# Administrator > NHS job listing from Job Clerk for Dorset Healthcare University NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administrator/f084e211-9c9a-460d-9b2f-8efac7c90362 - **Markdown:** https://www.jobclerk.com/job/administrator/f084e211-9c9a-460d-9b2f-8efac7c90362.md ## Summary - **Status:** Live - **Employer:** Dorset Healthcare University NHS Foundation Trust - **Location:** Oakley House - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 p.a. - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-09-09T22:59:00.000Z - **Posted:** 2026-08-18T08:20:40.022Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Dorset/Wimborne/Dorset_HealthCare_University_NHS_Foundation_Trust/Administration/Administration-v8235970 - **Application URL:** https://apps.trac.jobs/job-advert/8235970?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.dorsethealthcare.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen for an enthusiastic, proactive administrator to join our team at Oakley House supporting the Community Mental Health Teams. The position is 37.5 hours per week Monday to Friday. The successful candidate will ideally have some previous experience of working within a similar role. Experience of working within a multi-disciplinary team would be an advantage. This role is key to the smooth running of the CMHT, you will be communicating with and supporting service users for appointments and other queries and dealing with all the admin for the clinical teams, including typing and processing clinical letters, organising appointments, covering outpatient reception where needed, and supporting clinical meetings producing minutes where necessary. The role is a varied and busy one. You will need to have strong multitasking skills, patience, resilience, along with good computer and organisational skills. The need for confidentiality is essential in this role as is the attention to detail. Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position. ### Main duties of the job You will be organising meetings and taking minutes on a weekly basis. This role is based at Oakley House in Merley which has on site free car parking and is on a main bus route. Telephone reception to service users, GPs and other agencies Typing clinical documentation using audio typing, and producing adhoc letters on word to team's requirements. Processing and sending information to, service users, GP's and other agencies Outpatient reception. Booking appointments Arranging and taking minutes of meetings. ### Detailed job description and main responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role. All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Information Technology **Essential** - IT skills, normally obtained through practice or practical training OR Demonstrable experience of using word processing, spreadsheet, database and or presentation software to RSA II or equivalent standard. ### Job specific experience **Essential** - 2 years of previous experience within a comparable role, admin and/or customer service. - Excellent communication & interpersonal skills, both written & verbal - Excellent organisational skills with ability to multitask - Ability to deal with emotionally heightened service users - Organising meetings & Minute taking skills **Desirable** - Previous NHS experiences ### Knowledge, skills & training **Essential** - Min 5 GCSE’s including Maths or English, or equivalent - RSA Level 2, ECDL or equivalent level of IT skills - Ability to use keyboard with high degree of speed and accuracy (audio typing and copy typing) and inputting information - NVQ Level 2 or equivalent level of experience of office procedures ### Personal qualities/attributes **Essential** - Ability to remain calm and professional when dealing with challenging callers. - Demonstrable ability to prioritise effectively. - Able to work independently as well as within a team and adhere to sphere of responsibility. - Evidence of good communication skills - To show understanding of patient confidentiality. ## Documents - [jd (pdf, 165.3kb)](https://www.healthjobsuk.com/documents?vdoc=10546394) - [ps (pdf, 138.9kb)](https://www.healthjobsuk.com/documents?vdoc=10546396) - [dbs information (pdf, 22.9kb)](https://www.healthjobsuk.com/documents?edoc=2340) - [staff benefits leaflet (pdf, 316.1kb)](https://www.healthjobsuk.com/documents?edoc=695) - [pay scales from 1 april 2025 (pdf, 44.6kb)](https://www.healthjobsuk.com/documents?edoc=1941) - [applications recruitment flowchart (pdf, 434.1kb)](https://www.healthjobsuk.com/documents?edoc=866) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.