# Assistant Operational Manager > NHS job listing from Job Clerk for Cardiff and Vale University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/assistant-operational-manager/29931662-5bac-4fe5-a564-051458fd7edc - **Markdown:** https://www.jobclerk.com/job/assistant-operational-manager/29931662-5bac-4fe5-a564-051458fd7edc.md ## Summary - **Status:** Live - **Employer:** Cardiff and Vale University Health Board - **Town:** Cardiff - **Region:** Cardiff - **Country:** Wales - **Profession:** Manager and corporate - **Grade:** Band 7 - **Salary:** £50,129 - £57,365 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Monday to Friday (9am - 5pm)) - **Closing date:** 2026-06-09T23:59:00.000Z - **Posted:** 2026-05-26T13:31:14.034Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cardiff/Cardiff/Cardiff_Vale_University_Health_Board/Manager/Manager-v7995246 - **Application URL:** https://apps.trac.jobs/job-advert/7995246?ShowJobAdvert=&feedid=9002 - **Employer website:** https://cavuhb.nhs.wales ## Job Content ### Job overview We are seeking an experienced and highly motivated Band 7 Assistant Operational Manager to support service delivery across Health Protection (Immunisation) and the Department of Sexual Health. Working closely with the Head of Operations, Operations Manager and multidisciplinary teams, the post holder will support the safe, effective and efficient day-to-day running of both services across multiple sites. The role includes coordinating workforce, managing operational performance, and ensuring services remain responsive to demand and aligned with organisational and public health priorities. The post holder will provide operational leadership across both service areas, supporting staff, service improvement and delivery of key performance targets, with a visible leadership presence at Cardiff Royal Infirmary and Woodland House. The role requires the ability to manage competing priorities, respond to changing service pressures, and maintain high standards of quality and patient experience. The post holder will work autonomously within defined frameworks, using initiative and sound judgement to support decision-making and service resilience within a fast-paced environment. Flexibility is essential to provide cross-cover across both services. ### Main duties of the job The post holder will work with multidisciplinary teams to support the delivery of high quality, efficient and responsive Immunisation and Sexual Health services. - Support the day-to-day operational management of services, ensuring effective coordination of clinics, workforce and resources - Provide leadership and line management to administrative, digital and operational staff, supporting performance, development and a positive team culture - Support the planning and delivery of vaccination programmes and Sexual Health services, ensuring services are responsive to demand and aligned with national and organisational priorities - Monitor and analyse service activity, performance and demand, identifying risks and implementing actions to maintain delivery and meet key targets - Coordinate workforce requirements, including rota and absence management, ensuring appropriate staffing levels across services - Contribute to service improvement, policy implementation and operational process development - Manage and respond to incidents, complaints and risks, ensuring appropriate escalation and learning - Support effective communication and collaboration across teams, stakeholders and partners - Deputise for senior operational leads where required - Work independently using initiative to manage competing pressures and provide cross-cover to ensure service resilience The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. ### Detailed job description and main responsibilities The Assistant Operations Manager is responsible for supporting the day-to-day operational management and delivery of Immunisation and Sexual Health services, ensuring safe, efficient and high-quality service provision. This includes coordinating workforce, clinics and resources to meet demand, while monitoring performance and implementing actions to achieve key targets. The post holder provides operational leadership to administrative and support staff, overseeing performance management, staff development and workforce processes such as recruitment, absence and rota management. They analyse service activity and data to identify risks, drive improvements and support effective decision making. The role contributes to service planning, development and the implementation of new ways of working, ensuring alignment with organisational and national priorities. The post holder also manages incidents, complaints and risks, ensuring appropriate escalation and learning, and maintains strong communication with teams and stakeholders. Working autonomously, the post holder exercises judgement in resolving operational issues, supports governance and compliance, and deputises for senior operational leads where required to maintain service resilience. