# Ambulance Care Assistant

> NHS job listing from Job Clerk for North East Ambulance Service NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/ambulance-care-assistant/85518bf4-a0e6-4443-ad24-1f0cd3f42b9a
- **Markdown:** https://www.jobclerk.com/job/ambulance-care-assistant/85518bf4-a0e6-4443-ad24-1f0cd3f42b9a.md

## Summary

- **Status:** Live
- **Employer:** North East Ambulance Service NHS Foundation Trust
- **Location:** Ambulance Headquarters, Bernicia House
- **Workplace type:** onsite
- **Profession:** Patient transport crew
- **Grade:** Band 2
- **Salary:** £25,272 Plus Unsocial Hours Payments as per Section 2 of NHS T&Cs
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, 37.5 hours per week (Relief Shifts. Part time roles available as and when.)
- **Closing date:** 2026-11-01T23:59:59.999Z
- **Posted:** 2026-10-20T09:40:33.711Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Tyne_Wear/Throughout_North_East/North_East_Ambulance_Service_NHS_Foundation_Trust/Patient_transport/Patient_transport-v8379612
- **Application URL:** https://apps.trac.jobs/job-advert/8379612?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.neas.nhs.uk

## Job Content

### Job overview

Start your career in care with an Ambulance Care Assistant apprenticeship.

Do you share our passion for helping others? Do you enjoy the demands of a physically challenging job and are looking for a rewarding career in healthcare? Then this role is for you!

As an Ambulance Care Assistant apprentice, you’ll be at the heart of patient care, providing safe, compassionate transport for patients who need support getting to and from hospital appointments, clinics, or treatment centres. You’ll gain hands-on experience whilst completing a recognised qualification.

Initial training consists of a 7-week pass or fail course which includes practical driving and classroom-based learning at our education centre in Gateshead.

On passing the initial training course, we will support you to achieve Level 3 Certificates in Ambulance Patient Care and in Patient Care Services Ambulance Driving, if you don’t already hold literacy and numeracy level 2/equivalents you’ll be supported to obtain them.

As a 365 days of the year service you’ll work, days, nights, bank holidays, (Christmas included) evenings and weekends.

Relief Shifts are designed to cover annual leave/sickness.

If you aren’t allocated a training course immediately, we want to find a base closer to your home, this means you will be placed in a pool for a maximum of 6 months.

Please view the Map for stations to be able to chose your location of priority.

We are recruiting to this vacancy Trustwide.

### Main duties of the job

The post holder will be a key member of the transport team, assisting in the delivery of high quality and effective care and the transportation of patients in line with pre-agreed standard operating procedures in line with their scope of practice and associated training.

### Detailed job description and main responsibilities

For full details of the roles and responsibilities of these posts please refer to the attached job description and person specification as this will support you in the completion of your application.

Please indicate on your application if you have a preference for either full time or part time hours, or if you have no preference.

NB: Training is 7 weeks and is full time, even if you opt for part time working hours.

### Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

## Person Specification

### Education

**Essential**

- Three GCSE (Grade C or above) to include English and Maths (or equivalent qualifications) or equivalent relevant experience working in a customer focused/ patient focused environment
- Full Manual Driving Licence with eligibility to drive in the UK

**Desirable**

- NVQ Level 2 qualification in a relevant area e.g. Health and Social Care, Customer Care.

### Experience and Skills

**Essential**

- Demonstratable strong communication skills and ability to deal with a range of people
- Basic IT knowledge and Skills.
- Physically able to regularly lift and carry patients of various weights, to bend, twist, pull, push and kneel (daily) etc

## Documents

- [map (pdf, 303.6kb)](https://www.healthjobsuk.com/documents?vdoc=10708270)
- [secondment policy (pdf, 344.7kb)](https://www.healthjobsuk.com/documents?edoc=3105)
- [armed forces scheme (pdf, 48.4kb)](https://www.healthjobsuk.com/documents?vdoc=10708273)
- [relief shifts info (pdf, 192.6kb)](https://www.healthjobsuk.com/documents?vdoc=10708272)
- [aca job description (pdf, 286.5kb)](https://www.healthjobsuk.com/documents?vdoc=10708269)
- [recruitment policy 2026 (pdf, 317.4kb)](https://www.healthjobsuk.com/documents?edoc=3093)
- [apprenticeship information (pdf, 120.6kb)](https://www.healthjobsuk.com/documents?vdoc=10708271)
- [use of artificial intelligence (pdf, 168.6kb)](https://www.healthjobsuk.com/documents?edoc=3053)
- [collection of personal data explained (pdf, 416.6kb)](https://www.healthjobsuk.com/documents?edoc=2812)
- [applicant guidance notes july 2025 neas (pdf, 312.7kb)](https://www.healthjobsuk.com/documents?edoc=2966)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
