# Administrative Assistant/Receptionist > NHS job listing from Job Clerk for Cardiff and Vale University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administrative-assistantreceptionist/a8c3e2a1-316e-41f2-8dcb-99b8648d06e3 - **Markdown:** https://www.jobclerk.com/job/administrative-assistantreceptionist/a8c3e2a1-316e-41f2-8dcb-99b8648d06e3.md ## Summary - **Status:** Live - **Employer:** Cardiff and Vale University Health Board - **Town:** Cardiff - **Region:** Cardiff - **Country:** Wales - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £26,300 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Monday to Friday, 8:30 am - 4:30 pm. You will be required to work 9:00am - 5:30 pm in Barry Hospital or Cardiff Royal Infirmary one day per week, currently 1 day every 4 weeks although frequency may change subject to staffing.) - **Closing date:** 2026-05-28T23:59:00.000Z - **Posted:** 2026-05-26T11:22:09.526Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cardiff/Cardiff/Cardiff_Vale_University_Health_Board/Administrative_Services/Administrative_Services-v7991090 - **Application URL:** https://apps.trac.jobs/job-advert/7991090?ShowJobAdvert=&feedid=9002 - **Employer website:** https://cavuhb.nhs.wales ## Job Content ### Job overview We are currently looking for a highly motivated receptionist to provide a first class patient focused service within the Department of Sexual Health (DOSH).  If you have proven organisational and excellent communication skills, work hard under pressure and as part of a team then we would like to hear from you. ### Main duties of the job Main duties consist of being the first point of contact for the service via our reception area. This will include both meeting and greeting people accessing the service for their outpatient appointments and via the telephone, as well as liaising with a range of multi-disciplinary professionals. You will be required to manage a busy telephone system. You will also be required to provide admin support to other areas of service and action any administrative tasks that are sent in daily to the DOSH team. Team work and flexibility to the role is paramount as DOSH is and continues to be an evolving service. Please note that this role will involve covering an evening clinic once a month until 5:30pm, either in Cardiff Royal Infirmary or Barry Hospital. Access to a vehicle would be desirable. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. ### Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac Our values guide the way we work and the way we behave with others.  Post holders will be expected at all times to behave in accordance with our values demonstrating commitment to the delivery of high quality services to patients. ## Job Details We are currently looking for a highly motivated receptionist to provide a first class patient focused service within the Department of Sexual Health (DOSH). If you have proven organisational and excellent communication skills, work hard under pressure and as part of a team then we would like to hear from you. ## Job Description Main duties consist of being the first point of contact for the service via our reception area. This will include both meeting and greeting people accessing the service for their outpatient appointments and via the telephone, as well as liaising with a range of multi-disciplinary professionals. You will be required to manage a busy telephone system. You will also be required to provide admin support to other areas of service and action any administrative tasks that are sent in daily to the DOSH team. Team work and flexibility to the role is paramount as DOSH is and continues to be an evolving service. Please note that this role will involve covering an evening clinic once a month until 5:30pm, either in Cardiff Royal Infirmary or Barry Hospital. Access to a vehicle would be desirable. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. ## Responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac Our values guide the way we work and the way we behave with others. Post holders will be expected at all times to behave in accordance with our values demonstrating commitment to the delivery of high quality services to patients. ## Person Specification ### Other **Essential** - Manual handling - Committed to providing a quality service **Desirable** - Welsh speaker ### Skills **Essential** - Excellent communication skills inc. non-verbal - Excellent organisational skills - Aware of the importance of confidentiality - Ablity to work under pressure - Good IT skills including MSO packages ### Experience **Essential** - Reception experience - Administration experience - Experience of working with MSO packages **Desirable** - Work experience with general public or within NHS - Health records experience - Good general background in office procedures - Previous experience of liaising with health professionals and members of the public ### Qualifications **Essential** - Good standard of education, GCSE or equivalent **Desirable** - NVQ Level 3 - ECDL ### Special knowledge **Desirable** - Clinical information system (Millcare) experience - Experience of working in a sexual health department ### Personal qualities **Essential** - Reliable and conscientious - Logical thinking - Flexible to meet the needs of the post and responsive to change - Enthusiastic, friendly and outgoing - Flexible to meet the needs of the service and working hours - Team player ## Documents - [jdps sdmp (pdf, 992.2kb)](https://www.healthjobsuk.com/documents?vdoc=10316127) - [oh form - ig ffurflen (docx, 101.1kb)](https://www.healthjobsuk.com/documents?vdoc=10316128) - [guidance notes for applicants nov25 (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2843) - [shaping our future wellbeing strategy (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2852) - [shaping our future wellbeing strategy (pdf, 2.3mb)](https://www.healthjobsuk.com/documents?edoc=2851) - [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1630) - [croeso i fwrdd iechyd prifysgol caerdydd a’r fro (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2422) - [welcome to cardiff and vale university health board (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2421) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.