# Assistant Admissions Coordinator

> NHS job listing from Job Clerk for Cambridge University Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/assistant-admissions-coordinator/5e075698-659e-43c6-9339-d24f7b557dac
- **Markdown:** https://www.jobclerk.com/job/assistant-admissions-coordinator/5e075698-659e-43c6-9339-d24f7b557dac.md

## Summary

- **Status:** Live
- **Employer:** Cambridge University Hospitals NHS Foundation Trust
- **Location:** Addenbrooke's Hospital
- **Workplace type:** onsite
- **Profession:** Coordinator (discipline unspecified)
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 p.a. pro rata
- **Contract type:** Permanent
- **Employment type:** 22.5 hours per week (Two roles available. Working days are Sunday, Monday and Tuesday for the one position and Thursday, Friday and Saturday for the second position. Part Time / Flexible working hours may be considered.)
- **Closing date:** 2026-10-04T22:59:00.000Z
- **Posted:** 2026-09-28T14:50:43.382Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cambridgeshire/Cambridge/Cambridge_University_Hospitals_NHS_Foundation_Trust/Division_Haematology_Oncology/Division_Haematology_Oncology-v8327405
- **Application URL:** https://apps.trac.jobs/job-advert/8327405?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.cuh.nhs.uk

## Job Content

### Job overview

To deliver and maintain a professional administrative service to the Cancer directorate and all users patients, relatives and colleagues.

Monitor and produce work of the quality and quantity required ensuring expected Trust and department standards and deadlines are met and all appointments are within the Government and Trust target times.

### Main duties of the job

Direct contact with patients.

Greet visitors face-to-face and respond to requests for a range of information.

Receive and respond to telephone calls dealing with a range of requests.

Receive and respond to emails for a range of requests.

Book appointments and transport.

Check patient information.

Photocopy and filing.

Input information on Trust systems.

Attend handover meetings as required taking notes when necessary.

Ensure all tests/treatments requested are booked.

Cover Thursdays, Fridays and Saturdays. Second role covers Sundays, Mondays and Tuesdays. Also Bank Holidays on a rotational basis.

### Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on 4th October 2026.

Interviews are due to be held on 14th October 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:

- applied for a Graduate visa

- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this position.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Skills

**Essential**

- Ability to work as part of a team
- Good communication skills including telephone, email and face to face
- Ability to follow processes and procedures
- High level of ability to organise and manage own time keeping to schedule and deadlines
- Good organisational skills
- Ability to meet deadlines
- Willing to take on/learn new skills
- Ability to show attention to detail and accuracy
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents

### Knowledge

**Essential**

- Understanding of confidentiality and data protection
- Understanding of customer service

**Desirable**

- Knowledge of the Trust including awareness of the Trust's priorities
- Knowledge of Trust information systems
- Knowledge of Medical Terminology

### Experience

**Essential**

- Experience of working in a busy office environment or reception role
- Experience of prioritising, planning and organising own tasks
- Working with guidelines
- Experience of customer service or dealing with the public
- Data entry
- Experience of IT packages - Microsoft Office

**Desirable**

- Previous experience of working in the NHS
- Experience of call handling
- Experience of dealing with difficult situations and confrontations

### Qualifications

**Essential**

- Educated to GCSE level or equivalent
- NVQ level 2 Customer Service/ Business Admin /ITQ or equivalent experience

**Desirable**

- Typing qualification or equivalent

### Additional Requirements

**Essential**

- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent

## Documents

- [applicant information pack (pdf, 968.4kb)](https://www.healthjobsuk.com/documents?vdoc=10649905)
- [completing your application - information for applicants (pdf, 222.9kb)](https://www.healthjobsuk.com/documents?vdoc=10649906)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
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