# Administrative Co-ordinator - Physiological Sciences > NHS job listing from Job Clerk for George Eliot Hospital NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administrative-co-ordinator-physiological-sciences/546270dc-c1b8-4b60-815f-b4c0a58a63c4 - **Markdown:** https://www.jobclerk.com/job/administrative-co-ordinator-physiological-sciences/546270dc-c1b8-4b60-815f-b4c0a58a63c4.md ## Summary - **Status:** Live - **Employer:** George Eliot Hospital NHS Trust - **Town:** Nuneaton - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** Permanent: 12 Hours - **Employment type:** Part time - 12 hours per week (TBC) - **Closing date:** 2026-08-07T23:59:00.000Z - **Posted:** 2026-07-22T09:00:33.232Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Warwickshire/Nuneaton/George_Eliot_Hospital_NHS_Trust/Medicine/Medicine-v8173599 - **Application URL:** https://apps.trac.jobs/job-advert/8173599?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.geh.nhs.uk ## Job Content ### Job overview **PLEASE NOTE: This role is not eligible for visa sponsorship** Administrative Co-ordinator - Physiological Sciences 12 hours per week Permanent Salary: £25,760 - £27,476 per annum pro rata Closing date: Friday 7th August 2026 Interview Date: Friday 21st August 2026 (TBC) *This post may close early due to high numbers of applications, so you are advised to apply promptly.* All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas. A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. We welcome applications from the Armed Forces Community – get in touch to find out more #JoinTeamEliot ### Main duties of the job - To provide an efficient and professional administration service to the Physiological Sciences Service. - To ensure that all patient appointments and referrals are managed in a timely manner. With particular responsibility for meeting national targets especially linked to cancer waits - To communicate over the telephone and personally with patients, clients, friends and relatives relaying accurate and applicable information, as required. - To communicate with internal and external professional bodies by phone, letter, fax and email ensuring data protection policies are adhered to at all times. - To manage the day-to-day duties of the Band 2 admin and clerical staff. ### Detailed job description and main responsibilities - Take responsibility for dealing with referrals on receipt of referrals both internal and external. - To take lead responsibility of updating the Lorenzo computer program with all relevant and applicable information. On the day of clinics welcome patients to department, arrive & depart patients on Lorenzo and arrange follow-up appointments, as required. - To input and manage referrals from both GP surgeries and other trusts. - To input and manage Access Plans for all tests carried out in the Cardio Respiratory Unit. - Take lead responsibility for the administration duties required to facilitate the running of the Physiological Sciences Service for both inpatient and outpatient referrals. - Take responsibility for managing database of patients including referral dates and appointment dates. - To be responsible for updating of database and audit of accuracy. - To ensure that all patient notes are booked out to correct destination by placing details on the I-records system. - To book clinic appointments for all diagnostic tests. - To manage the E-Referral booking system. - Write to patient’s General Practitioner, Consultant as required. - To ensure that, if required, transport is ordered for patients as and when required. - To answer telephone ensuring that information is correctly handled and disseminated for all situations. - To photocopy information for Clinical Team as and when required. - To be responsible for the general tidiness of the workplace and equipment therein. - Prepare any correspondence as and when required and forward appropriately as per hospital information governance policies. - To ensure data protection policies are adhered to at all times. For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached. ## Person Specification ### Other **Essential** - Flexible to the needs of the Service. - Ensure high levels of confidentiality and communication are maintained - Frequent and long period spent sitting at a desk using a keyboard - A commitment to Equal Opportunities ### Personal Qualities **Essential** - Excellent organisational skills. - Good presentation skills - Strong leadership skills - Able to supervise staff in the absence of the Admin Team Lead - Sound decision making skills - Excellent level of verbal and written communication - Able to demonstrate good persuasion and influencing skills - Able to use judgement and initiative to provide information and support - Able to apply tact and sensitivity to establish trust and confidence - Empathetic approach to managing and resolving enquiries - Able to manage difficult and distressing situations effectively - Able to analyse problems and initiate appropriate solutions effectively ### Skills and Abilities **Essential** - Working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel. - Excellent understanding of general office working procedures - Able to work using own initiative. - Able to work as part of a team - Able to collaborate with others - Able to autonomously prioritise and plan workload to meet deadlines, often in a pressurised environment and be able recognise when to escalate to appropriate manager - Excellent attention to detail and accuracy - Positive and flexible approach to work - Understands limits of own responsibilities **Desirable** - Awareness of current issues within the NHS ### Experience and Knowledge **Essential** - Working in a senior administrative role or suitable experience at a band 2 level to able progression - Experience in a customer facing role - Decision making and resolving complex work related issues. ### Qualification and Professional Training **Essential** - ECDL or RSA Level 2 Typing Skills or equivalent - Key Skills level 2 in Literacy or equivalent - NVQ Level 3 or equivalent experience ## Documents - [functional requirements (pdf, 620.0kb)](https://www.healthjobsuk.com/documents?ddoc=1934) - [administrative co-ordinator - jd (pdf, 424.6kb)](https://www.healthjobsuk.com/documents?vdoc=10476080) - [administrative co-ordinator - ps (pdf, 368.6kb)](https://www.healthjobsuk.com/documents?vdoc=10476081) - [administrative co-ordinator - frf (pdf, 188.5kb)](https://www.healthjobsuk.com/documents?vdoc=10476082) - [ge hospital staff campaign interactive (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?edoc=2212) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.