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac ## Job Details We are seeking an experienced and highly motivated Band 7 Assistant Operational Manager to support service delivery across Health Protection (Immunisation) and the Department of Sexual Health. Working closely with the Head of Operations, Operations Manager and multidisciplinary teams, the post holder will support the safe, effective and efficient day-to-day running of both services across multiple sites. The role includes coordinating workforce, managing operational performance, and ensuring services remain responsive to demand and aligned with organisational and public health priorities. The post holder will provide operational leadership across both service areas, supporting staff, service improvement and delivery of key performance targets, with a visible leadership presence at Cardiff Royal Infirmary and Woodland House. The role requires the ability to manage competing priorities, respond to changing service pressures, and maintain high standards of quality and patient experience. The post holder will work autonomously within defined frameworks, using initiative and sound judgement to support decision-making and service resilience within a fast-paced environment. Flexibility is essential to provide cross-cover across both services. ## Job Description The post holder will work with multidisciplinary teams to support the delivery of high quality, efficient and responsive Immunisation and Sexual Health services. Support the day-to-day operational management of services, ensuring effective coordination of clinics, workforce and resources Provide leadership and line management to administrative, digital and operational staff, supporting performance, development and a positive team culture Support the planning and delivery of vaccination programmes and Sexual Health services, ensuring services are responsive to demand and aligned with national and organisational priorities Monitor and analyse service activity, performance and demand, identifying risks and implementing actions to maintain delivery and meet key targets Coordinate workforce requirements, including rota and absence management, ensuring appropriate staffing levels across services Contribute to service improvement, policy implementation and operational process development Manage and respond to incidents, complaints and risks, ensuring appropriate escalation and learning Support effective communication and collaboration across teams, stakeholders and partners Deputise for senior operational leads where required Work independently using initiative to manage competing pressures and provide cross-cover to ensure service resilience The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. ## Responsibilities The Assistant Operations Manager is responsible for supporting the day-to-day operational management and delivery of Immunisation and Sexual Health services, ensuring safe, efficient and high-quality service provision. This includes coordinating workforce, clinics and resources to meet demand, while monitoring performance and implementing actions to achieve key targets. The post holder provides operational leadership to administrative and support staff, overseeing performance management, staff development and workforce processes such as recruitment, absence and rota management. They analyse service activity and data to identify risks, drive improvements and support effective decision making. The role contributes to service planning, development and the implementation of new ways of working, ensuring alignment with organisational and national priorities. The post holder also manages incidents, complaints and risks, ensuring appropriate escalation and learning, and maintains strong communication with teams and stakeholders. Working autonomously, the post holder exercises judgement in resolving operational issues, supports governance and compliance, and deputises for senior operational leads where required to maintain service resilience. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac ## Person Specification ### OTHER **Essential** - Appetite for hard work and challenges - Show resilience, stamina and reliability under sustained pressure, never losing sight of objectives - Commitment to Equality and Diversity ### SKILLS **Essential** - Able to innovate and encourage innovations - Able to interpret national guidance at pace - Self-motivated and committed to developing self and team members **Desirable** - Ability to speak Welsh ### EXPERIENCE **Essential** - Extensive knowledge and experience of operational management - Experience and the ability to manage budgets resourcefully - Ability to multitask/prioritise and meet deadlines. - Able to demonstrate strong leadership qualities **Desirable** - Relevant experience of operational management - Ability to communicate complex data and information to teams and individuals ### Qualifications **Essential** - Educated to Master’s Degree or equivalent level of work experience and knowledge - Evidence of continual professional development ## Documents - [jdps - sdmp (pdf, 768.3kb)](https://www.healthjobsuk.com/documents?vdoc=10279622) - [oh form - ig ffurflen (pdf, 656.5kb)](https://www.healthjobsuk.com/documents?vdoc=10316427) - [guidance notes for applicants nov25 (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2843) - [shaping our future wellbeing strategy (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2852) - [shaping our future wellbeing strategy (pdf, 2.3mb)](https://www.healthjobsuk.com/documents?edoc=2851) - [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1630) - [croeso i fwrdd iechyd prifysgol caerdydd a’r fro (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2422) - [welcome to cardiff and vale university health board (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2421) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.