# Administrator

> NHS job listing from Job Clerk for Berkshire Healthcare NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administrator/3016b836-cf85-4212-a065-1d6cdd847fec
- **Markdown:** https://www.jobclerk.com/job/administrator/3016b836-cf85-4212-a065-1d6cdd847fec.md

## Summary

- **Status:** Live
- **Employer:** Berkshire Healthcare NHS Foundation Trust
- **Location:** London House (Head Office)
- **Workplace type:** onsite
- **Profession:** Administrator
- **Grade:** Band 4
- **Salary:** £29,812 - £32,715 per annum (incl of HCAS)
- **Contract type:** 12 months (Fixed term end date will be determined after pre-employment checks have been completed)
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-09-09T22:59:00.000Z
- **Posted:** 2026-09-02T14:02:58.771Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Berkshire/Bracknell/Berkshire_Healthcare_NHS_Foundation_Trust/Common_Point_Entry_Admin_Team/Common_Point_Entry_Admin_Team-v8268938
- **Application URL:** https://apps.trac.jobs/job-advert/8268938?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.berkshirehealthcare.nhs.uk

## Job Content

### Job overview

The Common Point of Entry/ Gateway is the front door to mental health services across Berkshire. It is a predominately telephone-based service offering specialist mental health assessment and signposting to Primary, Secondary, and tertiary based mental health services in Berkshire.

We are primarily based in Bracknell, however, do offer face to assessment and liaise with associated Primary, statutory, and Secondary care services throughout Berkshire.

We are innovative, stable and experienced team who offer high level of support with a good balance of home and office-based work. The Team is committed to offering a good work/life balance with opportunities for personal and professional development.

### Main duties of the job

The post holder will provide a high level of administrative support and maintain effective office processes and procedures in relation to routine and urgent referrals for the Common Point of Entry (CPE). The Role of CPE administrator is set within a busy open plan office along with the ability to work remotely.

The post holder will work under the direction and supervision of the Admin Manager and ensure good communication is maintained.

We are seeking a motivated and passionate individual who has the ability to work well within a team environment and be able to manage and prioritise workload, being able to work on their own initiative with minimal supervision, to meet deadlines and prevent delays for people accessing services to meet their health needs.

In return we offer structured supervision, access to training and development as part of your own personal development programme. This is a friendly and supportive team environment within an organisation that truly makes a difference for people with mental health conditions, their families and carers.

### Detailed job description and main responsibilities

The “must haves” for you to be considered for this role:

- Strong knowledge and understanding of the health and social care systems and operating frameworks.
- Previous knowledge and experience of working in similar environment, with service users who have complex mental health needs.
- Effective and competent interpersonal, influencing, communication, observation and reporting skills.
- Previous NHS experience in a similar role

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible

## Person Specification

### Previous Experience

**Essential**

- Previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties and supervising the work of others

### Additional Requirements

**Essential**

- Ability to work flexibly as required, with the ability to travel independently between locations to fulfil the requirements of the post

### Continuous Professional Development

**Essential**

- Knowledge of administration and/or office procedures and evidence of Continuing Professional Development (CPD)

### Education, qualifications or training

**Essential**

- NVQ4 or equivalent qualification/experience or equivalent knowledge and experience of using a variety of software programmes/packages

## Documents

- [working for us (pdf, 773.3kb)](https://www.healthjobsuk.com/documents?vdoc=10583772)
- [job description and person specification (pdf, 288.4kb)](https://www.healthjobsuk.com/documents?vdoc=10583769)
- [value based recruitment  behaviour framework (pdf, 453.8kb)](https://www.healthjobsuk.com/documents?vdoc=10583771)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
