# Administrator

> NHS job listing from Job Clerk for Cambridgeshire and Peterborough NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administrator/77b608be-bdef-4131-bbf1-63a83d63f9e5
- **Markdown:** https://www.jobclerk.com/job/administrator/77b608be-bdef-4131-bbf1-63a83d63f9e5.md

## Summary

- **Status:** Live
- **Employer:** Cambridgeshire and Peterborough NHS Foundation Trust
- **Town:** Cambridge
- **Region:** East of England
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (Mon - Fri 09:00 - 17:00)
- **Closing date:** 2026-06-21T23:59:00.000Z
- **Posted:** 2026-06-05T08:21:22.392Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cambridgeshire/Ely_Cambs/Cambridgeshire_Peterborough_NHS_Foundation_Trust/Administration/Administration-v7958184
- **Application URL:** https://apps.trac.jobs/job-advert/7958184?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.cpft.nhs.uk

## Job Content

### Job overview

We require an Administrator to work within NHS Cambridgeshire & Peterborough Talking Therapies, based in Ely Cambridgeshire.

If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting people with mental health or learning disability needs then we want to hear from you.

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) provides integrated community and mental health, learning disability and social care services of the highest standard due to our continued commitment to quality and service improvement. We aim to support people of all ages to achieve the very best they can for their health and wellbeing. To ensure that we achieve this goal we look to recruit candidates of a high calibre that share our passion for delivering excellent service user care, research and education.

### Main duties of the job

The post holder will be required to provide a comprehensive administrative service within the team,  organise clinics and associated appointments, maintain  electronic records and inputting and updating service user information.

As part of this role and if you meet the eligibility criteria there will be the opportunity to complete a Level 2, 3 or 4 Apprenticeship qualification. As part of the apprenticeship you will achieve a national recognised qualification and gain experience in administration in a health care setting.

An apprenticeship is a framework of qualifications made up of an NVQ, Technical Certificate and Functional Skills in Mathematics and English.  Undertaking an apprenticeship qualification is a great way to progress onto the next step on your career pathway.

### Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

- Organise associated appointments for clinics, using appropriate brought forward systems to manage work.
- Provide operational peer support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.
- Deal with staff and service user requests as and when required, and in accordance with Trust procedures.
- First point of contact.
- Managing team mailboxes and phone lines.
- Processing team referrals.
- Assessment  and treatment booking.
- Appointment cancellations

## Job Details

We require an Administrator to work within NHS Cambridgeshire & Peterborough Talking Therapies, based in Ely Cambridgeshire.

If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting people with mental health or learning disability needs then we want to hear from you.

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) provides integrated community and mental health, learning disability and social care services of the highest standard due to our continued commitment to quality and service improvement. We aim to support people of all ages to achieve the very best they can for their health and wellbeing. To ensure that we achieve this goal we look to recruit candidates of a high calibre that share our passion for delivering excellent service user care, research and education.

## Job Description

The post holder will be required to provide a comprehensive administrative service within the team, organise clinics and associated appointments, maintain electronic records and inputting and updating service user information.

As part of this role and if you meet the eligibility criteria there will be the opportunity to complete a Level 2, 3 or 4 Apprenticeship qualification. As part of the apprenticeship you will achieve a national recognised qualification and gain experience in administration in a health care setting.

An apprenticeship is a framework of qualifications made up of an NVQ, Technical Certificate and Functional Skills in Mathematics and English. Undertaking an apprenticeship qualification is a great way to progress onto the next step on your career pathway.

## Responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

Organise associated appointments for clinics, using appropriate brought forward systems to manage work.

Provide operational peer support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.

Deal with staff and service user requests as and when required, and in accordance with Trust procedures.

First point of contact.

Managing team mailboxes and phone lines.

Processing team referrals.

Assessment and treatment booking.

Appointment cancellations

## Person Specification

### Experience

**Essential**

- Experience of working in a busy and demanding office/customer facing environment.
- Experience of planning and organising own workload and of staff within own span of control.

**Desirable**

- Experience in using computer programmes including health care IT systems
- Previous experience of working in an NHS Office environment.

### Skills & Abilities

**Essential**

- Able to evidence Good IT skills (MS Office etc.).
- Ability to adopt an appropriate style and method of communication and deal effectively with people.
- Good organisational skills

### Knowledge & Understanding

**Essential**

- Clear understanding of confidentiality and the importance of maintaining confidentiality for patients.

### Eduaction & Qualifications

**Essential**

- Educated to GCE/GCSE standard.
- Good command of written English.

## Documents

- [cpft values (pdf, 114.7kb)](https://www.healthjobsuk.com/documents?edoc=1743)
- [cpft benefits (pdf, 74.4kb)](https://www.healthjobsuk.com/documents?edoc=2967)
- [administrator jdps (pdf, 336.6kb)](https://www.healthjobsuk.com/documents?vdoc=10256045)
- [cpft accommodation (pdf, 296.6kb)](https://www.healthjobsuk.com/documents?edoc=2805)
- [cpft mindful employers (pdf, 51.3kb)](https://www.healthjobsuk.com/documents?edoc=1744)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
