# Assistant Administrator > NHS job listing from Job Clerk for Kent and Medway NHS and Social Care Partnership Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/assistant-administrator/2a87f9e3-e42b-4a48-b83d-587ddf7d2ec3 - **Markdown:** https://www.jobclerk.com/job/assistant-administrator/2a87f9e3-e42b-4a48-b83d-587ddf7d2ec3.md ## Summary - **Status:** Live - **Employer:** Kent and Medway NHS and Social Care Partnership Trust - **Town:** Maidstone - **Region:** South East - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 per annum - **Contract type:** Fixed term: 12 months (09:00 to 17:00 Monday to Friday) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-12T23:59:00.000Z - **Posted:** 2026-05-29T09:13:04.968Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Kent/Sevenoaks/Kent_Medway_Mental_Health_NHS_Trust/Administration/Administration-v7948864 - **Application URL:** https://apps.trac.jobs/job-advert/7948864?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.kmpt.nhs.uk ## Job Content ### Job overview The post holder will be part of the West Kent Neuropsychiatry admin team who provides direct reception and administrative support to the West Kent Neuropsychiatry clinical team and other administrative colleagues. The post holder will be supervised by the Band 3 Administrator in all aspects of administrative work and will be expected to liaise effectively with employees at all levels throughout the organisation and with external organisations as required using verbal, written and electronic media. The post holder will be expected to work on their own initiative with the ability to organise and prioritise their own workload. The post holder will have experience of electronic diary management, be an excellent communicator and have the ability to remain calm in sometimes difficult situations. The post holder will have front line contact with service users, carers and the general public and other external professional  stakeholders as well has internal colleagues. ### Main duties of the job The post holder will be managing reception, meeting and greeting patients and their carers,  taking incoming telephone calls, taking accurate messages and passing them to the appropriate person. The post holder will have good data inputting skills whether on spreadsheets or on Trust electronic medical databases.  This will require a high level of accuracy. The post holder will have excellent communication skills both face to face or over the telephone. The post holder will be able to use their own initiative, prioritise their own workload and be able to keep calm in sometimes distressing situations. To provide reception support to patients ensuring that they have brought in the correct completed documentation, providing support if required. To have excellent typing skills with the ability to touch type with a high degree of accuracy, to be able to produce high quality documents either from copy typing or digital dictation adhering to Trust format and following data protection policy. ### Detailed job description and main responsibilities Please see job description for a more in depth list of duties required. To maintain records on electronic systems for which accuracy and promptness are critical adhering to information governance policy and procedures. To arranging appointments for clinicians to see patients to include all relevant administration. To receiving and processing referrals to include all relevant administration. To have excellent communication skills face to face or over the telephone. To be able to process emails from generic inbox. To use SBS ordering system for the ordering of stationery and equipment. To receiving and processing referrals to include all relevant administration. To photocopying any relevant documentation including all support/educational paperwork for patients. ## Job Details The post holder will be part of the West Kent Neuropsychiatry admin team who provides direct reception and administrative support to the West Kent Neuropsychiatry clinical team and other administrative colleagues. The post holder will be supervised by the Band 3 Administrator in all aspects of administrative work and will be expected to liaise effectively with employees at all levels throughout the organisation and with external organisations as required using verbal, written and electronic media. The post holder will be expected to work on their own initiative with the ability to organise and prioritise their own workload. The post holder will have experience of electronic diary management, be an excellent communicator and have the ability to remain calm in sometimes difficult situations. The post holder will have front line contact with service users, carers and the general public and other external professional stakeholders as well has internal colleagues. ## Job Description The post holder will be managing reception, meeting and greeting patients and their carers, taking incoming telephone calls, taking accurate messages and passing them to the appropriate person. The post holder will have good data inputting skills whether on spreadsheets or on Trust electronic medical databases. This will require a high level of accuracy. The post holder will have excellent communication skills both face to face or over the telephone. The post holder will be able to use their own initiative, prioritise their own workload and be able to keep calm in sometimes distressing situations. To provide reception support to patients ensuring that they have brought in the correct completed documentation, providing support if required. To have excellent typing skills with the ability to touch type with a high degree of accuracy, to be able to produce high quality documents either from copy typing or digital dictation adhering to Trust format and following data protection policy. ## Responsibilities Please see job description for a more in depth list of duties required. To maintain records on electronic systems for which accuracy and promptness are critical adhering to information governance policy and procedures. To arranging appointments for clinicians to see patients to include all relevant administration. To receiving and processing referrals to include all relevant administration. To have excellent communication skills face to face or over the telephone. To be able to process emails from generic inbox. To use SBS ordering system for the ordering of stationery and equipment. To receiving and processing referrals to include all relevant administration. To photocopying any relevant documentation including all support/educational paperwork for patients. ## Person Specification ### Experience **Essential** - To have a minimum of two years experience of working in an administrative capacity in a healthcare environment - To have at least one year's experience of working on reception and meeting and greeting patients in a healthcare environment **Desirable** - Experience of working in a team setting - Experience of using RiO ### Knowledge and Skills **Essential** - Ability to use Microsoft Office 365 package including Outlook, Powerpoint, Excel and TEAMS to a high standard - Ability to prepare documents to a high standard with excellent attention to detail of the English language, grammar and spelling **Desirable** - Ability to prioritise and organise workload for self and ability to meet tight deadlines and to work on own initiative ### Training Qualifications **Essential** - Certified NVQ Level 2 or equivalent in Business Administration - A-C Grade in GCSE in Mathematics and English ## Documents - [staff benefits (pdf, 623.4kb)](https://www.healthjobsuk.com/documents?ddoc=2394) - [trust name change (pdf, 813.6kb)](https://www.healthjobsuk.com/documents?edoc=2991) - [job description and person specification b2 sevenoaks (pdf, 128.1kb)](https://www.healthjobsuk.com/documents?vdoc=10247814) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.