# Administrative Support Officer

> NHS job listing from Job Clerk for Cwm Taf Morgannwg University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administrative-support-officer/76521664-68c1-4ef5-a6e1-1be9a96e99ee
- **Markdown:** https://www.jobclerk.com/job/administrative-support-officer/76521664-68c1-4ef5-a6e1-1be9a96e99ee.md

## Summary

- **Status:** Live
- **Employer:** Cwm Taf Morgannwg University Health Board
- **Location:** Ynysmeurig House
- **Workplace type:** onsite
- **Profession:** Administrator
- **Grade:** Band 3
- **Salary:** £26,813 - £27,890 per annum
- **Contract type:** Permanent
- **Employment type:** Full time, Job share, 37.5 hours per week (part time or job share options available)
- **Closing date:** 2026-11-01T23:59:00.000Z
- **Posted:** 2026-10-15T09:00:35.467Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Merthyr_Tydfil/Llantrisant/Cwm_Taf_Morgannwg_University_Health_Board/Diabetes/Diabetes-v7929208
- **Application URL:** https://apps.trac.jobs/job-advert/7929208?ShowJobAdvert=&feedid=9002
- **Employer website:** https://ctmuhb.nhs.wales

## Job Content

### Job overview

The Specialty Medicine Directorate are looking to appoint an enthusiastic and suitably qualified Administrative Support Officer.

To contribute to the provision of administration duties by providing a professional, confidential and comprehensive administrative support to the Diabetes Team.

The role requires the undertaking of a range of administrative and clerical duties including keyboard skills, using a variety of IT applications, data input, answering the telephone and managing calls, maintenance of records systems, dealing with incoming correspondence and arranging client appointments.

The job entails contact with patients, their relatives and other professionals who phone into the team.

The post holder is expected to work flexibly in order to support the service and will be required to carry out reception duties.

### Main duties of the job

You will be able to find a full Job description and Person Specification attached within the supporting documents.

This post is advertised as Welsh Essential. Candidates need to demonstrate Welsh Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. This doesn’t mean ‘fluency’. Level 3 means being able to communicate in Welsh during everyday customer service activities, such as greeting customers, answering calls, responding to routine enquiries, providing information, arranging appointments and taking messages. These skills are essential to enable the post holder to deliver services through the medium of Welsh when required. Have a look at our ‘Croeso Candidate’ booklet below for more information. If you have these Welsh language skills, please apply!

### Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

### Applicant requirements

Welsh language skills are essential

## Person Specification

### Skills

**Essential**

- Excellent communication and interpersonal skills. Computer literate e.g. Office software packages. Able to determine and manage priorities. Excellent customer care skills. Good IT skills. Clerical Skills.
- Welsh language speaking/listening at Level 3 or above

### Knowledge

**Essential**

- NVQ Level 3 or equivalent experience, skills and knowledge. Hold RSA/OCR Level 3 or possess equivalent experience/skills. Knowledge of hospital IT/Patient management systems i.e. WPAS Myrddin

**Desirable**

- Good knowledge of medical terminology European Computer Driving Licence (ECDL)

### Experience

**Essential**

- Previous experience of working in a healthcare setting. Ability to use Microsoft Office applications. Working within clinical services in a busy office/clinical environment. Experience of working and using own initiative and as part of a team. Experience of dealing with the general public. Experience of databases.

**Desirable**

- Previous Medical Secretary experience

## Documents

- [jdps - english (pdf, 424.6kb)](https://www.healthjobsuk.com/documents?vdoc=10207636)
- [sdmp - cymraeg (pdf, 416.6kb)](https://www.healthjobsuk.com/documents?vdoc=10207637)
- [oh form - ig ffurflen (pdf, 216.7kb)](https://www.healthjobsuk.com/documents?vdoc=10207976)
- [welsh language guidance (pdf, 300.8kb)](https://www.healthjobsuk.com/documents?edoc=2974)
- [guidance notes for applicants (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2845)
- [ctmuhb staff benefits guide 2026 (pdf, 1.5mb)](https://www.healthjobsuk.com/documents?edoc=3057)
- [ctmuhb staff benefits guide 2026 (pdf, 529.1kb)](https://www.healthjobsuk.com/documents?edoc=3058)
- [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1634)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.