# Assistant Patient Pathway coordinator > NHS job listing from Job Clerk for Croydon Health Services NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/assistant-patient-pathway-coordinator/0263ba23-487f-46f1-b20b-3ebf1eee5193 - **Markdown:** https://www.jobclerk.com/job/assistant-patient-pathway-coordinator/0263ba23-487f-46f1-b20b-3ebf1eee5193.md ## Summary - **Status:** Archived / closed - **Employer:** Croydon Health Services NHS Trust - **Location:** Croydon University Hospital - **Workplace type:** onsite - **Profession:** Patient pathway coordinator - **Grade:** Band 3 - **Salary:** £30,630 - £32,346 per annum incl HCAS (outer) - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (5 days, shifts 09:00 am -17:00 pm on site) - **Closing date:** 2026-09-22T07:00:00.000Z - **Posted:** 2026-09-16T08:11:08.508Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Thornton_Heath/Croydon_Health_Services_NHS_Trust/Admin/Admin-v8253166 - **Employer website:** https://www.croydonhealthservices.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen to join the Microbiology Team as an Administrative Officer within a busy and dynamic service. This is a rewarding role providing essential administrative support to the Microbiology department, helping to ensure the timely monitoring, reporting and communication of microbiology and infection-related information across the Trust. The successful candidate will play a key role in supporting the management of laboratory reports, monitoring outstanding results, processing clinical correspondence, maintaining accurate records, and responding to enquiries from clinical teams and other departments. Working closely with microbiologists, infection prevention and control teams, laboratory staff and ward-based colleagues, you will help support the effective delivery of a safe and responsive service. This role would suit an organised and proactive individual with excellent communication skills, strong attention to detail and the ability to manage competing priorities in a fast-paced environment. Previous administrative or customer service experience, together with good IT skills, are essential. Join our dedicated Microbiology team and contribute to a high-quality service that supports patient safety, infection prevention, and the effective delivery of care across the Trust. ### Main duties of the job - Provide comprehensive administrative support to the Microbiology Service, ensuring the efficient management of departmental processes and workflows. - Support the monitoring and reporting of microbiology test results, ensuring information is processed accurately and in a timely manner. - Manage and maintain departmental databases, spreadsheets, and records in line with Trust policies and information governance requirements. - Act as a key point of contact for laboratory staff, consultants, clinical teams, and external organisations, responding to enquiries professionally and efficiently. - Support the coordination and distribution of microbiology reports, clinical correspondence, and other service-related documentation. - Assist with the monitoring of infection-related data and reporting processes to support patient safety and infection prevention activities across the Trust. - Use Trust systems to ensure accurate data entry, record management, and information tracking. - Identify and escalate urgent queries, outstanding actions, and data discrepancies to the appropriate members of the team. - Support service performance through accurate data validation, audit support, and information management. - Liaise with wards, departments, laboratories, and external stakeholders to facilitate effective communication and timely sharing of microbiology information. - Assist with meeting administration, including preparing documentation, taking minutes, and following up on agreed actions where required. - Work collaboratively within the Microbiology Team to deliver a high-quality, efficient, and responsive service that supports patient safety and the effective management of infection-related information across the Trust ### Detailed job description and main responsibilities Please see the attached supporting document (Job Description) which contains more information about the role ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Knowledge and Skills **Essential** - Experience managing data entry, maintaining accurate records, and working with electronic systems. - Understanding of confidentiality, data protection, and information governance standards. **Desirable** - NVQ Level 3 in Business Administration or equivalent. - Experience in customer services skills in healthcare setting ### Education & Qualifications **Essential** - Good general education, including GCSEs (or equivalent) in English and Maths. - Competent IT skills, including use of MS Office (Word, Excel, Outlook). **Desirable** - Additional training or certification in data analysis, medical administration, or health informatics. - Competent IT skills, including use of MS Office (Word, Excel, Outlook). ### NHS systems & RTT experience **Essential** - Years experience and systems used **Desirable** - Years experience and systems used ## Documents - [chs accomodation (pdf, 676.5kb)](https://www.healthjobsuk.com/documents?edoc=1725) - [croydon trust values (pdf, 324.9kb)](https://www.healthjobsuk.com/documents?edoc=2317) - [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2414) - [chs dbs policy statement (pdf, 53.0kb)](https://www.healthjobsuk.com/documents?edoc=972) - [map of croydon university hospital (pdf, 95.6kb)](https://www.healthjobsuk.com/documents?edoc=974) - [assistant patient pathway coordinator (pdf, 288.7kb)](https://www.healthjobsuk.com/documents?vdoc=10565844) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references.