. ### Main duties of the job Working closely with clinical and operational teams, you will coordinate inpatient pathways, support MDT processes, maintain accurate patient records and information systems, monitor service activity, and help ensure patients progress smoothly through their care journey. You will also support service improvement initiatives, ensure compliance with Trust policies, and provide supervision and support to administrative staff where required. This is a varied and rewarding role requiring excellent organisational, communication and problem-solving skills, with the ability to prioritise competing demands in a busy acute hospital environment. ### About us The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do. ### Details - Date posted: 28 August 2026 - Pay scheme: Agenda for change - Band: Band 4 - Salary: £28,392 to £31,157 a year - Contract: Permanent - Working pattern: Full-time - Reference number: 001980 - Job locations: Cross Site, Leeds, West Yorkshire, LS1 3EX, United Kingdom ### Job responsibilities Shortlisting Date: 15/9/26 Interview Date: 24/9/26 Why you should join our Team The Centre for Neurosciences is a large, dynamic and supportive department delivering specialist services to patients across the region. Our MDT administrative team is friendly, collaborative and committed to living The Leeds Way values of being patient-centred, fair, collaborative, accountable and empowered. You will be joining a team where your contribution is valued and where you will work alongside experienced colleagues who are keen to support and develop one another. What makes our team special is the opportunity to be closely involved in multidisciplinary working that has a real impact on patient outcomes. We offer a welcoming team culture, structured induction, ongoing training and opportunities to develop your skills within a complex and rewarding clinical environment. If you are looking for a role where no two days are the same and where your work makes a genuine difference, we encourage you to apply. What you will bring to the role We are looking for an organised, proactive, and patient-focused individual who can thrive in a busy healthcare environment. You will bring: - Experience coordinating complex administrative processes and patient pathways. - Excellent organisational skills with the ability to prioritise competing demands and meet deadlines. - Strong communication skills and the ability to work effectively with patients, clinicians, managers, and external organisations. - Experience maintaining accurate records and using electronic patient administration systems and databases. - The ability to monitor activity, identify issues, and escalate concerns appropriately to support service delivery. - Experience supporting multidisciplinary teams and working collaboratively across professional boundaries. - A commitment to delivering excellent customer service and resolving complex enquiries professionally and sensitively. - The ability to supervise, support and develop administrative staff, promoting a positive team culture. - Strong attention to detail and a commitment to data quality, confidentiality, and information governance standards. - A flexible and proactive approach, with a focus on continuous improvement and delivering high-quality patient care. This role is ideal for someone who enjoys working at the heart of a busy specialist service and wants to make a real difference to the patient experience. Please see the attached job description for further information about this vacancy. About Leeds Teaching Hospital NHS Trust Our Trust values The Leeds Way is working together to support each other and deliver the best possible care to patients. We are. Responsible Open and Honest One Team Kind Our Trust priorities Our purpose: Excellent, safe and sustainable care for every patient every time Our priorities: People Improvement and Innovation Partnerships Outcomes To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here. We reserve the right to close this advert early if we receive a high number of suitable applications. ## Person Specification ### Skills **Essential** - Advanced keyboard skills - Able to communicate sensitivity and effectively with a wide range of people including medical staff, patients and colleagues - Able to maintain and administer relevant information systems - Able to deal with complex enquires from staff/patients/relatives/visitors investigating and researching matters thereby providing information/guidance and advice to others - Able to organise and coordinate MDT meetings and associated documentation - Able to supervise, train and support administrative staff ### Knowledge **Essential** - Knowledge of and compliance with Trust policies, including Data Protection, Information Governance, Health and Safety, and Confidentiality requirements - Knowledge of NHS targets and Trust policies - Knowledge of Patient Access Policy and Procedures - Knowledge of Infection Control policies, in particular practising Universal Infection Control Precautions ### Experience **Essential** - Experience of organising meetings and taking minutes and/or live typing ### Personal Qualities **Essential** - A positive and professional attitude - Committed to providing the highest quality of administrative support themselves and through management of their staff - Honest, fair and consistent in their approach - Accept responsibility for ones own achievements, acts and omissions - Respect confidentiality in line with National, Trust and local policies and guidelines - Commitment to their teams' personal & professional development - Able to develop good working relationships with all staff - Committed to maintaining and improving quality of service ### Qualifications and Training **Essential** - Undertake all mandatory training required for the role - Commitment to own personal & professional development as agreed with their line manager ### Values and Other Requirements **Essential** - Patient-centred - Collaborative - Fair - Accountable - Empowered - A business like appearance - Comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families - Take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority ## Documents - [Assistant Patient Services Coordinator – Inpatient Neurosciences (LGI) (DOC, KB)](https://vacancies.leedsteachinghospitals.jobs/Job/GetJobAdvertDocument?Id=3393&JobId=1982) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.