# Administrator/Receptionist

> NHS job listing from Job Clerk for Pennine Care NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administratorreceptionist/9bc09af5-03b8-47ea-9042-ffc89e530a54
- **Markdown:** https://www.jobclerk.com/job/administratorreceptionist/9bc09af5-03b8-47ea-9042-ffc89e530a54.md

## Summary

- **Status:** Live
- **Employer:** Pennine Care NHS Foundation Trust
- **Location:** The Meadows
- **Workplace type:** onsite
- **Profession:** Receptionist
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 Per annum, pro rata
- **Contract type:** Secondment: 12 months (From start date)
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-10-26T23:59:00.000Z
- **Posted:** 2026-10-12T11:06:12.145Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Manchester/rochdale/Pennine_Care_NHS_Foundation_Trust/CAMHS/CAMHS-v8359439
- **Application URL:** https://apps.trac.jobs/job-advert/8359439?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.penninecare.nhs.uk

## Job Content

### Job overview

Unfortunately this role does not attract sponsorship under current government legislation, therefore if you require a certificate of sponsorship to support a visa application, we will be unable to proceed with your application.

To undertake the full range of secretarial duties and to create patient letters on the electronic patient record PARIS, including typing patient assessments and prioritising urgent clinical letters. To provide a professional and courteous telephone answering service within the CAMHS Reception to welcome children, adolescents, parents, staff and professionals; ensuring that all telephone calls into the CAMHS Service are coordinated and dealt with professionally and in a timely manner. Liaising with families who may be distressed or emotional on the phone; ensuring confidentiality is strictly maintained.

### Main duties of the job

To provide cover in Reception to coordinate all the telephone calls coming into the CAMHS department in a courteous, caring and polite manner which includes problem solving queries and taking messages for the team’s administration and clinical staff. Responding to the messages via email or verbally liaising with the relevant staff and professionals.

- To create case notes on electronic patient record PARIS upon receiving messages from patients, parents, staff and professionals conversations that need to be recorded.
- To upload electronic clinical documentation including care documents, and anything that requires uploading on to the electronic patient record PARIS.

### Detailed job description and main responsibilities

To undertake the full range of secretarial duties, create patient letters on the electronic patient record PARIS, including typing patient assessments and prioritising urgent clinical letters.
- To monitor and order stationery and clinical stock items for the department as and when required in a timely manner and within defined budgets.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Knowledge

**Essential**

- Competence with working on Microsoft Office Suite

**Desirable**

- Awareness of Paris system

### Experience

**Essential**

- Experience within a health/social care setting.
- Experience of working within a highly stressful environment.

**Desirable**

- NHS experience
- Previous experience within mental health teams.

### Skills and Abilities

**Essential**

- Ability to work well and efficiently under pressure.
- Ability to remain calm under pressure when dealing with stressful working conditions.
- Customer care skills
- Ability to work on own initiative and as part of a multi-disciplinary team
- Good decision making and problem solving skills

**Desirable**

- Ability to demonstrate effective utilisation of resources.

### Education/Qualifications

**Essential**

- RSA / NVQ Level 3 typing / diploma in secretarial studies or equivalent to.
- Good level of general education including GCSE English.

**Desirable**

- ECDL

### Work Related Circumstances

**Essential**

- Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
- Willing to carry out all duties and responsibilities of the post in accordance with the Trust’s Equal Opportunities and Equality and Diversity policies
- Appointments to regulated and controlled activities require an enhanced DBS disclosure.

## Documents

- [job description (pdf, 106.1kb)](https://www.healthjobsuk.com/documents?vdoc=10685853)
- [person specification (pdf, 113.6kb)](https://www.healthjobsuk.com/documents?vdoc=10685854)
- [policy statement on recruitment of ex-offenders (pdf, 117.0kb)](https://www.healthjobsuk.com/documents?edoc=440)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
