# Assistant Office Lead > NHS job listing from Job Clerk for London North West University Healthcare NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/assistant-office-lead/dfe30305-b412-4e75-bc47-1f743b7e2965 - **Markdown:** https://www.jobclerk.com/job/assistant-office-lead/dfe30305-b412-4e75-bc47-1f743b7e2965.md ## Summary - **Status:** Live - **Employer:** London North West University Healthcare NHS Trust - **Location:** Northwick Park Hospital - **Workplace type:** onsite - **Profession:** Lead (legacy management group) - **Grade:** Band 4 - **Salary:** £33,262 - £36,027 per annum pro rata Inclusive of High Cost Area Supplement - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-10-15T22:59:00.000Z - **Posted:** 2026-10-01T13:51:10.988Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Harrow_Middlesex/London_North_West_University_Healthcare_NHS_Trust/Assistant_Office_Lead_Therapies_team_band/Assistant_Office_Lead_Therapies_team_band-v8337056 - **Application URL:** https://apps.trac.jobs/job-advert/8337056?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.lnwh.nhs.uk ## Job Content ### Job overview We are looking for a enthusiastic, motivated and reliable full time Assistant Office lead to join our very busy, efficient and friendly therapies department, based at Northwick Park Hospital. The ideal candidate will have Reception experience and good knowledge of IT. Knowledge and experience of Cerner/ EPR would be beneficial. The role will be a mixture of front desk, telephone and administrative duties and you will deputise for the office manager, so experience of leading a team would be preferred. We welcome experienced NHS receptionists as well as candidates who are willing to learn. ### Main duties of the job To use the EPR/ Cerner database system to implement the Department outpatient appointments and other various systems and procedures. - To deputise for the Administration Team Leader in her /his absence and work closely her/him at all other times, to ensure the smooth running of Reception and Administration within the Department. This includes the management and organisation of the therapist’s Cerner diaries and classes. - To receive patients, visitors and other callers to the Northwick Park Therapy Services Department Reception desk with a courteous, friendly and efficient manner. To answer telephone calls made to Reception. - To provide clerical support to Reception and the Occupational and Physiotherapy Departments. ### Detailed job description and main responsibilities Please see the attached Job Description and Person Specification for further information on the key responsibilities and person requirements for this role. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### HEART values **Essential** - Demonstrate commitment to Trust HEART values: honesty, equity, accountability, respect, and teamwork. 2 Demonstrate commitment to place Quality at our HEART 2 **Desirable** - - Experience of deputising/ leading a team - Examples of HEART values in own career - Quality of application form and personal statement (mention Trust) ### Knowledge and experience **Essential** - Administrative experience in a hospital environment 2 Experience of working to and implementing local policies and procedures 2 Understanding of information governance and confidentiality 2 **Desirable** - - Use of Excel spreadsheets. 2 - Knowledge of Cerner 2 - Working in a reception/ booking centre 2 ### Education/ Qualifications **Essential** - Educated with GCSE’s grade C or above or equivalent qualifications e.g. O Levels **Desirable** - Admin/ IT courses, such as Excel/ Word (2). NHS leadership course (2) ### Skills, abilities and attributes **Essential** - Excellent professional and confident communication skills, both written and verbal with the ability to understand and relay complex information to people at all levels 2. Ability to plan and manage own work schedule2. Excellent time management skills and ability the ability to demonstrate initiative 2 **Desirable** - - Uses initiative. 2 - Good problem solver. 2 - Works well under pressure 2 ## Documents - [heart values (pdf, 158.5kb)](https://www.healthjobsuk.com/documents?edoc=2615) - [guidance for applying (pdf, 914.7kb)](https://www.healthjobsuk.com/documents?edoc=1549) - [assistant office lead job description (pdf, 344.4kb)](https://www.healthjobsuk.com/documents?vdoc=10660805) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.