# Administrator > NHS job listing from Job Clerk for Lancashire and South Cumbria NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administrator/a8ac136d-b9ca-4717-9cac-a85f8123dfb3 - **Markdown:** https://www.jobclerk.com/job/administrator/a8ac136d-b9ca-4717-9cac-a85f8123dfb3.md ## Summary - **Status:** Live - **Employer:** Lancashire and South Cumbria NHS Foundation Trust - **Town:** Preston - **Region:** North West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 Per Annum (subject to confirmation) - **Contract type:** 6 months (Fixed Term) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-09T23:59:00.000Z - **Posted:** 2026-05-26T11:13:27.059Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Lancashire/Burnley/Lancashire_South_Cumbria_NHS_Foundation_Trust/Administration/Administration-v8036076 - **Application URL:** https://apps.trac.jobs/job-advert/8036076?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.lscft.nhs.uk ## Job Content ### Job overview ### This post is not eligible for sponsorship. This post forms part of a service currently subject to a service improvement and redesign programme. Service delivery models, roles and structures will be reviewed as part of the improvement process,  which may result in changes and a consultation process in line with the  Trust’s Organisational Change Policy. We are the admin team for the Special Needs School Nursing Service (SNSN), Children’s Continuing Care & Assessment Team (CCCAT) and the Children’s Packages of Care Team (CPOC). Our admin team are a central point of contact for external professionals, general public and of course the professionals based within our three teams. As a result, we receive a variety of queries, be that via telephone, email or post, and must be informed on various processes to ensure we can respond efficiently. One of the processes we currently manage is a consumables delivery service. Service users who are under the care of CCCAT, often receive medical consumables as part of their package; the chosen candidate would be heavily involved in this process. The successful candidate would need to be proficient in a wide range of administrative duties, demonstrate excellent time keeping and communication skills whilst delivering them in a professional manner to positively support and represent both the team and Trust. ### Main duties of the job - To be the first point of contact for the unit/department. Greeting visitors and ensuring people sign in and are met by staff or directed to the right area as appropriate. - Manage departmental meetings on a regular basis including diary management, room booking and document management. - To answer telephones, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response. - Respond to queries, dealing with routine matters and passing more complex queries to the appropriate member of staff, seeking advice from the Team Leader when necessary. - To ensure reception/work area is kept presentable well organised and that confidential information cannot be seen or overheard by visitors. - Provide administrative support to service users surrounding their consumables. - Provide day to day support to clerical officers when appropriate. - Receive, allocate and despatch departmental mail (internal and external) - Provide an administrative service to include typing of routine information such as reports, minutes and other correspondence on behalf of the manager and other members of the team. This is not an exhaustive list - please see the Job Description for the list of responsibilities aligned to this post. ### Detailed job description and main responsibilities Due to the nature of the role and location of our service users and their families, it would be expected that the chosen candidate would be based at St Peter’s Centre, Burnley but could regularly and efficiently travel across the Lancashire footprint; we currently utilise spaces at Burnley and Preston, however this could change in response to the needs of the service. For the full list of responsibilities for this post please see the Job Description and Person Specification. ## Job Details This post forms part of a service currently subject to a service improvement and redesign programme. Service delivery models, roles and structures will be reviewed as part of the improvement process, which may result in changes and a consultation process in line with the Trust’s Organisational Change Policy. We are the admin team for the Special Needs School Nursing Service (SNSN), Children’s Continuing Care & Assessment Team (CCCAT) and the Children’s Packages of Care Team (CPOC). Our admin team are a central point of contact for external professionals, general public and of course the professionals based within our three teams. As a result, we receive a variety of queries, be that via telephone, email or post, and must be informed on various processes to ensure we can respond efficiently. One of the processes we currently manage is a consumables delivery service. Service users who are under the care of CCCAT, often receive medical consumables as part of their package; the chosen candidate would be heavily involved in this process. The successful candidate would need to be proficient in a wide range of administrative duties, demonstrate excellent time keeping and communication skills whilst delivering them in a professional manner to positively support and represent both the team and Trust. ## Job Description To be the first point of contact for the unit/department. Greeting visitors and ensuring people sign in and are met by staff or directed to the right area as appropriate. Manage departmental meetings on a regular basis including diary management, room booking and document management. To answer telephones, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response. Respond to queries, dealing with routine matters and passing more complex queries to the appropriate member of staff, seeking advice from the Team Leader when necessary. To ensure reception/work area is kept presentable well organised and that confidential information cannot be seen or overheard by visitors. Provide administrative support to service users surrounding their consumables. Provide day to day support to clerical officers when appropriate. Receive, allocate and despatch departmental mail (internal and external) Provide an administrative service to include typing of routine information such as reports, minutes and other correspondence on behalf of the manager and other members of the team. This is not an exhaustive list - please see the Job Description for the list of responsibilities aligned to this post. ## Responsibilities Due to the nature of the role and location of our service users and their families, it would be expected that the chosen candidate would be based at St Peter’s Centre, Burnley but could regularly and efficiently travel across the Lancashire footprint; we currently utilise spaces at Burnley and Preston, however this could change in response to the needs of the service. For the full list of responsibilities for this post please see the Job Description and Person Specification. ## Person Specification ### Skills **Essential** - Excellent communication skills both verbal and written ### Personal **Essential** - Ability to work flexibly to meet the needs of the service across various teams and locations. ### Knowledge **Essential** - Good understanding of Microsoft Office applications - Knowledge of Customer Service approaches **Desirable** - Knowledge of NHS data systems such as; RIO, ECR, EMIS ### Experience **Essential** - Previous experience of working in a secretarial role/admin post equivalent - Experience of data inputting, diary management, organising meetings and minute taking **Desirable** - Working in Children and Young Peoples Wellbeing Services - Managing waiting list data ### Qualifications **Essential** - Business Administrative qualification at NVQ Level 3/RSA 3 or equivalent experience - GCSE English Language and Mathematics or equivalent ## Documents - [jdps (pdf, 468.5kb)](https://www.healthjobsuk.com/documents?vdoc=10324116) - [we do more at lscft (pdf, 654.2kb)](https://www.healthjobsuk.com/documents?ddoc=2256) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.