# Administrator

> NHS job listing from Job Clerk for Gloucestershire Health & Care NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administrator/e93bc6f7-5f61-4db1-aaec-4afb24033f90
- **Markdown:** https://www.jobclerk.com/job/administrator/e93bc6f7-5f61-4db1-aaec-4afb24033f90.md

## Summary

- **Status:** Live
- **Employer:** Gloucestershire Health & Care NHS Foundation Trust
- **Town:** Gloucester
- **Region:** South West
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum (pro rata)
- **Contract type:** Permanent: Full-Time, Job Share Considered
- **Employment type:** Full time, Job share, 37.5 hours per week (Monday - Friday)
- **Closing date:** 2026-06-14T23:59:00.000Z
- **Posted:** 2026-05-28T14:12:43.894Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Gloucestershire/Gloucester/Gloucestershire_Health_Care_NHS_Foundation_Trust/Administration/Administration-v8043397
- **Application URL:** https://apps.trac.jobs/job-advert/8043397?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.ghc.nhs.uk

## Job Content

### Job overview

If you are looking for a rewarding career where you can make a positive impact on the lives of individuals struggling with mental health challenges,. Do you have excellent organisational skills, the ability to effectively communicate with others and great customer service?

We are seeking a dedicated individual to join our friendly team as an administrator, joining our friendly and supportive colleagues.

This service operates between 08:30-17:00 Monday to Friday, and this is an office based role. This is a full-time role, 37.5 hours per week.

### Main duties of the job

As the Administrator, you will play a crucial role in supporting the day-to-day operations of our team. Your responsibilities will include managing administrative tasks such as scheduling appointments, maintaining client records, coordinating referrals, and handling inquiries from clients and partners through our public telephone line.

You will be the first point of contact for many clients, so excellent communication skills, empathy, and a non-judgmental attitude are essential. The ability to maintain confidentiality and handle sensitive information with care is also crucial in this role.

In addition, you will work closely with clinicians and other team members to ensure the smooth functioning of the mental health services we provide. Your attention to detail, strong organisational skills, and proactive approach will be key to your success in this role.

The role is in a busy and dynamic team, you will need to be responsive to change and communicate effectively.  We provide a supportive environment and opportunity for development.  You will receive regular supervision to support you with your role.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification

### Detailed job description and main responsibilities

This role is not eligible for sponsorship as per the Government’s UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas

## Job Details

If you are looking for a rewarding career where you can make a positive impact on the lives of individuals struggling with mental health challenges,. Do you have excellent organisational skills, the ability to effectively communicate with others and great customer service?

We are seeking a dedicated individual to join our friendly team as an administrator, joining our friendly and supportive colleagues.

This service operates between 08:30-17:00 Monday to Friday, and this is an office based role. This is a full-time role, 37.5 hours per week.

## Job Description

As the Administrator, you will play a crucial role in supporting the day-to-day operations of our team. Your responsibilities will include managing administrative tasks such as scheduling appointments, maintaining client records, coordinating referrals, and handling inquiries from clients and partners through our public telephone line.

You will be the first point of contact for many clients, so excellent communication skills, empathy, and a non-judgmental attitude are essential. The ability to maintain confidentiality and handle sensitive information with care is also crucial in this role.

In addition, you will work closely with clinicians and other team members to ensure the smooth functioning of the mental health services we provide. Your attention to detail, strong organisational skills, and proactive approach will be key to your success in this role.

The role is in a busy and dynamic team, you will need to be responsive to change and communicate effectively. We provide a supportive environment and opportunity for development. You will receive regular supervision to support you with your role.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification

## Responsibilities

This role is not eligible for sponsorship as per the Government’s UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas

## Person Specification

### Experience

**Essential**

- Proven experience of unsupervised administrative work in a busy office environment
- Experience of Data Inputting and Retrieval
- Experience of using Microsoft Office i.e. Word, Excel & Outlook

**Desirable**

- Previous experience in an NHS or care service setting
- Previous experience in a mental health setting

### Qualifications

**Essential**

- GCSE level education or equivalent
- Good literacy and numeracy skills
- NVQ Level 3 in administration or equivalent experience in previous employment

### Personal skills & abilities

**Essential**

- Ability to communicate effectively, in both verbal and written form
- Ability to maintain confidentiality
- Ability to work under pressure and to meet deadlines
- Ability to work as part of a team as well as independently

## Documents

- [administrator jdps (pdf, 472.6kb)](https://www.healthjobsuk.com/documents?vdoc=10332031)
- [staff benefits - ghc (pdf, 618.3kb)](https://www.healthjobsuk.com/documents?edoc=2522)
- [additional information for applicants (pdf, 408.6kb)](https://www.healthjobsuk.com/documents?edoc=2656)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
