# Administrator > NHS job listing from Job Clerk for Dorset Healthcare University NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administrator/b0fc5965-2798-45f5-91e0-9a40df2997bf - **Markdown:** https://www.jobclerk.com/job/administrator/b0fc5965-2798-45f5-91e0-9a40df2997bf.md ## Summary - **Status:** Live - **Employer:** Dorset Healthcare University NHS Foundation Trust - **Town:** Poole - **Region:** South West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 p.a. - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-07-09T23:59:00.000Z - **Posted:** 2026-06-25T10:01:09.680Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Dorset/Wimborne/Dorset_HealthCare_University_NHS_Foundation_Trust/Administration/Administration-v8064406 - **Application URL:** https://apps.trac.jobs/job-advert/8064406?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.dorsethealthcare.nhs.uk ## Job Content ### Job overview Oakley House is home to 3 Community Mental Health Teams - 2 Older Persons and an Adult CMHT.  We are looking for a highly proficient administrator to support the teams. This role requires a high level of multi-tasking and resilience to sensitive information, and ability to work using own initiative but also as part of team. The ideal applicant will be used to and enjoy working in a multi-tasking role and above all have the ability to remain calm and resilient in a busy and challenging environment. An administrative background is required with excellent keyboard skills and strong telephone reception experience.  A typing/word processing qualification is required as part of the role is typing letters and reports which are dictated by clinical staff. ### Main duties of the job You will be organising meetings and taking minutes on a weekly basis. This role is based at Oakley House in Merley which has on site free car parking and is on a main bus route. Telephone reception to service users, GPs and other agencies Typing clinical documentation using audio typing, and producing adhoc letters on word to team's requirements. Processing and sending information to, service  users, GP's and other agencies Outpatient reception. Booking appointments Arranging and taking minutes of meetings. ### Detailed job description and main responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification.  When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role. All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements.  Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact \[email protected\]. ## Job Details Oakley House is home to 3 Community Mental Health Teams - 2 Older Persons and an Adult CMHT. We are looking for a highly proficient administrator to support the teams. This role requires a high level of multi-tasking and resilience to sensitive information, and ability to work using own initiative but also as part of team. The ideal applicant will be used to and enjoy working in a multi-tasking role and above all have the ability to remain calm and resilient in a busy and challenging environment. An administrative background is required with excellent keyboard skills and strong telephone reception experience. A typing/word processing qualification is required as part of the role is typing letters and reports which are dictated by clinical staff. ## Job Description You will be organising meetings and taking minutes on a weekly basis. This role is based at Oakley House in Merley which has on site free car parking and is on a main bus route. Telephone reception to service users, GPs and other agencies Typing clinical documentation using audio typing, and producing adhoc letters on word to team's requirements. Processing and sending information to, service users, GP's and other agencies Outpatient reception. Booking appointments Arranging and taking minutes of meetings. ## Responsibilities For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role. All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact \[email protected\]. ## Person Specification ### Information Technology **Essential** - IT skills, normally obtained through practice or practical training OR Demonstrable experience of using word processing, spreadsheet, database and or presentation software to RSA II or equivalent standard. ### Job specific experience **Essential** - 2 years of previous experience within a comparable role, admin and/or customer service. - Excellent communication & interpersonal skills, both written & verbal - Excellent organisational skills with ability to multitask - Ability to deal with emotionally heightened service users - Organising meetings & Minute taking skills **Desirable** - Previous NHS experiences ### Knowledge, skills & training **Essential** - Min 5 GCSE’s including Maths or English, or equivalent - RSA Level 2, ECDL or equivalent level of IT skills - Ability to use keyboard with high degree of speed and accuracy (audio typing and copy typing) and inputting information - NVQ Level 2 or equivalent level of experience of office procedures ### Personal qualities/attributes **Essential** - Ability to remain calm and professional when dealing with challenging callers. - Demonstrable ability to prioritise effectively. - Able to work independently as well as within a team and adhere to sphere of responsibility. - Evidence of good communication skills - To show understanding of patient confidentiality. ## Documents - [jd (pdf, 165.3kb)](https://www.healthjobsuk.com/documents?vdoc=10405462) - [ps (pdf, 138.9kb)](https://www.healthjobsuk.com/documents?vdoc=10405463) - [dbs information (pdf, 22.9kb)](https://www.healthjobsuk.com/documents?edoc=2340) - [staff benefits leaflet (pdf, 316.1kb)](https://www.healthjobsuk.com/documents?edoc=695) - [pay scales from 1 april 2025 (pdf, 44.6kb)](https://www.healthjobsuk.com/documents?edoc=1941) - [applications recruitment flowchart (pdf, 434.1kb)](https://www.healthjobsuk.com/documents?edoc=866) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.