# Assistant Pathway Co-ordinator > NHS job listing from Job Clerk for Croydon Health Services NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/assistant-pathway-co-ordinator/d8eb1b98-3af2-44bd-9959-926f1ddd8f6c - **Markdown:** https://www.jobclerk.com/job/assistant-pathway-co-ordinator/d8eb1b98-3af2-44bd-9959-926f1ddd8f6c.md ## Summary - **Status:** Live - **Employer:** Croydon Health Services NHS Trust - **Town:** Thornton Heath - **Region:** London - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £30,630 - £32,346 per hour( pro rata) incl. of HCAS (Outer) - **Contract type:** Fixed term: 12 months (Fix term) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-23T23:59:00.000Z - **Posted:** 2026-06-16T08:22:02.954Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Croydon/Croydon_Health_Services_NHS_Trust/Admin/Admin-v7994522 - **Application URL:** https://apps.trac.jobs/job-advert/7994522?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.croydonhealthservices.nhs.uk ## Job Content ### Job overview ### Assistant Pathway Coordinator (Band 3) ### Full-time  12 months Fixed Term Dermatology and Plastics Service is looking to recruit a full time Band 3 Assistant Productivity Coordinator to join a busy and dynamic team at Croydon University Hospital. The post holder will be the point of contact for all administrative issues relating to productivity which will include managing and tracking patient pathways. The role will be varied and challenging and so the post holder will need to have the ability to manage a busy workload. The post holder will have a degree of autonomy to ensure that deadlines are met and a proactive approach is needed for the day-to-day management of patient pathways ensuring NHS waiting time standards are met. Excellent communication (written and verbal) and strong interpersonal skills are essential to be successful in the role. Successful candidates will have previous administrative experience of working in an NHS organization and have demonstrable experience of using Microsoft Word and Excel. Any experience of using hospital systems (e.g. Cerner/EMIS/ERS) is highly desirable. ### Main duties of the job The post holder will be the point of contact for all administrative issues relating to productivity which will include managing and tracking patient pathways. The post holder will work as part of a multi-disciplinary team and will provide expertise in the proactive management of the SWL (South West London) Elective Collaboration. They will manage the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact. The post holder will provide a consistent approach across the trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly with given timescales. The post will close once we have received sufficient applications. ### Detailed job description and main responsibilities Please see the attached supporting document (Job Description) which contains more information about the role ## Job Details Dermatology and Plastics Service is looking to recruit a full time Band 3 Assistant Productivity Coordinator to join a busy and dynamic team at Croydon University Hospital. The post holder will be the point of contact for all administrative issues relating to productivity which will include managing and tracking patient pathways. The role will be varied and challenging and so the post holder will need to have the ability to manage a busy workload. The post holder will have a degree of autonomy to ensure that deadlines are met and a proactive approach is needed for the day-to-day management of patient pathways ensuring NHS waiting time standards are met. Excellent communication (written and verbal) and strong interpersonal skills are essential to be successful in the role. Successful candidates will have previous administrative experience of working in an NHS organization and have demonstrable experience of using Microsoft Word and Excel. Any experience of using hospital systems (e.g. Cerner/EMIS/ERS) is highly desirable. ## Job Description The post holder will be the point of contact for all administrative issues relating to productivity which will include managing and tracking patient pathways. The post holder will work as part of a multi-disciplinary team and will provide expertise in the proactive management of the SWL (South West London) Elective Collaboration. They will manage the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact. The post holder will provide a consistent approach across the trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly with given timescales. The post will close once we have received sufficient applications. ## Responsibilities Please see the attached supporting document (Job Description) which contains more information about the role ## Person Specification ### Skills **Essential** - Demonstrable experience of having used Word and Excel - Able prioritise tasks and multitask **Desirable** - Ability to work well under pressure and manage a busy workload ### Experience **Essential** - Experience working in a healthcare setting - Trained in Cerner / ERS / equivalent programmes - Customer Service experience - Excellent understanding of the RTT waiting times guidance **Desirable** - Previous receptionist experience - Aware of GDPR regulations ### Qualifications **Essential** - C-grade in Maths and English GCSE (or equivalent) - Educated to A Level or equivalent experience **Desirable** - Educated to degree level or equivalent experience ## Documents - [jd (pdf, 552.3kb)](https://www.healthjobsuk.com/documents?vdoc=10278862) - [chs accomodation (pdf, 1.4mb)](https://www.healthjobsuk.com/documents?edoc=1725) - [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2414) - [chs dbs policy statement (pdf, 53.0kb)](https://www.healthjobsuk.com/documents?edoc=972) - [map of croydon university hospital (pdf, 95.6kb)](https://www.healthjobsuk.com/documents?edoc=974) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.