# Administrator/Receptionist > NHS job listing from Job Clerk for Central London Community Healthcare NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administratorreceptionist/c87d7603-0675-4f65-b292-f414c8689cea - **Markdown:** https://www.jobclerk.com/job/administratorreceptionist/c87d7603-0675-4f65-b292-f414c8689cea.md ## Summary - **Status:** Archived / closed - **Employer:** Central London Community Healthcare NHS Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,329 - £26,958 Per Annum, inclusive of HCAS - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (TBC) - **Closing date:** 2025-01-02T23:59:00.000Z - **Posted:** 2024-12-24T12:30:21.268Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Hatfield/Central_London_Community_Healthcare_NHS_Trust/Adminstration/Adminstration-v6873145?_ts=1 - **Application URL:** https://apps.trac.jobs/job-advert/6873145?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.clch.nhs.uk ## Job Content ### Job overview CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting! To provide a comprehensive and high quality reception and administrative support service to the Contraception, HIV and Sexual Health Service team within Hertfordshire Sexual Health Service. The post holder will take responsibility for booking clinics, processing new referrals, updating waiting lists and communicating appointment related information to patients/carers and provide administration support to clinical staff. **We are unable to offer sponsorship on this purely administrative role ### Main duties of the job It is our vision to provide effective, efficient, non-judgemental, user-friendly, confidential and integrated services that deliver improvements in sexual health for the population of Hertfordshire. Flexible working is required to include central booking clinic cover and admin duties as required by the management team. The post holder will require flexibility to work evenings as and when required. To maintain and promote at all times confidentiality and be aware of the sensitive nature of the GUM, HIV and Contraception Service. The post holder will act on their own initiative in dealing with day to day issues. ### Detailed job description and main responsibilities **Please see attached Job Description and Person Specification for full roles and responsibilities.** ## Job Details CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting! To provide a comprehensive and high quality reception and administrative support service to the Contraception, HIV and Sexual Health Service team within Hertfordshire Sexual Health Service. The post holder will take responsibility for booking clinics, processing new referrals, updating waiting lists and communicating appointment related information to patients/carers and provide administration support to clinical staff. **We are unable to offer sponsorship on this purely administrative role ## Job Description It is our vision to provide effective, efficient, non-judgemental, user-friendly, confidential and integrated services that deliver improvements in sexual health for the population of Hertfordshire. Flexible working is required to include central booking clinic cover and admin duties as required by the management team. The post holder will require flexibility to work evenings as and when required. To maintain and promote at all times confidentiality and be aware of the sensitive nature of the GUM, HIV and Contraception Service. The post holder will act on their own initiative in dealing with day to day issues. ## Responsibilities **Please see attached Job Description and Person Specification for full roles and responsibilities.** ## Person Specification ### Experience **Essential** - Secretarial or administrative experience in an office environment. - Experience of working with the general public in a customer or client-facing role. - Experience of inputting to databases, spreadsheets and/or other IT systems and business applications used in the office environment. - Experience of taking, producing and distributing notes as directed. **Desirable** - Experience of working with patients and carers in a public sector environment. - Experience of working in a health care environment. - Knowledge of petty cash and stock ordering procedures. ### Skills and Knowledge **Essential** - Understanding of the need for confidentiality. - Understanding of Equal Opportunities and Diversity. - Ability to create and structure office systems e.g. filing, stationery and equipment ordering. - Competent in the use of Microsoft Office (e.g. Word, PowerPoint, Excel, and Outlook) - Accurate copy typing - Excellent verbal and written skills. - Demonstrates excellent customer service skills - Able to prepare routine correspondence independently. - Excellent attention to detail. - Ability to work and adapt to a changing environment. - Ability to work autonomously and make decisions. - Evidence of excellent organisational skills. - Able to demonstrate excellence in Customer Service. - Able to meet the required IT Skills for the post. **Desirable** - Experience of working in an environment requiring an awareness of safeguarding children and vulnerable adults ### Education/Qualification **Essential** - Good level of literacy and numeracy and general education - NVQ Admin Level 3 in Administration or equivalent **Desirable** - European Computer Driving Licence (ECDL) or equivalent ## Documents - [clch trust values (pdf, 720.3kb)](https://www.healthjobsuk.com/documents?vdoc=9077732) - [job description and person specification (pdf, 680.3kb)](https://www.healthjobsuk.com/documents?vdoc=9077733) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.