# Administrator > NHS job listing from Job Clerk for Central and North West London NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administrator/83560697-616a-45bb-b0de-1b6269eacc54 - **Markdown:** https://www.jobclerk.com/job/administrator/83560697-616a-45bb-b0de-1b6269eacc54.md ## Summary - **Status:** Live - **Employer:** Central and North West London NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £31,554 - £33,270 per annum incl. HCAS (pro rata if P/T) - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Mon - Fri) - **Closing date:** 2026-06-23T23:59:00.000Z - **Posted:** 2026-06-16T16:01:10.179Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Central_North_West_London_NHS_Foundation_Trust/Westminster_Joint_Homelessness_Team/Westminster_Joint_Homelessness_Team-v8081261 - **Application URL:** https://apps.trac.jobs/job-advert/8081261?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.cnwl.nhs.uk ## Job Content ### Job overview We are seeking an enthusiastic & well organised individual to provide general administrative support to the services based across all of the healthcare departments. We are a well integrated team pivotal to enabling quality Health and Social care to be delivered to our patient group. We liaise closely with GPs, other homelessness, third sector organisations & other external agencies. We are seeking an individual with strong communication skills & commitment to Team work. Full training in a supportive environment Please note, this is an on-site position, and you will be required to work Monday to Friday, from 9 AM to 5 PM. ### Main duties of the job To provide general administrative support where needed across healthcare. Duties include, but are not limited to - distribution of post - timely processing and response to routine correspondence. - acting as first point of contact for the Joint Homelessness Team and external agencies. - ensuring information is processed in a timely and confidential manner. - providing secretarial support to the wider team. - producing the weekly patient movement list. - responding to requests for Medical Records . - scanning and filing . - providing support for the recruitment process. - allocating internal/external appointments . - ordering supplies. - ensuring routine maintenance of equipment and treatment areas. ### Detailed job description and main responsibilities To provide general administrative support where needed across healthcare. - Responsible for the distribution of post received, ensuring that all correspondence is distributed appropriately and accurately. - Support the timely processing and response to routine correspondence, including complaints and concerns, in line with local and Trust guidelines. - Deal with telephone enquiries, acting as first point of contact for the Joint homelessness team and external agencies, and respond accordingly. - Ensure information received from other agencies is processed in a timely and confidential manner. - To provide secretarial support using a variety of software packages (primarily MSWord, MS Excel, C-NOMIS and SystmOne) to the multi-disciplinary team. - Produce the weekly patient movement list (PMMS). - Respond to requests for Medical Records within set timescales and in line with local processes. - Scanning and filing to patient records as required. - To assist in the implementation of management information systems in use with inputting and extracting data. - Provide administrative support for the recruitment process as required both pre and post interview. - Support and allocate internal/external appointments as required. - Order supplies to include medical and stationery requirements. - Liaise with internal and external agencies as required to ensure routine maintenance of equipment and treatment areas is kept up to date - To provide statistical information as required - Filing in a timely and accurate manner Support data collection exercises associated with core healthcare functions as required To meet the evolving needs of the organisation you may also be required to provide cover in other areas following appropriate discussion. ## Job Details We are seeking an enthusiastic & well organised individual to provide general administrative support to the services based across all of the healthcare departments. We are a well integrated team pivotal to enabling quality Health and Social care to be delivered to our patient group. We liaise closely with GPs, other homelessness, third sector organisations & other external agencies. We are seeking an individual with strong communication skills & commitment to Team work. Full training in a supportive environment Please note, this is an on-site position, and you will be required to work Monday to Friday, from 9 AM to 5 PM. ## Job Description To provide general administrative support where needed across healthcare. Duties include, but are not limited to distribution of post timely processing and response to routine correspondence. acting as first point of contact for the Joint Homelessness Team and external agencies. ensuring information is processed in a timely and confidential manner. providing secretarial support to the wider team. producing the weekly patient movement list. responding to requests for Medical Records . scanning and filing . providing support for the recruitment process. allocating internal/external appointments . ordering supplies. ensuring routine maintenance of equipment and treatment areas. ## Responsibilities To provide general administrative support where needed across healthcare. - Responsible for the distribution of post received, ensuring that all correspondence is distributed appropriately and accurately. - Support the timely processing and response to routine correspondence, including complaints and concerns, in line with local and Trust guidelines. - Deal with telephone enquiries, acting as first point of contact for the Joint homelessness team and external agencies, and respond accordingly. - Ensure information received from other agencies is processed in a timely and confidential manner. - To provide secretarial support using a variety of software packages (primarily MSWord, MS Excel, C-NOMIS and SystmOne) to the multi-disciplinary team. - Produce the weekly patient movement list (PMMS). - Respond to requests for Medical Records within set timescales and in line with local processes. - Scanning and filing to patient records as required. - To assist in the implementation of management information systems in use with inputting and extracting data. - Provide administrative support for the recruitment process as required both pre and post interview. - Support and allocate internal/external appointments as required. - Order supplies to include medical and stationery requirements. - Liaise with internal and external agencies as required to ensure routine maintenance of equipment and treatment areas is kept up to date - To provide statistical information as required - Filing in a timely and accurate manner Support data collection exercises associated with core healthcare functions as required To meet the evolving needs of the organisation you may also be required to provide cover in other areas following appropriate discussion. ## Person Specification ### Skills & Knowledge **Essential** - Able to communicate clearly in both written and verbal English - Knowledge of a range of secretarial and office procedures - Knowledge of Word for Windows and database systems - Good Keyboard skills - Able to prioritise work - Able to work unsupervised - Able to work cooperatively as part of a team and build and maintain successful working relationships with staff in a variety of different roles - Able to work in an efficient, systematic and flexible manner - Able to deal with difficult situations and to address them in a responsible and professional manner ### Previous Experience **Essential** - Relevant administrative/secretarial experience **Desirable** - NHS/Health related/Mental Health experience ### Education and Qualifications **Essential** - NVQ Level II, RSA Level II or equivalent qualification or Relevant experience **Desirable** - ECDL - NVQ in customer care ## Documents - [cnwl values (pdf, 182.9kb)](https://www.healthjobsuk.com/documents?edoc=1162) - [cnwl staff charter (pdf, 684.7kb)](https://www.healthjobsuk.com/documents?edoc=2868) - [cnwl staff networks (pdf, 320.0kb)](https://www.healthjobsuk.com/documents?edoc=1160) - [job description and person spec (pdf, 248.4kb)](https://www.healthjobsuk.com/documents?vdoc=10373433) - [cnwl reward and wellbeing handbook 2020 (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=1773) - [cnwl culture scarf behaviour framework (pdf, 710.2kb)](https://www.healthjobsuk.com/documents?edoc=2869) - [accommodation information for new starters (pdf, 120.6kb)](https://www.healthjobsuk.com/documents?ddoc=2438) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.