# Assistant Patient Pathway Coordinator

> NHS job listing from Job Clerk for Kingston Hospital NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/assistant-patient-pathway-coordinator/52f9f9cc-ccfa-4c4f-8b70-92b6fb39d9c6
- **Markdown:** https://www.jobclerk.com/job/assistant-patient-pathway-coordinator/52f9f9cc-ccfa-4c4f-8b70-92b6fb39d9c6.md

## Summary

- **Status:** Live
- **Employer:** Kingston Hospital NHS Foundation Trust
- **Town:** Kingston Upon Thames
- **Region:** London
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £30,630 - £32,346 per annum inclusive HCAS (Outer)
- **Contract type:** Fixed term: 12 months (12m FTC)
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-07-01T23:59:00.000Z
- **Posted:** 2026-06-17T16:12:20.749Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Kingston_Upon_Thames/Kingston_Richmond_NHS_Foundation_Trust/Oral_Surgery_Maxillofacial/Oral_Surgery_Maxillofacial-v8017939
- **Application URL:** https://apps.trac.jobs/job-advert/8017939?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.kingstonhospital.nhs.uk

## Job Content

### Job overview

The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.

### Main duties of the job

- Process and log all referrals in line with Trust Access Policy and specialty SOP

...

- To use the 18 weeks referral to treatment (RTT) to manage all outpatient and elective patient journeys.

...

- Ensure that Trust agreed standard of service is delivered to patients requiring elective admission to speciality

...

- To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries

...

- Ability to analyse and extract complex data sets from a number of different sources.

...

- Organise own day-to-day work tasks showing an ability to prioritise in order to achieve set timescales.

...

- Work collaboratively as part of an integrated team.

...

- Work within and keep up to date with National and Trust legislation, guidelines, policies, procedures, protocols and code of conduct relating to own role.

...

- Maintain stock control such as stationery, clinical supplies, equipment and uniforms.

...

- Participate in the induction and training of all new members of staff.

...

- To liaise with medical records with regard to availability of medical notes as appropriate.

...

- Provide reciprocal cover for administrative team during annual leave and sickness absence.

...

- Demonstrate high levels of customer care and be an ambassador for customer care within the Trust.

...

- To attend all statutory and mandatory training as and when required to do so

Continued on attached JD...

### Detailed job description and main responsibilities

***Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification***

NB: ensure any supporting statements align with the job description and person specification, as your application will be assessed against these criteria.

## Job Details

The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.

## Job Description

Process and log all referrals in line with Trust Access Policy and specialty SOP

...

To use the 18 weeks referral to treatment (RTT) to manage all outpatient and elective patient journeys.

...

Ensure that Trust agreed standard of service is delivered to patients requiring elective admission to speciality

...

To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries

...

Ability to analyse and extract complex data sets from a number of different sources.

...

Organise own day-to-day work tasks showing an ability to prioritise in order to achieve set timescales.

...

Work collaboratively as part of an integrated team.

...

Work within and keep up to date with National and Trust legislation, guidelines, policies, procedures, protocols and code of conduct relating to own role.

...

Maintain stock control such as stationery, clinical supplies, equipment and uniforms.

...

Participate in the induction and training of all new members of staff.

...

To liaise with medical records with regard to availability of medical notes as appropriate.

...

Provide reciprocal cover for administrative team during annual leave and sickness absence.

...

Demonstrate high levels of customer care and be an ambassador for customer care within the Trust.

...

To attend all statutory and mandatory training as and when required to do so

Continued on attached JD...

## Responsibilities

***Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification***

NB: ensure any supporting statements align with the job description and person specification, as your application will be assessed against these criteria.

## Person Specification

### Skills

**Essential**

- Accurate data entry, typing and checking skills
- Pays attention to detail

**Desirable**

- Conflict resolution skills

### Experience

**Essential**

- Experience of using Microsoft Office, including Word and Excel
- Exceptional customer service background

**Desirable**

- Experience of working in the NHS or healthcare setting

### Qualifications

**Essential**

- GCSE or equivalent in English and Maths, grades A-C

**Desirable**

- Computer Literacy Course e.g. ECDL

## Documents

- [jd (pdf, 408.4kb)](https://www.healthjobsuk.com/documents?vdoc=10347123)
- [onboarding roadmap (pdf, 440.9kb)](https://www.healthjobsuk.com/documents?edoc=3006)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
