# Administrative Manager

> NHS job listing from Job Clerk for Northumbria Healthcare NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administrative-manager/17b1d74e-a7c0-46e7-b12e-6a5343c1ec85
- **Markdown:** https://www.jobclerk.com/job/administrative-manager/17b1d74e-a7c0-46e7-b12e-6a5343c1ec85.md

## Summary

- **Status:** Live
- **Employer:** Northumbria Healthcare NHS Foundation Trust
- **Town:** North Shields
- **Region:** North East and Yorkshire
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 5
- **Salary:** £28,392 - £39,043 pro rata per annum
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, Flexible working, 37.5 hours per week
- **Closing date:** 2026-08-11T23:59:00.000Z
- **Posted:** 2026-07-28T11:20:36.781Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Tyne_Wear/Seaton_Delaval/Northumbria_Healthcare_NHCT_Northumbria_Healthcare_NHS_Foundation_Trust/Administrative_Manager/Administrative_Manager-v8151804
- **Application URL:** https://apps.trac.jobs/job-advert/8151804?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.northumbria.nhs.uk

## Job Content

### Job overview

We are seeking an organised, proactive, and highly motivated Band 5 Administrative Manager to support the operational and administrative delivery of our Community Response Services. This is a varied and rewarding role supporting multidisciplinary teams across:

- Hospital Occupational Therapy (OT)
- Discharge Nursing Services
- Single Point of Access (SPA)
- Community Nurse Practitioners
- Community Therapy

The successful candidate will play a key role in ensuring efficient service coordination, effective administration systems, and high-quality support to clinical and operational teams. You will help drive service performance, manage administrative processes, and contribute to improving patient flow and community-based care.

### Main duties of the job

- Provide day-to-day management and supervision of administrative staff across Community Response Services (CRS).
- Coordinate and oversee administrative processes to support safe and effective patient care pathways.
- Support operational service delivery across CRS.
- Monitor staffing rotas, annual leave, sickness absence, and workforce administration.
- Ensure accurate data entry, reporting, and maintenance of patient records and service activity.
- Produce performance reports, audits, and service information for managers and senior leadership teams.
- Act as a key point of contact for internal and external stakeholders, including acute hospitals, community teams, and partner agencies.
- Support service improvement initiatives and contribute to achieving key performance indicators (KPIs).
- Maintain confidentiality and compliance with NHS policies, information governance, and data protection requirements.
- Assist with meeting coordination, minute taking, and action tracking where required.
- Support recruitment, onboarding, induction, and training processes for administrative staff.

### Detailed job description and main responsibilities

- Manage and coordinate administrative services across Community Response teams, including Hospital OT, Discharge Nursing, Single Point of Access (SPA), and Nurse Practitioners.
- Supervise and support administrative staff, ensuring effective day-to-day service delivery.
- Oversee patient administration processes, data management, reporting, and record keeping.
- Support operational performance, staffing coordination, and service improvement initiatives.
- Act as a key liaison between clinical teams, hospitals, community services, and external partners.
- Ensure compliance with NHS policies, information governance, and confidentiality standards.
- Provide high-quality administrative and organisational support to managers and multidisciplinary teams

## Person Specification

### Qualifications

**Essential**

- Knowledge of administrative procedures, range of computerised software, own directorate specialised terminology, managerial knowledge, project monitoring, acquired through degree or equivalent level of knowledge and / or experience

### Experience and Knowledge

**Essential**

- Previous experience of staff supervision
- Previous administrative systems experience.
- Operating a PC using WP packages.
- Computer data input, using spreadsheets.
- General office duties.

**Desirable**

- Experience of financial systems and providing budgetary information.
- Experience of staff recruitment, selection, training and staff development.

## Documents

- [trust compact (pdf, 515.6kb)](https://www.healthjobsuk.com/documents?edoc=3037)
- [guidance for applicants (pdf, 1.4mb)](https://www.healthjobsuk.com/documents?edoc=2867)
- [northumbria privacy policy (pdf, 520.6kb)](https://www.healthjobsuk.com/documents?edoc=1899)
- [adm8437-administrative manager (pdf, 296.4kb)](https://www.healthjobsuk.com/documents?vdoc=10487536)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.