# Adult ADHD Operational Support Manager > NHS job listing from Job Clerk for Oxleas NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/adult-adhd-operational-support-manager/5bc5615b-354a-4a80-b1b8-567d2dbb26b3 - **Markdown:** https://www.jobclerk.com/job/adult-adhd-operational-support-manager/5bc5615b-354a-4a80-b1b8-567d2dbb26b3.md ## Summary - **Status:** Live - **Employer:** Oxleas NHS Foundation Trust - **Town:** Dartford - **Region:** London - **Country:** England - **Profession:** Manager and corporate - **Grade:** Band 7 - **Salary:** £55,524 - £62,652 pa inc - **Contract type:** 9 months (9 months fixed term) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-18T23:59:00.000Z - **Posted:** 2026-06-04T08:21:59.140Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Sidcup/Oxleas_NHS_Foundation_Trust/Adult_Community_Mental_Health_Services/Adult_Community_Mental_Health_Services-v8055591 - **Application URL:** https://apps.trac.jobs/job-advert/8055591?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.oxleas.nhs.uk ## Job Content ### Job overview Join Oxleas NHS Foundation Trust as an Adult ADHD Operational Support Manager and play a key role in delivering high-quality, patient-centred care within a growing specialist service. This dynamic Band 7 role supports the Operational and Clinical Lead and wider senior team in managing service performance, improving patient pathways, and ensuring effective systems for referrals, waiting lists, and demand and capacity management. You will lead on data analysis, performance reporting, and quality improvement initiatives, using insight to drive service development and meet NHS targets. Working closely with clinical, managerial, and external partners, you will support service redesign, oversee projects, and contribute to business planning. The role also includes staff management, budget support, and responsibility for governance and data quality. This is an excellent opportunity for an experienced, analytical, and proactive leader passionate about improving mental health services and patient experience. ### Main duties of the job - Provide operational and business support to the Adult ADHD Service, working closely with the Operational and Clinical Lead and Senior Management Team to ensure effective service delivery. - Monitor service performance using complex data and produce reports on key NHS targets, including demand and capacity, waiting times, and service activity. - Lead on waiting list and referral management processes, supporting improvements to patient pathways and access to care. - Drive quality improvement initiatives, audits, and service redesign projects to deliver measurable and sustainable improvements. - Support business planning, including development of service plans and contribution to the Local Delivery Plan (LDP). - Contribute to budget monitoring and ensure effective use of resources within the service. - Line manage staff, including supervision, performance management, training and recruitment. - Ensure high standards of governance, data quality, and information management, including oversight of complaints handling. - Work collaboratively with clinicians, senior leaders, and external stakeholders to support service development and improvement. ### Detailed job description and main responsibilities Please read the attached job description and person specification for more details about the role and responsibilities. ## Job Details Join Oxleas NHS Foundation Trust as an Adult ADHD Operational Support Manager and play a key role in delivering high-quality, patient-centred care within a growing specialist service. This dynamic Band 7 role supports the Operational and Clinical Lead and wider senior team in managing service performance, improving patient pathways, and ensuring effective systems for referrals, waiting lists, and demand and capacity management. You will lead on data analysis, performance reporting, and quality improvement initiatives, using insight to drive service development and meet NHS targets. Working closely with clinical, managerial, and external partners, you will support service redesign, oversee projects, and contribute to business planning. The role also includes staff management, budget support, and responsibility for governance and data quality. This is an excellent opportunity for an experienced, analytical, and proactive leader passionate about improving mental health services and patient experience. ## Job Description Provide operational and business support to the Adult ADHD Service, working closely with the Operational and Clinical Lead and Senior Management Team to ensure effective service delivery. Monitor service performance using complex data and produce reports on key NHS targets, including demand and capacity, waiting times, and service activity. Lead on waiting list and referral management processes, supporting improvements to patient pathways and access to care. Drive quality improvement initiatives, audits, and service redesign projects to deliver measurable and sustainable improvements. Support business planning, including development of service plans and contribution to the Local Delivery Plan (LDP). Contribute to budget monitoring and ensure effective use of resources within the service. Line manage staff, including supervision, performance management, training and recruitment. Ensure high standards of governance, data quality, and information management, including oversight of complaints handling. Work collaboratively with clinicians, senior leaders, and external stakeholders to support service development and improvement. ## Responsibilities Please read the attached job description and person specification for more details about the role and responsibilities. ## Person Specification ### Experience **Essential** - Minimum of 2 years of varied office/business environment systems experience - Experience of working in the NHS or similar environment **Desirable** - Experience of managing change/ improving processes and systems, including formulating change plans - Experience of co-ordination and planning of complex information improvement projects ### Qualifications **Essential** - Degree level education in a relevant subject and experience to Masters’ level equivalent - Evidence of Leadership or management qualification or equivalent experience ### Skills/Ability/Knowledge **Essential** - Excellent numerical skills and ability to develop and maintain complex spreadsheets - Excellent Communication Skills, written and verbal - Able to understand budgets **Desirable** - Good understanding of issues relating to corporate governance including Data Protection and Freedom of Information ## Documents - [staff benefits (pdf, 2.5mb)](https://www.healthjobsuk.com/documents?edoc=1847) - [privacy notice for staff (pdf, 268.6kb)](https://www.healthjobsuk.com/documents?edoc=1659) - [job description and person specification (pdf, 320.4kb)](https://www.healthjobsuk.com/documents?vdoc=10345461) - [important additional information for candidates (please read carefully) (pdf, 160.6kb)](https://www.healthjobsuk.com/documents?edoc=1656) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.