# Administrative Officer

> NHS job listing from Job Clerk for The Newcastle upon Tyne Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administrative-officer/04b5c14b-3a45-4af6-9f6b-97398289bb06
- **Markdown:** https://www.jobclerk.com/job/administrative-officer/04b5c14b-3a45-4af6-9f6b-97398289bb06.md

## Summary

- **Status:** Archived / closed
- **Employer:** The Newcastle upon Tyne Hospitals NHS Foundation Trust
- **Location:** Royal Victoria Infirmary
- **Workplace type:** onsite
- **Profession:** Administrator
- **Grade:** Band 2
- **Salary:** £25,272 pro rata
- **Contract type:** Permanent
- **Employment type:** Part time - 15 hours per week (Thursday & Friday)
- **Closing date:** 2026-10-04T22:59:00.000Z
- **Posted:** 2026-09-28T00:07:16.693Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Tyne_Wear/Royal_Victoria_Infirmary/The_Newcastle_upon_Tyne_Hospitals_NHS_Foundation_Trust/Social_Work_RVI/Social_Work_RVI-v8304860
- **Employer website:** https://www.newcastle-hospitals.org.uk

## Job Content

### Job overview

To provide an effective and efficient administrative service across the organisation ensuring that a high quality of customer care is delivered. To continue to develop and maintain competencies in all areas of work.

- Interview Date: 12 October 2026.
- 15 Hours/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

NO AGENCIES PLEASE

### Main duties of the job

Provide an efficient and friendly reception service to patients and visitors, either in person or by telephone ensuring a high quality of customer care is delivered at all times.

Provide an efficient and effective service to all service users.

Provide advice and guidance to other members of staff in relation to processes .

### Detailed job description and main responsibilities

Departments are located in multiple sites across the Trust also incorporating the outlying resource centres and staff are required to work across all locations.

Job Purpose

- To provide an effective and efficient administrative service across theorganisation ensuring that a high quality of customer care is delivered
- To continue to develop and maintain competencies in all areas of work .

Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process.

## Person Specification

### Skills & Abilities

**Essential**

- Good literacy and numeracy skills
- Ability to communicate with members of the public, all staff and health care providers
- Ability to work effectively as part of the multi-disciplinary team
- IT skills in windows based applications

### Knowledge & Experience

**Desirable**

- Previous reception/clerical experience
- Previous customer care experience

### Qualifications & Education

**Essential**

- NVQ Level 2 in appropriate subject (or on pathway) or equivalent qualification / experience

## Documents

- [jd & ps (pdf, 172.4kb)](https://www.healthjobsuk.com/documents?vdoc=10624579)
- [newcastle staff benefits (pdf, 274.4kb)](https://www.healthjobsuk.com/documents?edoc=2721)
- [behaviour and civility charter (pdf, 93.8kb)](https://www.healthjobsuk.com/documents?edoc=2922)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.