# Assistant Patient Administrator - Inpatient Wards > NHS job listing from Job Clerk for Chelsea and Westminster Hospital NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/assistant-patient-administrator-inpatient-wards/76df8c21-1653-449b-ab88-b2bfcc97eb39 - **Markdown:** https://www.jobclerk.com/job/assistant-patient-administrator-inpatient-wards/76df8c21-1653-449b-ab88-b2bfcc97eb39.md ## Summary - **Status:** Live - **Employer:** Chelsea and Westminster Hospital NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £30,142 per annum incl. HCAS - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Mon-Sun, Bank Holidays and weekends, 08.00-20.00 on a rota basis) - **Closing date:** 2026-07-01T23:59:00.000Z - **Posted:** 2026-06-17T14:51:21.736Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Isleworth/Chelsea_Westminster_Hospital_NHS_Foundation_Trust/Inpatient_Wards/Inpatient_Wards-v8057835 - **Application URL:** https://apps.trac.jobs/job-advert/8057835?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.chelwest.nhs.uk ## Job Content ### Job overview Assistant Patient Administrator - Band 2  Ward Clerk  37.5 hrs per week Monday-Sunday 8.00-20.00 some weekends and bank holidays on a rota We are searching a high performing, enthusiastic and empathetic individual to work in the Inpatient Wards. The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients.   You will be expected to provide administrative support to a diverse  team including clinical staff The successful applicant will be expected to provide an excellent level of customer service at all times in line with the Trust values. ### Main duties of the job The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by supporting and welcoming patients into services in a way that meets their individual needs. The Patient Administrator will also provide administrative support to a team liaising between patients, doctors, practitioners and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post  holder will be required to work in one of the following areas, providing cross cover where necessary: - Wards - Reception ### Detailed job description and main responsibilities - Provide administrative support to the clinical team in the team assigned and provide cover across the Trust’s administrative resource - File all paperwork appropriately - Provide cover across the POD as and when required - Ensure all procedures are followed re data capture for service specific outcomes - Provide an excellent standard of service to patients at all times - Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development - Photocopying, filling - Answering phones - Greeting relatives as they enter the ward - Booking follow up appointments - Booking Transport ## Job Details Assistant Patient Administrator - Band 2 Ward Clerk 37.5 hrs per week Monday-Sunday 8.00-20.00 some weekends and bank holidays on a rota We are searching a high performing, enthusiastic and empathetic individual to work in the Inpatient Wards. The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients. You will be expected to provide administrative support to a diverse team including clinical staff The successful applicant will be expected to provide an excellent level of customer service at all times in line with the Trust values. ## Job Description The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by supporting and welcoming patients into services in a way that meets their individual needs. The Patient Administrator will also provide administrative support to a team liaising between patients, doctors, practitioners and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. The post holder will be required to work in one of the following areas, providing cross cover where necessary: Wards Reception ## Responsibilities Provide administrative support to the clinical team in the team assigned and provide cover across the Trust’s administrative resource File all paperwork appropriately Provide cover across the POD as and when required Ensure all procedures are followed re data capture for service specific outcomes Provide an excellent standard of service to patients at all times Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development Photocopying, filling Answering phones Greeting relatives as they enter the ward Booking follow up appointments Booking Transport ## Person Specification ### Experience **Essential** - Previous administrative experience - Experience of working within customer-driven service. - Experience of Patient Administration System ### Qualifications **Essential** - GCSE English and Maths or equivalent ### Skills & Knowledge **Essential** - Ability to work with diverse group of people - PC skills - Ability to work under supervision as part of a team - Good organisational skills in order to plan and prioritise workload - Willing to learn new systems ## Documents - [recruitment pack (pdf, 2.8mb)](https://www.healthjobsuk.com/documents?edoc=1313) - [policy statement (pdf, 144.5kb)](https://www.healthjobsuk.com/documents?edoc=891) - [job function form (pdf, 391.0kb)](https://www.healthjobsuk.com/documents?vdoc=10347858) - [guidance for applicants (pdf, 85.4kb)](https://www.healthjobsuk.com/documents?edoc=890) - [staff benefits and wellbeing (pdf, 177.9kb)](https://www.healthjobsuk.com/documents?edoc=1256) - [assistant patient administrator - wm jd nov 24 (pdf, 944.2kb)](https://www.healthjobsuk.com/documents?vdoc=10347857) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.