# Administrator

> NHS job listing from Job Clerk for East Suffolk and North Essex NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administrator/c4b0d389-d1f0-49e4-bf51-c45bb84d26da
- **Markdown:** https://www.jobclerk.com/job/administrator/c4b0d389-d1f0-49e4-bf51-c45bb84d26da.md

## Summary

- **Status:** Live
- **Employer:** East Suffolk and North Essex NHS Foundation Trust
- **Location:** Kennedy House
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 per annum pro rata
- **Contract type:** Permanent
- **Employment type:** Part time - 30 hours per week
- **Closing date:** 2026-09-03T22:59:00.000Z
- **Posted:** 2026-08-24T10:20:42.299Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Essex/Clacton/East_Suffolk_North_Essex_NHS_Foundation_Trust/Administration/Administration-v8249628
- **Application URL:** https://apps.trac.jobs/job-advert/8249628?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.esneft.nhs.uk

## Job Content

### Job overview

The community service are seeking ideally an administrator to join our team.

The role will support reception cover and back office functions to support the smooth running of the service. You will support a number of our clinical teams but primarily respiratory, SLT, Stroke and dietetics.

This role will be based from Kennedy House, but at times you may be asked to support at Clacton hospital, Harwich hospital, Primary Care Centre or The Crescent in Colchester by prior arrangement.

Our admin colleagues are key to ensuring patients are registered, booked, caseloads up to date, and communications sent out and received. They also take phone calls from our patients and process documents. Good communication skills to be able to communicate with public, patients, staff and wider health system colleagues is essential.

IT skills are required, as we are an electronic based system but we provide full training on our electronic patient system and processes.

Our service operates Monday to Friday only, so no weekend of bank holiday working.

### Main duties of the job

Consistent provision of administration support to the team.

To ensure high standard of administrative service is consistently delivered by undertaking all required tasks and activities on a daily basis. Tasks will include accepting patient referrals/booking clinic appointments/Patient contact via telephone/reception duties at various clinic locations/generating clinic letters.

To utilise the required technology in NEECS Community and Acute hospital systems / new technology or system (s) that are introduced and support other team members to do so to deliver an efficient administrative service.

### Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Skills

**Essential**

- Standard Keyboard skills
- Ability to work well in a team

### Knowledge

**Essential**

- Confidentiality and Data Protection
- Customer Service

**Desirable**

- Understanding and knowledge of patient needs within the NHS.

### Experience

**Essential**

- Excellent numeracy/literacy skills
- Excellent IT Skills

**Desirable**

- Previous customer service experience
- Knowledge of SystmOne
- Care Flow
- Evolve

### Qualifications

**Essential**

- GCSE in English and Maths or equivalent

## Documents

- [staff networks (pdf, 230.1kb)](https://www.healthjobsuk.com/documents?edoc=2724)
- [dbs information (pdf, 272.6kb)](https://www.healthjobsuk.com/documents?edoc=1262)
- [apprenticeship handbook (pdf, 373.9kb)](https://www.healthjobsuk.com/documents?edoc=2499)
- [esneft values and behaviours (pdf, 74.8kb)](https://www.healthjobsuk.com/documents?edoc=2146)
- [value of joining nhs pension (pdf, 125.2kb)](https://www.healthjobsuk.com/documents?edoc=2404)
- [job description and person specification (pdf, 432.6kb)](https://www.healthjobsuk.com/documents?vdoc=10561766)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
