# Assistant Administrator

> NHS job listing from Job Clerk for Hertfordshire Partnership University NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/assistant-administrator/331be7b1-ffc6-4151-95b4-7010c9b2eae0
- **Markdown:** https://www.jobclerk.com/job/assistant-administrator/331be7b1-ffc6-4151-95b4-7010c9b2eae0.md

## Summary

- **Status:** Live
- **Employer:** Hertfordshire Partnership University NHS Foundation Trust
- **Town:** Hatfield
- **Region:** East of England
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 Per annum, pro rata
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (9am-5pm Monday-Friday)
- **Closing date:** 2026-06-07T23:59:00.000Z
- **Posted:** 2026-05-22T08:01:39.047Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Hertfordshire/Stevenage/Hertfordshire_Partnership_NHS_Foundation_Trust/Admin/Admin-v7942849
- **Application URL:** https://apps.trac.jobs/job-advert/7942849?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.hpft.nhs.uk

## Job Content

### Job overview

Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.

We are a friendly multidisciplinary team working with adults who have a learning disability, based at Saffron Ground, covering the East and North Hertfordshire Community.

You will work closely alongside another Assistant Administrator and 2 Senior Administrators in the team to offer full administrative support to the clinicians and other members of our large team.

The role is advertised as 37.5 hours a week, 5 days per week 9am-5pm. The role is fully office based.

### Main duties of the job

To provide comprehensive and proactive general administrative and clerical support ensuring that all administrative process and tasks are undertaken efficiently, effectively and to a high standard, contributing to the smooth running of the office and its overall effectiveness.

### Detailed job description and main responsibilities

Please see Job Description & Person Specification attached for full details.

This includes details of the main responsibilities of the post.

## Job Details

Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.

We are a friendly multidisciplinary team working with adults who have a learning disability, based at Saffron Ground, covering the East and North Hertfordshire Community.

You will work closely alongside another Assistant Administrator and 2 Senior Administrators in the team to offer full administrative support to the clinicians and other members of our large team.

The role is advertised as 37.5 hours a week, 5 days per week 9am-5pm. The role is fully office based.

## Job Description

To provide comprehensive and proactive general administrative and clerical support ensuring that all administrative process and tasks are undertaken efficiently, effectively and to a high standard, contributing to the smooth running of the office and its overall effectiveness.

## Responsibilities

Please see Job Description & Person Specification attached for full details.

This includes details of the main responsibilities of the post.

## Person Specification

### Other

**Essential**

- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.

**Desirable**

- Willingness to cover in other geographical locations
- Flexible attitude and approach to work
- Knowledge of PARIS and/or Liquid Logic
- Knowledge of NHS ordering systems

### Mental Effort

**Essential**

- Articulate, calm, polite and well-motivated, with a positive attitude to customer care
- Maintain good level of concentration despite frequent interruptions.
- Due to the client group having some challenging behaviour, you may be exposed to challenging conversations.
- Work pattern can be unpredictable. Concentration for e.g. preparing notes, filing, taking, and accessing patient details, answering queries, processing data and records.

### Qualifications

**Essential**

- Maths and English GCSE (Grade C or above), or equivalent.
- NVQ level 2 in Business Administration
- Good general Microsoft Office IT skills

**Desirable**

- Willingness to complete an apprenticeship
- NVQ Level 3 Business Administration

### Physical Skills

**Essential**

- Good working knowledge of Microsoft Office and patient records
- Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving), due to the location of the office.

**Desirable**

- Touch Typing
- Audio Typing

### Physical effort

**Essential**

- Low level moving and handling certain items, eg: taking delivery of equipment
- Long periods VDU use

### Emotional Effort

**Essential**

- You may be required to manage distressed or emotionally-charged clients over the phone.
- Indirect exposure to distressing circumstances by typing letters and reports.

### Analytical Skills

**Essential**

- Proven ability to work on own initiative, without direct supervision, prioritising and managing own workload.
- Problem solving
- Good organisational skills, including diary & email management

### Previous Experience

**Essential**

- Administration experience in a busy office environment
- Experience working as part of a team

### Communication Skills

**Essential**

- Able to communicate effectively in written and verbal English Language
- Effective listening skills
- Good Keyboard and IT skills
- Report-writing skills, etc.
- - Able to provide and receive routine information requiring tact or persuasive skills, considering barriers to understanding. Eg. anxious patients, cultural differences, language or communication difficulties

## Documents

- [jd and ps (pdf, 300.9kb)](https://www.healthjobsuk.com/documents?vdoc=10319134)
- [refer a friend (pdf, 160.5kb)](https://www.healthjobsuk.com/documents?ddoc=2083)
- [staff benefits (pdf, 888.5kb)](https://www.healthjobsuk.com/documents?ddoc=2165)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
