# Assistant Patient Service Coordinator

> NHS job listing from Job Clerk for Leeds Teaching Hospitals NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/assistant-patient-service-coordinator/a3f780f1-0904-4878-9cb9-8f3f63f0c899
- **Markdown:** https://www.jobclerk.com/job/assistant-patient-service-coordinator/a3f780f1-0904-4878-9cb9-8f3f63f0c899.md

## Summary

- **Status:** Live
- **Employer:** Leeds Teaching Hospitals NHS Trust
- **Location:** St James's University Hospital
- **Workplace type:** onsite
- **Profession:** Coordinator (discipline unspecified)
- **Grade:** Band 4
- **Salary:** £28392.00 to £31157.00
- **Contract type:** Permanent
- **Employment type:** Part-time
- **Closing date:** 2026-11-02T23:59:59.999Z
- **Posted:** 2026-10-19T09:07:49.827Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9298-26-1149
- **Application URL:** https://vacancies.leedsteachinghospitals.jobs/Job/JobDetail?jobid=2353&source=JobtrainNHSJobs
- **Employer website:** https://www.leedsth.nhs.uk

## Job Content

### Job summary

This varied and rewarding role places you at the heart of patient services. You will deliver a high-quality service in line with Trust standards and build strong working relationships with outpatient administration, phlebotomy and nursing teams. Using your confident and compassionate communication skills, you will work with patients, medical staff and colleagues while supporting the Patient Services Co-ordinator, Business Support Mangers and Business Manager to deliver excellent services across the Directorate.

### Main duties of the job

This is a fantastic opportunity for an organised, enthusiastic and motivated individual to take the next step in their career. You will co-ordinate the day-to-day activities of a busy patient administration team, inspire and support team, and help the service achieve its targets and create improvements. You will also contribute to a positive and inclusive workplace shaped by the Leeds Way Values: Patient-centred, Collaborative, Empowered, Accountable and Fair.

### About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

### Details

- Date posted: 19 October 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year
- Contract: Permanent
- Working pattern: Part-time
- Reference number: 002351
- Job locations: St James’s University Hospital, Leeds, West Yorkshire, LS9 7TF, United Kingdom

### Job responsibilities

For questions about this job, contact:

Name Zoe Richardson Position Outpatient Support Manager Email zoe.richardson1@nhs.net Phone number Shortlisting Date: 27/10/26 Interview Date: 9/11/26

Please Note: All salaries listed reflect the pay for full time roles. Any part time roles will be pro rata.

Why you should join our Team

As the Assistant Patient Services Co-ordinator, you will have the opportunity to take ownership of defined areas within the Directorate, develop colleagues and influence improvements to working practices. Your leadership and ideas will help the department run smoothly, strengthen communication and ensure processes meet legislative requirements for Health and Safety, Data Protection and Confidentiality. Your day will consist of service delivery and staff management as well as data analysis.

We are offering both a full-time post of 37.5 hours per week, Monday to Friday, and a part-time post of 22.5 hours per week. The role may include weekend working and travel to other Trust sites when required. If you thrive in a busy, collaborative environment and want a rewarding role where your contribution will directly benefit patients and colleagues, we would love to hear from you.

What you will bring to the role

Good standard of education to minimum of GCSE

A willingness to undergo personal development and learn new skills

Thorough knowledge of patent Administration Processes Experience of staff management including recruitment and retention

Knowledge of Microsoft Office Packages and e-mail technology.

Organisational and time management skills. Appreciation of confidentiality.

Basic computer literacy and willingness to further computer skills.

A thorough understanding of all policies and procedures governing the Trust’s approach and delivery to Patient Administration.

An understanding of team management and the policy and procedures governing the Trust’s approach to managing staff.

Significant previous secretarial and/or administration experience (as applicable).

Customer focussed/customer service skills Patient centre/PAS National Access Targets awareness An understanding of NHS/Trust protocols/policies and procedure

INCLUDE THE NEXT SENTENCE AT THE END OF THIS SECTION.

Please see the attached job description for further information about this vacancy.

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are….

Responsible Open and Honest One Team Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

## Person Specification

### Practical Skills

**Essential**

- Excellent written and verbal skills.
- Ability to organise and prioritise own and other’s workload.
- Skills and knowledge required to lead and develop team members

### Behaviours/Skills

**Essential**

- Compassionate and caring
- Capable of lateral thinking
- Motivator of self and others
- Positive approach to change
- Assertive courageous
- Flexible
- Adaptable
- Able to manage stress in self and others

### Other Requirements

**Essential**

- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy

### Qualifications and Training

**Essential**

- Registered Nurse / ODP (RN Adult for adult clinical areas or RN Child for children’s areas )
- Recognised teaching/assessing qualification
- Masters degree or post graduate level development equivalent to a masters

**Desirable**

- Understanding of training needs in relation to post

### Special Knowledge including experience

**Essential**

- Significant experience in a junior leadership role eg Band 6 or equivilant
- Working with a wide range of professionals including medical, nursing and management colleagues
- Clinical Experience within the specialty.
- Audit and standard setting
- Standards of professional practice

## Documents

- [APSC (DOC, KB)](https://vacancies.leedsteachinghospitals.jobs/Job/GetJobAdvertDocument?Id=4406&JobId=2353)
- [Job Description (DOCX, KB)](https://vacancies.leedsteachinghospitals.jobs/Job/GetJobAdvertDocument?Id=4407&JobId=2353)

## Agent Notes

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