# Administrator (Back Office)

> NHS job listing from Job Clerk for Chesterfield Royal Hospital NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administrator-back-office/0bee2003-127d-4224-8eb1-ca6b6f5339dd
- **Markdown:** https://www.jobclerk.com/job/administrator-back-office/0bee2003-127d-4224-8eb1-ca6b6f5339dd.md

## Summary

- **Status:** Archived / closed
- **Employer:** Chesterfield Royal Hospital NHS Foundation Trust
- **Location:** Chesterfield Royal Hospital
- **Workplace type:** onsite
- **Profession:** Administrator
- **Salary:** £24,853 pro rata
- **Contract type:** Permanent: Part Time
- **Employment type:** Part time - 20 hours per week (Various)
- **Closing date:** 2026-09-24T22:59:00.000Z
- **Posted:** 2026-09-10T09:31:07.799Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Derbyshire/Chesterfield/Chesterfield_Royal_Hospital_NHS_Foundation_Trust/Back_Office_Business_Team/Back_Office_Business_Team-v8258868
- **Employer website:** https://www.chesterfieldroyal.nhs.uk

## Job Content

### Job overview

We’re looking for someone with excellent administration skills to join our busy back office functions team at Royal Primary Care based at our Grangewood site in Chesterfield. The role involves working within the Recalls and Finance Teams.

- 20 hours per week - Part-Time permanent position

### Main duties of the job

- Monthly claims to ensure maximum income
- Maintain the QOF registers (Quality Outcome Framework)
- Call patients as part of the recalls systems and process.
- Update and/or undertake searches as appropriate with the recalls/data process and collation of data.
- Process invoices as appropriate and in accordance with the process.
- Ensure spreadsheets are maintained and up to date.
- Ability to produce reports on Excel and IT systems.
- Undertake system searches to facilitate recall process.
- Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team.

### Detailed job description and main responsibilities

To work within the Back Office Business Services Team on various functions to ensure the smooth running of the organisation.

Must be able to work on their own as well as part of a team

Self-motivated

Prioritise own workload

Able to work under pressure

Work to deadlines and targets

Analytical skills

Must have a keen eye for detail, inputting data accurately

Quick Leaner

The successful candidate should have great I.T. skills and knowledge of Excel, Word, MS Teams, and Outlook.

Other essential skill/qualifications are GCSE/ Functional Skills in English & Maths Level C/ Grade 4, ability to follow instructions, a desire for service improvement, having a pro-active approach in learning, attention to detail, problem solver and produce quality work.

Desirable skills/ qualifications are Medical Terminology, NVQ or equivalent in Business Administration, knowledge of an NHS environment, knowledge of working with SystmOne (or equivalent). Previous read coding advantageous

## Person Specification

### Experience

**Essential**

- Working with the public
- Understanding of back office functions

**Desirable**

- Telephone call handling Experience
- Understanding of patient confidentiality and iGDPR

### Skills and Knowledge

**Essential**

- Good Team working skills
- Effective time management skills
- Ability to work independently following verbal or written instructions
- Clear communication skills
- Able to work independently or part of a team
- Understanding of the referral process for patients from primary to secondary care
- Understanding of Subject Access Requests and other types of requests from patients and or outside agencies

**Desirable**

- Knowledge of searches within SystmOne
- Knowledge of appointment process
- Use of SMS system
- Use of admin email
- Understanding of the issues around safeguarding

### Qualifications and Training

**Essential**

- GCSE in Maths & English grade C or above
- ECDL or equivalent

**Desirable**

- NVQ or equivalent Customer Care
- Formal training in a public-facing environment
- Knowledge of GP computer systems, preferably Systmone

## Documents

- [applicant guidance (pdf, 231.5kb)](https://www.healthjobsuk.com/documents?edoc=2457)
- [our full people plan (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2756)
- [together as one - our strategy (pdf, 737.7kb)](https://www.healthjobsuk.com/documents?edoc=2377)
- [welcome to our proud to care team (pdf, 618.6kb)](https://www.healthjobsuk.com/documents?edoc=2453)
- [together as one - proud to care values (pdf, 547.6kb)](https://www.healthjobsuk.com/documents?edoc=2378)
- [job description and person specification (pdf, 448.6kb)](https://www.healthjobsuk.com/documents?vdoc=10572324)
- [wellbeing at chesterfield royal hospital (pdf, 656.5kb)](https://www.healthjobsuk.com/documents?edoc=2456)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.