# Assistant Administrator > NHS job listing from Job Clerk for Kent and Medway NHS and Social Care Partnership Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/assistant-administrator/0cbeb05f-7cb8-4dae-9a86-68dc2065d1ca - **Markdown:** https://www.jobclerk.com/job/assistant-administrator/0cbeb05f-7cb8-4dae-9a86-68dc2065d1ca.md ## Summary - **Status:** Live - **Employer:** Kent and Medway NHS and Social Care Partnership Trust - **Town:** Maidstone - **Region:** South East - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 Per annum, Pro Rata - **Contract type:** 12 months (Fixed term for 12 months) - **Employment type:** Full time - 30 hours per week (Mondays, Tuesdays, Wednesdays and Thursdays 09:00 to 17:00) - **Closing date:** 2026-06-12T23:59:00.000Z - **Posted:** 2026-05-29T09:13:06.618Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Kent/Ashford_Kent/Kent_Medway_Mental_Health_NHS_Trust/Administration/Administration-v7985661 - **Application URL:** https://apps.trac.jobs/job-advert/7985661?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.kmpt.nhs.uk ## Job Content ### Job overview Are you a proactive, organised individual with a passion for people? We are looking for a dedicated Assistant Administrator to join our East Kent Neuropsychiatry team. The Impact You’ll Make A Welcoming Presence: You will manage our reception area, meeting and greeting patients with empathy and professionalism as they arrive for their appointments. Operational Excellence: You’ll provide high-quality administrative support to our clinicians and the wider admin team, ensuring the clinic runs like clockwork. Driving Change: We value fresh perspectives! You’ll be encouraged to contribute to service improvements and help us find better ways to support our community You will contribute to service improvements and ensure that we adhere to Trust values Caring, Inclusive, Confident and Curious. ### Main duties of the job - To manage reception, meeting and greeting our patients, carers and visitors signposting them to where to sit and wait for their appointment - To answer incoming calls via the 8 x 8 system, taking accurate messages and passing them on to relevant staff - To make calls to our patients arranging appointments and confirming  appointment times, managing the appointments on RiO and typing of and sending out of appointment letters. - To process incoming referrals scanning and uploading to RiO, opening them to our Service and preparing documentation for MDT. - To process outcome of MDT by sending acceptance and decline letters in a timely manner ### Detailed job description and main responsibilities Please refer to the attached job description for the full details on the responsibilities and person specification ## Job Details Are you a proactive, organised individual with a passion for people? We are looking for a dedicated Assistant Administrator to join our East Kent Neuropsychiatry team. The Impact You’ll Make A Welcoming Presence: You will manage our reception area, meeting and greeting patients with empathy and professionalism as they arrive for their appointments. Operational Excellence: You’ll provide high-quality administrative support to our clinicians and the wider admin team, ensuring the clinic runs like clockwork. Driving Change: We value fresh perspectives! You’ll be encouraged to contribute to service improvements and help us find better ways to support our community You will contribute to service improvements and ensure that we adhere to Trust values Caring, Inclusive, Confident and Curious. ## Job Description To manage reception, meeting and greeting our patients, carers and visitors signposting them to where to sit and wait for their appointment To answer incoming calls via the 8 x 8 system, taking accurate messages and passing them on to relevant staff To make calls to our patients arranging appointments and confirming appointment times, managing the appointments on RiO and typing of and sending out of appointment letters. To process incoming referrals scanning and uploading to RiO, opening them to our Service and preparing documentation for MDT. To process outcome of MDT by sending acceptance and decline letters in a timely manner ## Responsibilities Please refer to the attached job description for the full details on the responsibilities and person specification ## Person Specification ### Experience **Essential** - A have a minimum of two years experience of working in a healthcare environment preferably NHS with demonstrable experience of working in an administration environment and working with computerised systems **Desirable** - Experience of working in an healthcare environment, preferably NHS - To have experience in RiO ### Qualifications **Essential** - A-C Grade GCSE Mathematics (with certificate to be brought to interview) - A-C Grade GCSE English Language (with certificate to be brought to interview **Desirable** - NVQ Level 2 or 3 in Business Administration (Certificate to be brought to interview) ### Knowledge and Skills **Essential** - Ability to use Microsoft 365 packages to include Outlook, Powerpoint, Excel and TEAMS to a high standard **Desirable** - To have excellent proven communication skills both in face to face situations and over the telephone and the ability to handle sensitive information in an empathic manner ## Documents - [staff benefits (pdf, 623.4kb)](https://www.healthjobsuk.com/documents?ddoc=2394) - [trust name change (pdf, 813.6kb)](https://www.healthjobsuk.com/documents?edoc=2991) - [band 2 assistant administrator job description (pdf, 127.2kb)](https://www.healthjobsuk.com/documents?vdoc=10269227) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.