# Assistant Patient Pathway Coordinator (CAT 9 Diabetes & Endo) - 30 hrs

> NHS job listing from Job Clerk for Royal Berkshire NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/assistant-patient-pathway-coordinator-cat-9-diabetes-and-endo-30-hrs/b0ec1079-711d-4c88-b5b1-09840f7c498d
- **Markdown:** https://www.jobclerk.com/job/assistant-patient-pathway-coordinator-cat-9-diabetes-and-endo-30-hrs/b0ec1079-711d-4c88-b5b1-09840f7c498d.md

## Summary

- **Status:** Live
- **Employer:** Royal Berkshire NHS Foundation Trust
- **Town:** Reading
- **Region:** South East
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 pro-rata per annum
- **Contract type:** Permanent
- **Employment type:** Part time - 30 hours per week (8:00-16:00 Monday to Friday with one day 9:00-17:00)
- **Closing date:** 2026-06-24T23:59:00.000Z
- **Posted:** 2026-06-10T16:51:59.062Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Berkshire/Reading/Royal_Berkshire_NHS_Foundation_Trust/CAT_Diabetes_Endocrinology/CAT_Diabetes_Endocrinology-v8062177
- **Application URL:** https://apps.trac.jobs/job-advert/8062177?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.royalberkshire.nhs.uk

## Job Content

### Job overview

Band 3 Assistant Patient Pathway Coordinator (CAT 9 Diabetes and Endocrinology)

This is a part-time post for 30 hours per week.

An exciting opportunity has arisen for a motivated individual to join our Diabetes and Endocrinology Team to assist the Patient Pathway Manager and Patient Pathway Coordinators by carrying out delegated responsibilities for a range of operational activities, working autonomously using initiative and their specialist knowledge and experience of the service to make decision.

Please note: The advert may close early if we receive a sufficient number of applications.

### Main duties of the job

To specialise in specific modality appointment bookings, but have an overview and knowledge of all booking processes.

To ensure full compliance with scheduling guidelines, protocols and clinical targets whilst identifying and resolving breach situations and the consequences of changes to timetables and potential impact on capacity.

To be the point of contact for all administrative issues relating to patients’ pathway of care.

To work as part of a multidisciplinary team and provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.

To ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.

To provide a consistent approach across the Trust; Standard Operating Procedures (SOPs) will describe how the functions of the role will be carried out, along with the timescales to which are to be adhered.

### Detailed job description and main responsibilities

Please refer to the attached Job Description and Person Specification for further details of the job role.

## Job Details

Band 3 Assistant Patient Pathway Coordinator (CAT 9 Diabetes and Endocrinology)

This is a part-time post for 30 hours per week.

An exciting opportunity has arisen for a motivated individual to join our Diabetes and Endocrinology Team to assist the Patient Pathway Manager and Patient Pathway Coordinators by carrying out delegated responsibilities for a range of operational activities, working autonomously using initiative and their specialist knowledge and experience of the service to make decision.

Please note: The advert may close early if we receive a sufficient number of applications.

## Job Description

To specialise in specific modality appointment bookings, but have an overview and knowledge of all booking processes.

To ensure full compliance with scheduling guidelines, protocols and clinical targets whilst identifying and resolving breach situations and the consequences of changes to timetables and potential impact on capacity.

To be the point of contact for all administrative issues relating to patients’ pathway of care.

To work as part of a multidisciplinary team and provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.

To ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.

To provide a consistent approach across the Trust; Standard Operating Procedures (SOPs) will describe how the functions of the role will be carried out, along with the timescales to which are to be adhered.

## Responsibilities

Please refer to the attached Job Description and Person Specification for further details of the job role.

## Person Specification

### Experience

**Essential**

- Experience of using of IT systems and patient data systems
- Experience of scheduling outpatient appointments and/or admissions
- Experience of working with patients and providing information regarding their appointments or treatment team

**Desirable**

- Experience of working in healthcare setting

### Qualifications

**Essential**

- GCSE or equivalent

**Desirable**

- Educated to A-Level or NVQ Level 4 in Business Administration/Customer Care or acquired equivalent experience

## Documents

- [staff benefits (pdf, 139.1kb)](https://www.healthjobsuk.com/documents?edoc=603)
- [behaviours framework 2022 (pdf, 2.9mb)](https://www.healthjobsuk.com/documents?edoc=2970)
- [probation policy & procedure (pdf, 559.4kb)](https://www.healthjobsuk.com/documents?edoc=1640)
- [job description & person specification (pdf, 264.6kb)](https://www.healthjobsuk.com/documents?vdoc=10352533)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
