# Administrator > NHS job listing from Job Clerk for Central London Community Healthcare NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administrator/abf571c5-6c2b-41d2-a4c1-fcb5f43f3e4a - **Markdown:** https://www.jobclerk.com/job/administrator/abf571c5-6c2b-41d2-a4c1-fcb5f43f3e4a.md ## Summary - **Status:** Live - **Employer:** Central London Community Healthcare NHS Trust - **Location:** Emergency/Out of Hours Dental Services - **Workplace type:** onsite - **Profession:** Administrator - **Grade:** Band 3 - **Salary:** £27,106 - £28,850 Per Annum, inclusive of HCAS - **Contract type:** Permanent - **Employment type:** Part time - 27.75 hours per week - **Closing date:** 2026-10-21T13:00:00.000Z - **Posted:** 2026-10-07T09:01:18.018Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Watford/Central_London_Community_Healthcare_NHS_Trust/Administrator/Administrator-v8348450 - **Application URL:** https://apps.trac.jobs/job-advert/8348450?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.clch.nhs.uk ## Job Content ### Job overview CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting! We have an exciting opportunity for a Band 3 Administrator to join our Unplanned Care team. This is a part-time role, and flexibility is important, as shifts may include evenings and weekends. In this role, you will act as a key point of contact while supporting the day-to-day operations and administrative functions of the Unplanned Care team. Your contribution will help ensure the team can meet service user needs and deliver high-quality patient care. As part of a supportive and collaborative team, you will carry out administrative tasks in an organised and timely manner. You will communicate with service users, colleagues, and members of the public in a professional, respectful, and empathetic way. You will help ensure that accurate information is shared appropriately with relevant staff and provide support to patients, carers, and colleagues as needed. ### Main duties of the job Key duties in this role include: - Enter routine information and scan patient records into the SystmOne system accurately - Register referrals across Unplanned Care pathways, including Frailty Hospital at Home, Discharge Home to Assess, Urgent Community Response, and Early Intervention Vehicle (EIV) - Complete the daily Capacity Report in a timely manner - Support the monitoring of stationery and medical supplies, including checking stock levels and assisting with ordering when needed - Forward discharge summaries, referrals, and correspondence to patients, GPs, and other relevant services - Carry out general office duties such as managing incoming and outgoing mail, photocopying, and maintaining a tidy workspace - Maintain accurate records on Trust IT systems and databases - Answer incoming calls and respond to enquiries in a helpful and professional manner, taking appropriate action where required - Work with colleagues to manage enquiries, correspondence, and information received by the service - Receive, record, and share confidential and sensitive information relating to patient care appropriately, ensuring accuracy and discretion at all times ### Detailed job description and main responsibilities Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment. ## Person Specification ### Experience **Essential** - Previous experience of working as a secretary or administrator in a busy office environment - Knowledge of NHS policies and procedures - Experience with the use of Microsoft Office and a variety of databases - Knowledge and experience of using/implanting administration procedures and processes - Good written and oral communication skills to converse and correspond with a range of service users and partners regarding complex and sensitive issues via face to face interactions, telephone or documentation - Able to work both independently and as part of a team - Able to be accurate, flexible and work under pressure - Able to communicate when barriers to understanding exist **Desirable** - Previous experience of working in healthcare environment ### Key Attributes **Essential** - Able to work flexibly and with initiative - Able to work with changing priorities and meet deadlines - Systematic and careful about details **Desirable** - Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010) ### Skills & Knowledge **Essential** - Able to use a range of office equipment - Able to take accurate phone messages and convey to appropriate person or deal with it as necessary - Able to work as part of a team and use own initiative - Able to multitask accurately and efficiently - Good communication skills – able to apply empathy in a sincere but professional manner - Able to interpret and explain issues and information to make it understandable for the service and its users - Able to record complex information via electronic processes - Able to learn specific internal IT programmes e.g SystmOne and be able to competently use on a daily basis **Desirable** - Advanced IT skills and knowledge of computer office software - Awareness of the need for confidentiality ### Education/Qualification **Essential** - Educated to GCSE Level (or equivalent) in English Language **Desirable** - NVQ in Business/Administration or equivalent knowledge and experience ## Documents - [clch trust values (pdf, 893.7kb)](https://www.healthjobsuk.com/documents?vdoc=10673563) - [functional requirements (pdf, 439.8kb)](https://www.healthjobsuk.com/documents?vdoc=10673562) - [job description and person specification (pdf, 576.3kb)](https://www.healthjobsuk.com/documents?vdoc=10673561) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.