# Administrative Support Officer > NHS job listing from Job Clerk for Cheshire and Wirral Partnership NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administrative-support-officer/c9d4683c-635d-4d13-8a62-3f51f3f50e3d - **Markdown:** https://www.jobclerk.com/job/administrative-support-officer/c9d4683c-635d-4d13-8a62-3f51f3f50e3d.md ## Summary - **Status:** Live - **Employer:** Cheshire and Wirral Partnership NHS Foundation Trust - **Location:** The Countess of Chester Health Park - **Workplace type:** onsite - **Profession:** Administrative and IT - **Salary:** £25272.00 - **Contract type:** Permanent: Part time 21 hours per week - **Employment type:** Part time - 21 hours per week (Shifts are from 16.30 onwards. The service runs 7 days a week including bank holidays.) - **Closing date:** 2026-08-25T22:59:00.000Z - **Posted:** 2026-08-18T09:58:08.525Z - **Source information URL:** https://www.healthjobsuk.com/job/-v8139114 - **Application URL:** https://apps.trac.jobs/job-advert/8139114?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.cwp.nhs.uk ## Job Content ### Job overview CWP are excited to offer the opportunity to work as an Administrative Support Officer to join our Out of Hours Response Hub, which is based on the Countess of Chester Health Park. This is a permanent post and is 21 hours per week in total. Hours can be discussed at interview. We are a hardworking but happy professional team providing care and support to patients across the Western Cheshire footprint. The Trust currently supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will apply a pay supplement if the national A4C hourly rate falls below this. ### Main duties of the job Working as part of the team you will undertake a range of clerical tasks, including processing of referrals, scanning/photocopying and uploading documents to electronic records, answering telephone calls and forwarding/redirecting calls, arranging meetings and taking meeting notes). Within this role you will have contact with patients, carers, families, and other health professionals. The successful candidate will have excellent communication and organisational skills, a flexible ‘can do’ approach, and a professional, friendly and welcoming manner. - To undertake a full range of administrative/reception responsibilities. - Good communication skills are essential as the post holder will need to liaise directly with patients, carers, families and other professionals. - A working knowledge of general office procedures and Microsoft packages is required, but full training will be provided on CWP systems. Please download a copy of the job description for full details. ### Detailed job description and main responsibilities Please download a copy of the job description (see ‘documents to download’ section below) for full details of the main responsibilities for this role. At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values. CWP recruits people that can demonstrate the Trust’s Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trust’s Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust’s Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’ Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. We hope to welcome you to Team CWP very soon! ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Experience **Essential** - Typing experience **Desirable** - Experience of dealing with the public on the telephone and face to face ### Trust Values **Essential** - Demonstrate alignment with Trust Values (6 C’s: Commitment, Communication, Care, Courage, Compassion, Competency) ### Qualifications **Essential** - NVQ Level 2 Business and Administration or equivalent/or relevant administration experience **Desirable** - NVQ Level 2 Customer Care ### Knowledge and Expertise **Essential** - Knowledge and use of Microsoft Office - Knowledge and understanding Data Protection Act **Desirable** - General office duties e.g. filing, photocopying, faxing ## Documents - [oh risk form (pdf, 632.5kb)](https://www.healthjobsuk.com/documents?vdoc=10437549) - [trust profile (pdf, 521.4kb)](https://www.healthjobsuk.com/documents?edoc=2737) - [privacy notice (pdf, 177.4kb)](https://www.healthjobsuk.com/documents?edoc=1515) - [job description (pdf, 302.6kb)](https://www.healthjobsuk.com/documents?vdoc=10437548) - [application guide (pdf, 28.3mb)](https://www.healthjobsuk.com/documents?edoc=2738) - [dbs update service applicant guide (pdf, 228.4kb)](https://www.healthjobsuk.com/documents?edoc=623) - [recruitment of ex-offenders policy (pdf, 167.7kb)](https://www.healthjobsuk.com/documents?edoc=618) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.