# Administrator - Diabetes & Endocrinology > NHS job listing from Job Clerk for North Bristol NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administrator-diabetes-and-endocrinology/89fdaf86-e117-4e0f-a784-3900c6c55d12 - **Markdown:** https://www.jobclerk.com/job/administrator-diabetes-and-endocrinology/89fdaf86-e117-4e0f-a784-3900c6c55d12.md ## Summary - **Status:** Live - **Employer:** North Bristol NHS Trust - **Location:** Southmead Hospital - **Workplace type:** onsite - **Profession:** Administrator - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 pa pro rata - **Contract type:** Permanent - **Employment type:** Part time - 15 hours per week (Days to be worked are dependent on service needs) - **Closing date:** 2026-11-02T23:59:00.000Z - **Posted:** 2026-10-19T14:40:43.124Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Bristol/Bristol/Bristol_NHS_Foundation_Trust_BFT/Diabetes_Endocrinology/Diabetes_Endocrinology-v8378196 - **Application URL:** https://apps.trac.jobs/job-advert/8378196?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.nbt.nhs.uk ## Job Content ### Job overview The postholder will provide comprehensive administrative support to the Diabetes and Endocrinology Service, including the specialist Insulin Pump Service. Responsibilities include appointment booking, waiting list management, validation of patient pathways, processing clinical correspondence, coordinating pump-related clinics and education events, supporting patients using insulin pump technology, responding to enquiries, maintaining electronic patient records, and supporting clinicians to deliver high-quality patient care. The postholder will work closely with consultants, diabetes specialist nurses, pump educators, dietitians and administrative colleagues to ensure patients receive timely access to care and that Trust standards and performance targets are met. ### Main duties of the job - Outpatient appointment booking and scheduling. - Waiting list and RTT pathway management. - Processing referrals and clinic outcomes. - Administrative support for the Insulin Pump Service. - Production and management of patient correspondence. - Maintenance of electronic patient records. - Communication with patients, clinicians and external organisations. - Data quality, reporting and performance monitoring. - Supporting service improvement and operational delivery across the Diabetes and Endocrinology Service. ### Detailed job description and main responsibilities Develop and maintain knowledge of Trust patient administration systems, policies and procedures. Understand Referral to Treatment (RTT) standards and waiting list management processes. Apply knowledge of outpatient services, clinic scheduling and appointment management. Ensure work is carried out in accordance with Trust policies, national guidance and administrative procedures. Participate in mandatory training and service-specific development activities. Develop and maintain knowledge of insulin pump and diabetes technology pathways to support the administrative management of the service. Understand the administrative requirements associated with insulin pump initiation, follow-up and annual review appointments. Support administration of diabetes technology services including continuous glucose monitoring (CGM) and insulin pump clinics. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Experience **Essential** - Experience in typing or secretarial duties in an office environment - Experience of administrative and clerical practices and processes - Extensive working knowledge of Microsoft Word and Outlook - Must have used a computerised patient administration system or company database. Willingness to learn new IT skills and technology **Desirable** - Experience of having worked in the NHS, or other patient/customer focused environment - Knowledge of audio typing or digital dictation would be an advantage - Experience of working with Excel spreadsheets ### Knowledge/Skills/Abilities **Essential** - Competence in preparing and sorting documentation and data, checking layout and content of correspondence for self and clinicians - Exceptional typing skills, able to process large amounts quickly and accurately - Must be able to demonstrate organisation and prioritisation skills - Demonstrate working to tight deadlines/under pressure - Able to work independently in own role, showing initiative but understanding when to seek appropriate guidance ### Education and qualifications **Essential** - Minimum three GCSE/ O’ Level qualifications, to include English Language and Mathematics - NVQ Level 3 or equivalent experience **Desirable** - RSA or equivalent typing qualification or demonstrated extensive experience and skill - Knowledge of medical terminology ## Documents - [dbs charges information (pdf, 71.0kb)](https://www.healthjobsuk.com/documents?edoc=3004) - [dbs charges information (png, 132.1kb)](https://www.healthjobsuk.com/documents?ddoc=2398) - [band 3 administrator job description and person spec (pdf, 840.5kb)](https://www.healthjobsuk.com/documents?vdoc=10706731) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.