# Administrator Assistant/Receptionist > NHS job listing from Job Clerk for Kent and Medway NHS and Social Care Partnership Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administrator-assistantreceptionist/fcb376d2-ab5f-4c0a-be80-f1e68e22f006 - **Markdown:** https://www.jobclerk.com/job/administrator-assistantreceptionist/fcb376d2-ab5f-4c0a-be80-f1e68e22f006.md ## Summary - **Status:** Live - **Employer:** Kent and Medway NHS and Social Care Partnership Trust - **Town:** Maidstone - **Region:** South East - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 per annum (inclusive of high-cost area supplement) - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (37.5 hours per week) - **Closing date:** 2026-07-21T23:59:00.000Z - **Posted:** 2026-07-07T16:51:25.995Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Kent/Gillingham/Kent_Medway_Mental_Health_NHS_Trust/Community_Mental_Health/Community_Mental_Health-v8095055 - **Application URL:** https://apps.trac.jobs/job-advert/8095055?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.kmpt.nhs.uk ## Job Content ### Job overview Are you a people person with great organizational skills? We have an exciting opportunity for an Admin Assistant / Receptionist to join our friendly and dedicated Community Mental Health Team at Britton House, Gillingham. As the first point of contact for our service, you will play a truly integral role in our day-to-day operations. You’ll be the welcoming face at our reception desk and the helpful voice on our switchboard, ensuring our patients and visitors feel supported from the moment they reach out. Alongside managing the front-of-house, you will provide vital administrative support to our multidisciplinary team of Psychiatry, Psychology, and Nursing professionals. ### What You’ll Be Doing: - Welcoming Visitors: Providing a warm, professional, and compassionate customer service experience at our front reception. - Managing Communications: Handling incoming calls via the switchboard with care and efficiency. - Supporting the Team: Keeping things running smoothly behind the scenes by providing essential admin support to our clinical staff. - Making a Difference: Acting as a key pillar of support for both our staff and the individuals accessing our mental health services ### Main duties of the job This varied role will include: - Meeting and greeting all visitors including, staff, patients, family/carers and external colleagues, including undertaking appropriate security checks, i.e. ID - Scanning and uploading documentation to clinical records. - Typing letters - Minuting meetings - if needed training will be provided - Using the patient record system RiO (training provided) - General office duties, such as answering the telephone, dealing with queries, signposting, photocopying, laminating etc - Adhoc tasks as required. - Dealing with clients empathetically. - Ordering of stationery and other items as required via SBS (training provided). It is important that the successful applicant exhibits empathy and compassion, has a professional and flexible attitude, likes being part of a team, has good communication and interpersonal skills, is able to prioritise workloads. ### Detailed job description and main responsibilities Ideally educated to GCSE standard, with A to C in Maths and English (or equivalent) you will also have knowledge of MS Office applications i.e. Word, Outlook, Excel and PowerPoint. Previous administrative experience,  excellent typing skills and telephone manner. Please refer to the attached job description for the full details on the responsibilities and person specification ## Person Specification ### Experience **Essential** - Transferable customer care and reception skills - Admin Experience **Desirable** - Admin experience/NHS experience. ### Knowledge and Skills **Essential** - Experience of using Microsoft Office - Excellent customer service skills - Excellent typing skills **Desirable** - Experience of working in a busy reception environment. - Minute Taking ### Training, Qualifications and Registration **Essential** - Maths and English GCSE C Grade or grade 4 or equivalent - NVQ Level 2/RSA 2 or equivalent ## Documents - [staff benefits (pdf, 623.4kb)](https://www.healthjobsuk.com/documents?ddoc=2394) - [trust name change (pdf, 813.6kb)](https://www.healthjobsuk.com/documents?edoc=2991) - [job description & person specification (pdf, 232.4kb)](https://www.healthjobsuk.com/documents?vdoc=10388642) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.