# Administrator > NHS job listing from Job Clerk for Kent and Medway Mental Health NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administrator/e2590dc8-81f7-4375-9eb8-126b3ad2a69c - **Markdown:** https://www.jobclerk.com/job/administrator/e2590dc8-81f7-4375-9eb8-126b3ad2a69c.md ## Summary - **Status:** Live - **Employer:** Kent and Medway Mental Health NHS Trust - **Location:** Priority House (ME16 9PH) - **Workplace type:** onsite - **Profession:** Administrator - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** 6 months (Fixed Term or Secondment) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-10-15T22:59:00.000Z - **Posted:** 2026-10-01T10:01:02.168Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Kent/Gillingham/Kent_Medway_Mental_Health_NHS_Trust/Administration/Administration-v8263163 - **Application URL:** https://apps.trac.jobs/job-advert/8263163?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.kmpt.nhs.uk ## Job Content ### Job overview Are you an organised multitasker who thrives in a busy environment? We’re looking for an Administrator to support our service and help ensure patients have a smooth, positive experience. Why you’ll love this role - Varied workload — no two days the same - Friendly, supportive team - Key role in improving patient experience - Opportunities to grow responsibilities - Good balance of autonomy and teamwork ### Main duties of the job What you’ll do - Coordinate clinics, book appointments and produce letters - Process referrals and maintain accurate, confidential records - Manage generic inboxes and respond to internal/external queries - Act as first point of contact for complex admin questions - Escalate issues to keep the service running smoothly - Use RiO to transfer patients and manage caseloads - Attend meetings and record clear action notes - Work on a varied daily rota Support & Leadership - Provide daily support and supervision to Band 2 admin staff - Deliver responsive admin support to clinical teams, senior management and the Business Administration Coordinator, including ad‑hoc tasks and projects ### Detailed job description and main responsibilities - Support the coordination of caseload activity across teams, ensuring timely processing and follow-up - Coordinate administrative processes relating to referrals, appointments and patient pathways - Escalating any administrative issues - Supporting Band 2 administrative staff in regards to patient queries and general support. Please refer to the attached job description for the full details on the responsibilities and person specification. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Experience **Essential** - Experience in administration and administrative work - Experience of working co-operatively within a team - Experience of organising own day to day work and adjusting priorities in response to the needs of others. **Desirable** - Experience of working in a health or social care setting. - Experience in supervising/mentoring junior staff. ### Knowledge and Skills **Essential** - IT proficiency: Strong computer skills are crucial, especially in Microsoft Office Suite (Word, Excel, Teams etc.). - Typing experience and skills **Desirable** - Knowledge of RiO patient record systems. ### Training, Qualifications and Registration **Essential** - GCSE in Maths and English or equivalent ## Documents - [staff benefits (pdf, 623.4kb)](https://www.healthjobsuk.com/documents?ddoc=2394) - [job description and personal specification (pdf, 120.2kb)](https://www.healthjobsuk.com/documents?vdoc=10577162) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.