# Administrator- Central Integrated Transfer Of Care Hub (iToCH)

> NHS job listing from Job Clerk for Cornwall Partnership NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administrator-central-integrated-transfer-of-care-hub-itoch/2a983306-8fa2-44ba-94f1-fb9a51b19a6a
- **Markdown:** https://www.jobclerk.com/job/administrator-central-integrated-transfer-of-care-hub-itoch/2a983306-8fa2-44ba-94f1-fb9a51b19a6a.md

## Summary

- **Status:** Live
- **Employer:** Cornwall Partnership NHS Foundation Trust
- **Town:** Bodmin
- **Region:** South West
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 Per Annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (Covering a 7 x day a week service)
- **Closing date:** 2026-07-29T23:59:00.000Z
- **Posted:** 2026-07-14T14:21:20.764Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cornwall/Falmouth/Cornwall_Partnership_NHS_Foundation_Trust/Administrative/Administrative-v8120804
- **Application URL:** https://apps.trac.jobs/job-advert/8120804?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.cornwallft.nhs.uk

## Job Content

### Job overview

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

- Cornwall Foundation Trust
- Royal Cornwall Hospitals NHS Trust
- Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

We have a very  rare opportunity to join our Central Integrated Transfer of care Hub (iToCH) as one of our administrators to support the hub with processing all the referrals coming into the Central community services.

The Administrator will be responsible for reviewing key blockages to patient flow, highlighting key issues to Team Managers maintaining accurate and timely feedback to referrers, liaising with multi-agencies for the co-ordination of patient flow. You must possess excellent communication and people skills; have the ability to work under pressure, whilst being a committed member of our local point of access team.

This is a full  time  position  covering the hours of 8am to 4pm 7 days/week, including bank holiday along with  the other administrator within the team.

### Main duties of the job

The role of the Admin Support Worker is to work with prioritisers who are Nurses, Social Workers, Therapists and other members of staff employed within the multi-professional team, processing and managing the flow of patient referrals through the Transfer of care hub and local point of access.

The Admin Support Worker will monitor the referrals on the single electronic referral system on a continual basis, triaging in partnership with the multi professional team.

The Admin Support Worker will be responsible for reviewing key blockages to patient flow, highlighting key issues to Team Managers maintaining accurate and timely feedback to referrers, liaising with multi-agencies for the co-ordination of patient flow.

### Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

## Person Specification

### Qualifications

**Essential**

- NVQ 3 Administration or equivalent
- Experience of working within a community setting
- Good standard of education including GCSE English & Maths or equivalent

### Skills and Aptitude

**Essential**

- Ability to prioritise own workload and work unsupervised with accuracy and attention to detail.
- Previous experience in a healthcare office environment
- Computer literate with a excellent working knowledge of Microsoft Office, Excel and Powerpoint

## Documents

- [autism support (pdf, 38.0kb)](https://www.healthjobsuk.com/documents?edoc=977)
- [dyslexia support (pdf, 76.8kb)](https://www.healthjobsuk.com/documents?edoc=1833)
- [job description (pdf, 488.6kb)](https://www.healthjobsuk.com/documents?vdoc=10416969)
- [parental entitlement (pdf, 300.0kb)](https://www.healthjobsuk.com/documents?edoc=1834)
- [functional requirements (pdf, 205.3kb)](https://www.healthjobsuk.com/documents?vdoc=10416970)
- [recruitment complaints policy (pdf, 113.4kb)](https://www.healthjobsuk.com/documents?edoc=976)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
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