# Assistant Patient Pathway Administrator

> NHS job listing from Job Clerk for Oxford University Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/assistant-patient-pathway-administrator/66d97126-9071-4059-853f-09adbda6d0a2
- **Markdown:** https://www.jobclerk.com/job/assistant-patient-pathway-administrator/66d97126-9071-4059-853f-09adbda6d0a2.md

## Summary

- **Status:** Live
- **Employer:** Oxford University Hospitals NHS Foundation Trust
- **Town:** Oxford
- **Region:** South East
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum / pro rata
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, 20 hours per week (May require Saturday working on occasion)
- **Closing date:** 2026-06-05T23:59:00.000Z
- **Posted:** 2026-05-22T13:01:52.045Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Oxfordshire/Oxford/Oxford_University_Hospitals_NHS_Foundation_Trust/Ophthalmology/Ophthalmology-v8033330
- **Application URL:** https://apps.trac.jobs/job-advert/8033330?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.ouh.nhs.uk

## Job Content

### Job overview

We have an exciting opportunity to join our administrative team within the Ophthalmology Directorate.  You will need to be a good team player, highly organised and possess good interpersonal and communication skills.

Responsibilities include making appointments, dealing with queries from patients and liaising with the wider administrative team as well as clinicians. Whilst some NHS experience is an advantage, full training will be given.

### Main duties of the job

Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.

The post holder is required to assist in the provision of a professional, comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through supporting the Patient Pathway Administrators in the delivery of a comprehensive administrative service to a specialty team.  This will involve appointment scheduling, in accordance with the Elective Access Policy, communicating appointment related information to patients and carers and supporting with wider admin processes as appropriate.

### Detailed job description and main responsibilities

We are seeking to appoint a part time assistant patient pathway administrator to join our friendly team within Ophthalmology. The post will be based at the John Radcliffe Hospital in the West Wing.

This post is crucial to the on-going development of the Ophthalmology service and would suit a candidate who has excellent organisational and communication skills. You will be expected to liaise with staff and colleagues at all levels. You will have proven administration skills with the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work in a pressurised and busy environment. The successful candidate will also manage each patient’s pathway in a timely and efficient manner.

Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given.

This position requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being a team member. If you are self-motivated, enthusiastic and keen to join our team then we would encourage you to apply.

## Job Details

We have an exciting opportunity to join our administrative team within the Ophthalmology Directorate.  You will need to be a good team player, highly organised and possess good interpersonal and communication skills.

Responsibilities include making appointments, dealing with queries from patients and liaising with the wider administrative team as well as clinicians. Whilst some NHS experience is an advantage, full training will be given.

## Job Description

Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.

The post holder is required to assist in the provision of a professional, comprehensive and efficient administrative service, which is effectively delivered to all patients and members of the Department. This will be through supporting the Patient Pathway Administrators in the delivery of a comprehensive administrative service to a specialty team.  This will involve appointment scheduling, in accordance with the Elective Access Policy, communicating appointment related information to patients and carers and supporting with wider admin processes as appropriate.

## Responsibilities

We are seeking to appoint a part time assistant patient pathway administrator to join our friendly team within Ophthalmology. The post will be based at the John Radcliffe Hospital in the West Wing.

This post is crucial to the on-going development of the Ophthalmology service and would suit a candidate who has excellent organisational and communication skills. You will be expected to liaise with staff and colleagues at all levels. You will have proven administration skills with the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work in a pressurised and busy environment. The successful candidate will also manage each patient’s pathway in a timely and efficient manner.

Knowledge of the Trust's Electronic Patient Record System (EPR) and knowledge of elective access standards would be an advantage but not essential as training will be given.

This position requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being a team member. If you are self-motivated, enthusiastic and keen to join our team then we would encourage you to apply.

## Person Specification

### Skills

**Essential**

- Excellent communication skills
- Ability to prioritise effectively

### Experience

**Essential**

- Working knowledge of MS Office
- Relevant administrative experience

**Desirable**

- Previous experience within the NHS/public sector

### Education/Qualifications

**Essential**

- Good general level of education (e.g. 5 GCSEs/BTEC grade C or above or equivalent) including Maths & English

**Desirable**

- IT Qualifications/EPR Trained

## Documents

- [job description (pdf, 312.4kb)](https://www.healthjobsuk.com/documents?vdoc=10321045)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
