# Ambulance Care Assistant

> NHS job listing from Job Clerk for North East Ambulance Service NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/ambulance-care-assistant/39730d84-5500-49b5-97ea-57afbc6b6878
- **Markdown:** https://www.jobclerk.com/job/ambulance-care-assistant/39730d84-5500-49b5-97ea-57afbc6b6878.md

## Summary

- **Status:** Live
- **Employer:** North East Ambulance Service NHS Foundation Trust
- **Town:** Newcastle Upon Tyne
- **Region:** North East and Yorkshire
- **Country:** England
- **Profession:** Healthcare support worker
- **Grade:** Band 2
- **Salary:** £25,272

                    a year
- **Contract type:** Permanent
- **Employment type:** Full-time, Part-time
- **Closing date:** 2026-07-26T23:59:00.000Z
- **Posted:** 2026-07-08T09:55:18.476Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9340-ACA-07-26?employerCode=C9340
- **Application URL:** https://apps.trac.jobs/job-advert/8136742?FromJobsNHS=1&ShowJobAdvert=
- **Employer website:** https://www.neas.nhs.uk

## Job Content

### Job summary

Start your career in care with an Ambulance Care Assistant apprenticeship.

Do you share our passion for helping others? Do you enjoy the demands of a physically challenging job and are looking for a rewarding career in healthcare? Then this role is for you!

As an Ambulance Care Assistant apprentice, you'll be at the heart of patient care, providing safe, compassionate transport for patients who need support getting to and from hospital appointments, clinics, or treatment centres. You'll gain hands-on experience whilst completing a recognised qualification.

Initial training consists of a 7-week pass or fail course which includes practical driving and classroom-based learning at our education centre in Gateshead.

On passing the initial training course, we will support you to achieve Level 3 Certificates in Ambulance Patient Care and in Patient Care Services Ambulance Driving, if you don't already hold literacy and numeracy level 2/equivalents you'll be supported to obtain them.

As a 365 days of the year service you'll work, days, nights, bank holidays, (Christmas included) evenings and weekends.

Relief Shifts are designed to cover annual leave/sickness.

If you aren't allocated a training course immediately, we want to find a base closer to your home, this means you will be placed in a pool for up to 6 months.

Please view the Map for stations to be able to chose your location of priority.

We are recruiting to this vacancy Trustwide.

### Main duties of the job

Ambulance Care Assistant

The post holder will be a key member of the transport team, assisting in the delivery of high quality and effective care and the transportation of patients in line with pre-agreed standard operating procedures in line with their scope of practice and associated training.

### About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions, terrorist attacks and much more.

Ultimately patients are the heart of everything that we do, to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

### Details

- Date posted: 08 July 2026
- Pay scheme: Agenda for change
- Band: Band 2
- Salary: £25,272 a year Plus Unsocial Hours Payments as per Section 2 of NHS T&Cs
- Contract: Permanent
- Working pattern: Full-time, Part-time
- Reference number: 340-ACA-07-26
- Job locations: Trust Wide - Throughout the North East, Ambulance HQ - Bernicia House, Middlesbrough, TS8 0TQ, United Kingdom

### Job responsibilities

For full details of the roles and responsibilities of these posts please refer to the attached job description and person specification as this will support you in the completion of your application.

Please indicate on your application if you have a preference for either full time or part time hours, or if you have no preference.

NB: Training is 7 weeks and is full time, even if you opt for part time working hours.

## Person Specification

### Education

**Essential**

- Three GCSE (Grade C or above) to include English and Maths (or equivalent qualifications) or equivalent relevant experience working in a customer focused/ patient focused environment
- Full Manual Driving Licence with eligibility to drive in the UK

**Desirable**

- NVQ Level 2 qualification in a relevant area e.g. Health and Social Care, Customer Care.

### Experience and Skills

**Essential**

- Demonstratable strong communication skills and ability to deal with a range of people
- Basic IT knowledge and Skills.
- Physically able to regularly lift and carry patients of various weights, to bend, twist, pull, push and kneel (daily) etc

## Documents

- [Map.pdf (PDF, 304 KB)](document:2983880)
- [Relief Shifts Info.pdf (PDF, 193 KB)](document:2983882)
- [ACA Job Description.pdf (PDF, 287 KB)](document:2983879)
- [Apprenticeship Information.pdf (PDF, 121 KB)](document:2983881)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
