# Administrator/Receptionist - Diabetes & Endocrine > NHS job listing from Job Clerk for East Suffolk and North Essex NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administratorreceptionist-diabetes-and-endocrine/64b54d63-d88f-4a8a-9446-d36083af8d3a - **Markdown:** https://www.jobclerk.com/job/administratorreceptionist-diabetes-and-endocrine/64b54d63-d88f-4a8a-9446-d36083af8d3a.md ## Summary - **Status:** Live - **Employer:** East Suffolk and North Essex NHS Foundation Trust - **Town:** Colchester - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-07-15T23:59:00.000Z - **Posted:** 2026-07-09T15:03:22.990Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Essex/Ipswich/East_Suffolk_North_Essex_NHS_Foundation_Trust/Administration/Administration-v8145340 - **Application URL:** https://apps.trac.jobs/job-advert/8145340?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.esneft.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen for an Administrator, Band 2, to work within the Diabetes and Endocrine department at Ipswich Hospital. The post will be 37.5 hours per week, Monday to Friday. The shifts will alternate weekly – Shift 1: 8am-4pm & Shift 2: 9am-5pm (on a Friday 8:30am-4:30pm) You will a valuable member of the administration team, assisting with the smooth running of the department. You will be responsible for covering all reception duties and ensuring administrative tasks are completed accurately and in a timely, efficient manner. This may include supporting the Diabetic Foot Clinic. We are looking for someone with a positive attitude who will be able to work autonomously, be able to prioritise and to work well within a busy and demanding environment. You will have the ability to communicate effectively with members of the public and various levels of staff, both face-to-face and over the phone. This role is the first point of contact into the Centre so we need someone who will ensure that the Trust's values are used at all times to ensure the expected high standards are maintained. ### Main duties of the job - To provide an efficient Administrative and Reception Service at the Diabetes Centre with flexibility required to cover duties within the Diabetic Foot Clinic. - To provide an efficient and courteous service to all patients visiting or contacting the Centre. - To ensure clinics are booked efficiently to maximise capacity - Provide an efficient administrative service supporting the Clinical and Administrative Teams within the Diabetes Centre – this role will involve flexibility to cover duties within the Diabetic Foot Clinic. - Providing a friendly efficient and patient focussed reception service at the Diabetes Centre and the Diabetic Foot Clinic. - Providing an efficient and polite service for callers by answering the telephone in a prompt and courteous manner in accordance with Trust guidelines. - Remain flexible in duties required on a daily basis, providing cover during the absence of colleagues. - Supporting with training new members of staff as and when required. ### Detailed job description and main responsibilities For full details of the responsibilities and duties of this role please see the attached job description. ## Person Specification ### Knowledge **Essential** - Confidentiality and Data Protection/GDPR regulations - Extensive knowledge of use of Microsoft Office - MS Excel – ability to use excel to manage databases - MS Word – ability to type professional correspondence - MS Outlook – managing multiple e-mail boxes - Proven ability to learn and use new IT Systems quickly **Desirable** - NHS IT Systems - Experience in Audio Typing ### Experience **Essential** - Experience in working with vulnerable members of the public both in person and by telephone - Extensive previous office based administrative work - Good telephone communication skills - Experience of working in a role where multitasking was high priority - Previous experience of working with confidential patient documentation - Good verbal and written communication skills – excellent command of English required **Desirable** - Previous NHS administrative experience - Experience of typing professional level correspondence ### Qualifications **Essential** - GCSE English and Maths at a C or equivalent level - Evidence of further education / personal responsibility taken to improve their knowledge and skills base ## Documents - [staff networks (pdf, 230.1kb)](https://www.healthjobsuk.com/documents?edoc=2724) - [dbs information (pdf, 272.6kb)](https://www.healthjobsuk.com/documents?edoc=1262) - [apprenticeship handbook (pdf, 373.9kb)](https://www.healthjobsuk.com/documents?edoc=2499) - [esneft values and behaviours (pdf, 74.8kb)](https://www.healthjobsuk.com/documents?edoc=2146) - [value of joining nhs pension (pdf, 125.2kb)](https://www.healthjobsuk.com/documents?edoc=2404) - [job description & person spec (pdf, 288.6kb)](https://www.healthjobsuk.com/documents?vdoc=10444442) - [admin & digital apprenticeships - esneft 2026 (pdf, 3.3mb)](https://www.healthjobsuk.com/documents?ddoc=2452) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.