# Apprentice Receptionist - Gastroenterology (Quadram) > NHS job listing from Job Clerk for Norfolk and Norwich University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/apprentice-receptionist-gastroenterology-quadram/9e5ea909-d935-48da-b977-036ff9726fa9 - **Markdown:** https://www.jobclerk.com/job/apprentice-receptionist-gastroenterology-quadram/9e5ea909-d935-48da-b977-036ff9726fa9.md ## Summary - **Status:** Live - **Employer:** Norfolk and Norwich University Hospitals NHS Foundation Trust - **Town:** Norwich - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Salary:** £15,600 per annum, pro rata - **Contract type:** Apprenticeship: 14 months - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-07-08T23:59:00.000Z - **Posted:** 2026-06-29T00:01:57.177Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/Norfolk_Norwich_University_Hospitals_NHS_Foundation_Trust/Gastroenterology/Gastroenterology-v8070014 - **Application URL:** https://apps.trac.jobs/job-advert/8070014?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.nnuh.nhs.uk ## Job Content ### Job overview **14 month Fixed Term Contract - Apprenticeship** We welcome applications from individuals wishing to become an Apprentice and gain experience in the NHS.  You will develop new skills and knowledge whilst working with an established team gaining valuable work experience and a recognised apprenticeship qualification. You will be enrolled with a local education provider and will be required to complete your Level 2 Customer Service Practitioner Apprenticeship Standard  qualification within the duration of the placement. We have an exciting opportunity for enthusiastic and versatile individuals to join the Trust as a Receptionist and administrator in Gastroenterology.   Gastroenterology is a very busy and interesting environment, having a hard-working and forward-thinking philosophy with patient care at the focus of what we do. If you are looking for a role that provides you with the opportunity to show off, you’re caring and compassionate side, you like a busy atmosphere, you like working methodically with a good attention to detail, you are a team player, and you can work flexibly, this may be the job for you! ### Main duties of the job You will be joining a small admin team and will provide an essential first point of contact between the hospital, patients and their relatives, and all other healthcare professionals. You will: - deal efficiently and effectively with direct and indirect patient contact and have responsibility for the administration of clinics - monitor patient waiting lists and will provide professional reception duties - be required to meet & greet patients, prep for upcoming patients & track patient notes - work well autonomously and as part of a team. We are looking for cover 5 days per week. General working days to include Monday to Friday, 09:00-17:00. ### Detailed job description and main responsibilities Eligibility Criteria All applicants must be: - Aged 16+ - Resident in the UK/EEA for the last three consecutive years - Must not have a qualification in a similar subject at the same level or above - Must not be in any form of formal government-funded education - upon the start of their apprenticeship Qualifications and Skills Required: - Good general standard of education - 4 GCSE’s at Grade D/3 or above (or equivalent) subject to the job specification - Good standard of literacy and numeracy - Good communication and interpersonal skills - Good IT skills The NNUH are pleased to be able to offer a variety of challenging apprenticeships. Should you be selected for interview we may wish to discuss with you a range of alternative positions for you to consider. Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible. Please note that this advertised position, which is part of occupation code 4216 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role ## Job Details **14 month Fixed Term Contract - Apprenticeship** We welcome applications from individuals wishing to become an Apprentice and gain experience in the NHS. You will develop new skills and knowledge whilst working with an established team gaining valuable work experience and a recognised apprenticeship qualification. You will be enrolled with a local education provider and will be required to complete your Level 2 Customer Service Practitioner Apprenticeship Standard qualification within the duration of the placement. We have an exciting opportunity for enthusiastic and versatile individuals to join the Trust as a Receptionist and administrator in Gastroenterology. Gastroenterology is a very busy and interesting environment, having a hard-working and forward-thinking philosophy with patient care at the focus of what we do. If you are looking for a role that provides you with the opportunity to show off, you’re caring and compassionate side, you like a busy atmosphere, you like working methodically with a good attention to detail, you are a team player, and you can work flexibly, this may be the job for you! ## Job Description You will be joining a small admin team and will provide an essential first point of contact between the hospital, patients and their relatives, and all other healthcare professionals. You will: deal efficiently and effectively with direct and indirect patient contact and have responsibility for the administration of clinics monitor patient waiting lists and will provide professional reception duties be required to meet & greet patients, prep for upcoming patients & track patient notes work well autonomously and as part of a team. We are looking for cover 5 days per week. General working days to include Monday to Friday, 09:00-17:00. ## Responsibilities Eligibility Criteria All applicants must be: Aged 16+ Resident in the UK/EEA for the last three consecutive years Must not have a qualification in a similar subject at the same level or above Must not be in any form of formal government-funded education upon the start of their apprenticeship Qualifications and Skills Required: Good general standard of education 4 GCSE’s at Grade D/3 or above (or equivalent) subject to the job specification Good standard of literacy and numeracy Good communication and interpersonal skills Good IT skills The NNUH are pleased to be able to offer a variety of challenging apprenticeships. Should you be selected for interview we may wish to discuss with you a range of alternative positions for you to consider. Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible. Please note that this advertised position, which is part of occupation code 4216 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role ## Person Specification ### Skills **Essential** - Good communication skills - Knowledge of Microsoft Office - Ability to work as part of a team and independently ### Qualifications **Essential** - 4 GCSEs at D/3 or above (or equivalent including Maths and English) - Undertake and successfully complete the Level 2 Customer Service Practitioner Apprenticeship Standard within the 14-month contract of employment ### Attitude, aptitude **Essential** - Effective role model, demonstrating NNUH’s PRIDE values of People focus, Respect, Integrity, Dedication and Excellence - Demonstrates understanding and commitment to Equality, Diversity, and Inclusion ## Documents - [useful links (pdf, 184.6kb)](https://www.healthjobsuk.com/documents?edoc=2809) - [staff benefits (pdf, 674.5kb)](https://www.healthjobsuk.com/documents?edoc=901) - [job description (pdf, 312.4kb)](https://www.healthjobsuk.com/documents?vdoc=10361274) - [our nnuh lgbt+ staff network (pdf, 675.0kb)](https://www.healthjobsuk.com/documents?edoc=2367) - [our nnuh women's staff network (pdf, 103.1kb)](https://www.healthjobsuk.com/documents?edoc=2473) - [our nnuh together staff network (pdf, 370.4kb)](https://www.healthjobsuk.com/documents?edoc=2166) - [our nnuh diverse ability staff network (pdf, 607.0kb)](https://www.healthjobsuk.com/documents?edoc=2424) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.