# Administrator

> NHS job listing from Job Clerk for Tees, Esk and Wear Valleys NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administrator/a472b8ff-c800-4ad5-8995-50dc5bbb9b7a
- **Markdown:** https://www.jobclerk.com/job/administrator/a472b8ff-c800-4ad5-8995-50dc5bbb9b7a.md

## Summary

- **Status:** Live
- **Employer:** Tees, Esk and Wear Valleys NHS Foundation Trust
- **Location:** West Park Hospital
- **Workplace type:** onsite
- **Profession:** Administrator
- **Grade:** Band 2
- **Salary:** £25,272 pro rata, per annum
- **Contract type:** Permanent
- **Employment type:** Part time, Job share, 18 hours per week (Monday, Tuesday and Wednesday)
- **Closing date:** 2026-09-10T22:59:00.000Z
- **Posted:** 2026-08-27T08:10:33.892Z
- **Source information URL:** https://www.healthjobsuk.com/job/Scarborough_North_Yorkshire/Tees_Esk_Wear_Valleys_NHS_Trust/Administration/Administration-v8258183
- **Application URL:** https://apps.trac.jobs/job-advert/8258183?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.tewv.nhs.uk

## Job Content

### Job overview

We are looking to recruit a part-time, experienced administrator to join our friendly front of-house team based at Eastfield Clinic, Scarborough. Eastfield Clinic is an Adult Learning Disabilities base providing care, support, and information to people in the local community, there is free car parking available to staff. As an essential part of the reception team, you will be the first point of contact for Service Users, Carers, Staff and External Partners

Whilst having previous experience in a customer service role is essential, NHS or other health care experience is desirable. We are first and foremost looking for a colleague with a passion for helping people who believes in delivering excellent customer service, who has a keen interest in learning and working in a health care setting with a 'can do' attitude.

The post is 18 hours per week and will support the Adult Learning Disabilities at Eastfield Clinic.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

### Main duties of the job

The main duties will require you to greet service users, carers, and external partners face to face including answering queries via telephone. The role will involve dealing with incoming and outgoing post, room bookings, order stationery, logging calls with estates, dealing with prescriptions, petty cash, booking taxis or patient transport, arranging collection of pathology samples, and general office duties. The ability to remain calm, communicate clearly, adhere to confidentiality, and promote a positive culture for those living with mental health issues and/or learning disabilities.

The successful candidate will be expected to perform basic admin tasks, update clinic lists, maintain visitor logs, issue access cards, deal with incoming and outgoing post, support accurate data inputting onto the Trust patient database and ensuring that all information in the reception area for staff and the public is clearly displayed and updated as appropriate.

For more details, please read carefully the job description. To be successful at shortlisting please briefly describe how you match this description citing examples to reinforce your experience. Please note we are unable to shortlist those who do not match the essential criteria.

### Detailed job description and main responsibilities

Our Trust is dedicated to supporting our colleagues in providing an excellent working environment and encourages everyone to share their progressive ideas. All staff have regular 1-2-1 supervisions and an annual appraisal, which provides lots of opportunity for celebration of achievements, and discussions around challenges, and your aspirations.

You will work with established reception staff and be supported by the wider admin team. If successful you will be supplied with a job plan and a fully supported induction.

For an informal discussion or to arrange a visit to Eastfield Clinic, please call: 01723 580 940

This is a rewarding role working in a desirable team, if you feel this is the challenge for you then we very much look forward to receiving your application.

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Knowledge

**Essential**

- Working knowledge of Microsoft Office applications (Word, Excel and Outlook).
- Understanding of confidentiality and how to maintain this.
- Knowledge of office systems and processes.
- Knowledge of receiving visitors/telephone callers and taking accurate messages.

### Experience

**Essential**

- Data inputting experience
- Experience of general office duties.
- Customer service experience

### Qualifications

**Essential**

- BTEC Diploma/Level Level 2 qualification in relevant field OR equivalent experience, OR willingness to work towards Level 3 qualification in Business and Administration.
- Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role.

## Documents

- [our journey to change (pdf, 595.7kb)](https://www.healthjobsuk.com/documents?edoc=2498)
- [tips to support applicants (pdf, 196.0kb)](https://www.healthjobsuk.com/documents?vdoc=10571559)
- [mindful employer recruitment (pdf, 93.4kb)](https://www.healthjobsuk.com/documents?edoc=1595)
- [probationary period procedure (pdf, 303.4kb)](https://www.healthjobsuk.com/documents?edoc=1903)
- [job description and person specification (pdf, 252.2kb)](https://www.healthjobsuk.com/documents?vdoc=10571558)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
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