# Administrator

> NHS job listing from Job Clerk for Oxford Health NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administrator/5af9acef-4d70-4dc0-b9d1-9a67db3a5e9d
- **Markdown:** https://www.jobclerk.com/job/administrator/5af9acef-4d70-4dc0-b9d1-9a67db3a5e9d.md

## Summary

- **Status:** Live
- **Employer:** Oxford Health NHS Foundation Trust
- **Town:** Oxford
- **Region:** South East
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 pro-rata
- **Contract type:** Fixed term: 12 months (1 year from start date)
- **Employment type:** Part time - 19.5 hours per week (Monday, Tuesday, Wednesday)
- **Closing date:** 2026-07-23T23:59:00.000Z
- **Posted:** 2026-07-16T08:01:06.248Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Oxfordshire/Keynsham/Oxford_Health_NHS_Foundation_Trust/Administrator_Receptionist/Administrator_Receptionist-v8059733
- **Application URL:** https://apps.trac.jobs/job-advert/8059733?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.oxfordhealth.nhs.uk

## Job Content

### Job overview

Are you an experienced administrator seeking a role in mental health?

A part time vacancy has arisen for 19.5 hours per week (Fixed Term for 1 Year) to provide administration support to the teams within the Child & Adolescent Mental Health Service based at Temple House, Keynsham.

This important role involves typing letters and reports to referrers and clients, and keeping records up to date on the patient database. The post holder will work in our busy reception, including answering the phone, and have contact with service users, parent(s)/carer(s) and professionals.

### Main duties of the job

- To provide an efficient and effective comprehensive administrative support to the team/service.
- Provide a polite and efficient reception service to patients and visitors.
- To accurately type and distribute letters and other documents as required.
- Arrange and provide admin support for meetings including minute/note taking.
- To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way.
- To update patient records as required and ensure that the Trust’s databases are up to date and all clinical data is entered appropriately.
- Record and pay patient travel expenses when appropriate according to Trust policies.

### Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

## Person Specification

### Skills

**Essential**

- Good interpersonal skills, face to face and telephone manner
- Understanding of the need for confidentiality
- Able to work under limited supervision

**Desirable**

- Ability to produce good quality correspondence and reports

### Knowledge

**Essential**

- Excellent computer skills with good knowledge and experience of Microsoft Word, Outlook, Excel and MS Teams

**Desirable**

- Safeguarding knowledge of mental health issues
- Understanding of Data Protection/Information Governance

### Experience

**Essential**

- Experience of working in an office environment, including telephone contact with both clients and professionals
- Previous experience of working in a reception or client facing role

**Desirable**

- Experience of using healthcare patient record systems e.g. RiO
- Previous NHS experience
- Experience of working in healthcare administration or public sector administration

### Qualifications

**Essential**

- Educated to GCSE Level or equivalent, including English and Maths, Grade C or above

**Desirable**

- RSA in typing or similar, or previous experience of general administrative functions

### Personal Qualities

**Essential**

- Able to communicate effectively with different audiences, including patients, their relatives, professionals and colleagues
- Excellent telephone manner and professional approach
- Able to work effectively within a team environment
- Customer focused approach and willingness to be flexible

### Contractural Requirement

**Essential**

- Able to work flexibly across other teams, if required

**Desirable**

- Able to travel independently between sites, if required

## Documents

- [camhs administrator band 3 (pdf, 272.4kb)](https://www.healthjobsuk.com/documents?vdoc=10350054)
- [camhs administrator person spec band 3 (pdf, 272.4kb)](https://www.healthjobsuk.com/documents?vdoc=10350055)
- [guidance notes for candidates applying for a job at ohft (pdf, 424.6kb)](https://www.healthjobsuk.com/documents?ddoc=2228)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
