# Administrator > NHS job listing from Job Clerk for University Hospital Southampton NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administrator/324e6372-373d-4103-9248-6c46ed011c96 - **Markdown:** https://www.jobclerk.com/job/administrator/324e6372-373d-4103-9248-6c46ed011c96.md ## Summary - **Status:** Live - **Employer:** University Hospital Southampton NHS Foundation Trust - **Town:** Southampton - **Region:** South East - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 - £25,272 Per Annum, Pro Rata - **Contract type:** Most roles are permanent; however, a small number of fixed-term positions may arise subject to service requirements - **Employment type:** Full time, Part time, Flexible full-time and part-time hours available - **Closing date:** 2026-07-31T10:00:00.000Z - **Posted:** 2026-04-09T14:50:46.613Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Hampshire/Southampton/University_Hospital_Southampton_NHS_Foundation_Trust/Administration/Administration-v7916399 - **Application URL:** https://apps.trac.jobs/job-advert/7916399?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhs.nhs.uk ## Job Content ### Job overview University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Please see below for detailed job description of the role. ### Main duties of the job We are looking for both full time and part time experienced administrators to work in a variety of administrative roles across our Trust.  Our hospitals require many administrative staff; these colleagues are all vital to the smooth running of our services and have a significant impact on our patient’s experience. No matter where in the organisation you work our values of Patients First, Working Together and Always Improving will play an integral part in how you approach your tasks.  Although we share many features with other large university hospitals across the world, we believe we stand out because of our ambition to improve and our heartfelt compassion for the patients we look after. We can offer a huge range of career paths with in the administrative field.  Whatever role you are placed in we can offer fantastic training and development giving you the best possible opportunity to achieve the career you want. Secondment opportunities will be considered for internal applicants looking to gain experience within a different role or different area of the hospital. ### Detailed job description and main responsibilities If successful you would be placed in an administrative position suited to your skills.  This could be based at University Hospital Southampton, Princess Anne Hospital or Royal South Hants. These roles include but are not limited to: Outpatient Administrator Centre - The Outpatient Administrator Centre is at the hub of outpatient administration within the Trust. It is a busy, interesting and often diverse department where we provide support to the clinical outpatient services and excellent customer service to patients. Receptionist - You will be the face of the Trust and responsible meeting and greeting our patients and their relatives in a friendly and knowledgeable manner.  You may also be responsible for registering of patients on to the hospital computer systems and ensuring all patients personal matters / records are dealt with in a confidential manner. Ward Administrator – You will be working on a ward(s) providing administrative support such as managing patient notes, relieving clinical staff of general administrative duties, answering the phone and meeting and greeting patients and relatives Booking Administrator - the role will provide excellent customer service to patients, relatives/carers and to external agencies and you will build good working relationship with the Consultants, the rest of the administrative team and nursing staff. Emergency Care Administrator – within the Emergency Care Unit here at University Hospital Southampton.  The department is in operation 24/7 - 365 days and the role entails working days, evenings, weekends, nights and bank holidays all allocated on a pro rata basis. WHAT YOU’LL DO - To provide an excellent customer service to patients, relatives/carers and to external agencies - Ensure a consistent and effective administrative service is maintained at all times - Build relationships with stakeholders externally and internally WHAT WE’RE LOOKING FOR You will: - Have experience of working in a customer services environment - Have a friendly and approachable manner - Be polite, sympathetic and diplomatic and have a can do attitude - Provide excellent customer service to patients, relatives/carers and to external agencies, this will include communication that is face to face, over the telephone and through written correspondence - Provide comprehensive administration services and have high standards of accuracy and attention to detail - High standards of accuracy with attention to detail - Ability to communicate over the telephone and in person - Competent IT skills, including a working knowledge of Microsoft Office packages - The ability to work independently but also be a good team player The hospital offers a 24 hour service, however for these roles you could be scheduled onto shifts between the hours of 7am and 10pm Monday to Sunday so will require good flexibility around your working hours. If you are looking for part time employment, please note we would need you to work a minimum of 15 hours per week. There are roles across the Trust, including in care groups such as Women and Newborn, Neurosciences and more. Please indicate in your application if there is an area that you would be particularly interested in. ## Person Specification ### Trust Values **Essential** - Patients First - Working Together - Working Together ### Qualifications, Knowledge & Experience **Essential** - Good standard of education with literacy and numeracy skills to GCSE pass level 4-9 or equivalent standard - NVQ 2 diploma or equivalent experience - Experience of working in a customer led environment - Competent in the use of Microsoft Office packages - Evidence of computer literacy **Desirable** - Courses/further study attended to demonstrate evidence of personal development - Proficient in the use of hospital computerised patient systems - Call handling experience - Experience of working shifts ## Documents - [job description & person specification (pdf, 296.4kb)](https://www.healthjobsuk.com/documents?vdoc=10193612) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.