# Administrative Co-ordinator - Physiological Sciences > NHS job listing from Job Clerk for George Eliot Hospital NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administrative-co-ordinator-physiological-sciences/3d9d6ae3-33be-42d1-a9c2-c1eb19d7f395 - **Markdown:** https://www.jobclerk.com/job/administrative-co-ordinator-physiological-sciences/3d9d6ae3-33be-42d1-a9c2-c1eb19d7f395.md ## Summary - **Status:** Live - **Employer:** George Eliot Hospital NHS Trust - **Town:** Nuneaton - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** Permanent: 12 Hours - **Employment type:** Part time - 12 hours per week (TBC) - **Closing date:** 2026-06-18T08:00:00.000Z - **Posted:** 2026-06-04T13:52:44.886Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Warwickshire/Nuneaton/George_Eliot_Hospital_NHS_Trust/Medicine/Medicine-v7916703 - **Application URL:** https://apps.trac.jobs/job-advert/7916703?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.geh.nhs.uk ## Job Content ### Job overview Administrative Co-ordinator - Physiological Sciences 12 hours per week Permanent Salary: £25,760 - £27,476 per annum Closing date: Thursday 18th June 2026 Interview Date: Wednesday 8th July 2026 (TBC) *This post may close early due to high numbers of applications, so you are advised to apply promptly.* All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas. A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. We welcome applications from the Armed Forces Community – get in touch to find out more #JoinTeamEliot **PLEASE NOTE: This role is not eligible for sponsorship** ### Main duties of the job - To provide an efficient and professional administration service to the Physiological Sciences Service. - To ensure that all patient appointments and referrals are managed in a timely manner. With particular responsibility for meeting national targets especially linked to cancer waits - To communicate over the telephone and personally with patients, clients, friends and relatives relaying accurate and applicable information, as required. - To communicate with internal and external professional bodies by phone, letter, fax and email ensuring data protection policies are adhered to at all times. - To manage the day-to-day duties of the Band 2 admin and clerical staff. ### Detailed job description and main responsibilities - Take responsibility for dealing with referrals on receipt of referrals both internal and external. - To take lead responsibility of updating the Lorenzo computer program with all relevant and applicable information. On the day of clinics welcome patients to department, arrive & depart patients on Lorenzo and arrange follow-up appointments, as required. - To input and manage referrals from both GP surgeries and other trusts. - To input and manage Access Plans for all tests carried out in the Cardio Respiratory Unit. - Take lead responsibility for the administration duties required to facilitate the running of the Physiological Sciences Service for both inpatient and outpatient referrals. - Take responsibility for managing database of patients including referral dates and appointment dates. - To be responsible for updating of database and audit of accuracy. - To ensure that all patient notes are booked out to correct destination by placing details on the I-records system. - To book clinic appointments for all diagnostic tests. - To manage the E-Referral booking system. - Write to patient’s General Practitioner, Consultant as required. - To ensure that, if required, transport is ordered for patients as and when required. - To answer telephone ensuring that information is correctly handled and disseminated for all situations. - To photocopy information for Clinical Team as and when required. - To be responsible for the general tidiness of the workplace and equipment therein. - Prepare any correspondence as and when required and forward appropriately as per hospital information governance policies. - To ensure data protection policies are adhered to at all times. For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached. ## Job Details Administrative Co-ordinator - Physiological Sciences 12 hours per week Permanent Salary: £25,760 - £27,476 per annum Closing date: Thursday 18th June 2026 Interview Date: Wednesday 8th July 2026 (TBC) *This post may close early due to high numbers of applications, so you are advised to apply promptly.* All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas. A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. We welcome applications from the Armed Forces Community – get in touch to find out more #JoinTeamEliot **PLEASE NOTE: This role is not eligible for sponsorship** ## Job Description To provide an efficient and professional administration service to the Physiological Sciences Service. To ensure that all patient appointments and referrals are managed in a timely manner. With particular responsibility for meeting national targets especially linked to cancer waits To communicate over the telephone and personally with patients, clients, friends and relatives relaying accurate and applicable information, as required. To communicate with internal and external professional bodies by phone, letter, fax and email ensuring data protection policies are adhered to at all times. To manage the day-to-day duties of the Band 2 admin and clerical staff. ## Responsibilities Take responsibility for dealing with referrals on receipt of referrals both internal and external. To take lead responsibility of updating the Lorenzo computer program with all relevant and applicable information. On the day of clinics welcome patients to department, arrive & depart patients on Lorenzo and arrange follow-up appointments, as required. To input and manage referrals from both GP surgeries and other trusts. To input and manage Access Plans for all tests carried out in the Cardio Respiratory Unit. Take lead responsibility for the administration duties required to facilitate the running of the Physiological Sciences Service for both inpatient and outpatient referrals. Take responsibility for managing database of patients including referral dates and appointment dates. To be responsible for updating of database and audit of accuracy. To ensure that all patient notes are booked out to correct destination by placing details on the I-records system. To book clinic appointments for all diagnostic tests. To manage the E-Referral booking system. Write to patient’s General Practitioner, Consultant as required. To ensure that, if required, transport is ordered for patients as and when required. To answer telephone ensuring that information is correctly handled and disseminated for all situations. To photocopy information for Clinical Team as and when required. To be responsible for the general tidiness of the workplace and equipment therein. Prepare any correspondence as and when required and forward appropriately as per hospital information governance policies. To ensure data protection policies are adhered to at all times. For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached. ## Person Specification ### Other **Essential** - Flexible to the needs of the Service. - Ensure high levels of confidentiality and communication are maintained - Frequent and long period spent sitting at a desk using a keyboard - A commitment to Equal Opportunities ### Personal Qualities **Essential** - Excellent organisational skills. - Good presentation skills - Strong leadership skills - Able to supervise staff in the absence of the Admin Team Lead - Sound decision making skills - Excellent level of verbal and written communication - Able to demonstrate good persuasion and influencing skills - Able to use judgement and initiative to provide information and support - Able to apply tact and sensitivity to establish trust and confidence - Empathetic approach to managing and resolving enquiries - Able to manage difficult and distressing situations effectively - Able to analyse problems and initiate appropriate solutions effectively ### Skills and Abilities **Essential** - Working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel. - Excellent understanding of general office working procedures - Able to work using own initiative. - Able to work as part of a team - Able to collaborate with others - Able to autonomously prioritise and plan workload to meet deadlines, often in a pressurised environment and be able recognise when to escalate to appropriate manager - Excellent attention to detail and accuracy - Positive and flexible approach to work - Understands limits of own responsibilities **Desirable** - Awareness of current issues within the NHS ### Experience and Knowledge **Essential** - Working in a senior administrative role or suitable experience at a band 2 level to able progression - Experience in a customer facing role - Decision making and resolving complex work related issues. ### Qualification and Professional Training **Essential** - ECDL or RSA Level 2 Typing Skills or equivalent - Key Skills level 2 in Literacy or equivalent - NVQ Level 3 or equivalent experience ## Documents - [functional requirements (pdf, 620.0kb)](https://www.healthjobsuk.com/documents?ddoc=1934) - [administrative co-ordinator - jd (pdf, 424.6kb)](https://www.healthjobsuk.com/documents?vdoc=10193917) - [administrative co-ordinator - ps (pdf, 368.6kb)](https://www.healthjobsuk.com/documents?vdoc=10193918) - [administrative co-ordinator - frf (pdf, 188.5kb)](https://www.healthjobsuk.com/documents?vdoc=10193919) - [ge hospital staff campaign interactive (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?edoc=2212) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.