# Administrative Assistant

> NHS job listing from Job Clerk for Cambridge University Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administrative-assistant/ad41f587-2496-4b27-869c-a18554a06a6f
- **Markdown:** https://www.jobclerk.com/job/administrative-assistant/ad41f587-2496-4b27-869c-a18554a06a6f.md

## Summary

- **Status:** Live
- **Employer:** Cambridge University Hospitals NHS Foundation Trust
- **Location:** Addenbrooke's Hospital
- **Workplace type:** onsite
- **Profession:** Administrative assistant
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 p.a. pro rata
- **Contract type:** Permanent
- **Employment type:** 15 hours per week (Part Time / Flexible working hours may be considered.)
- **Closing date:** 2026-11-01T23:59:00.000Z
- **Posted:** 2026-10-21T07:30:33.279Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cambridgeshire/Cambridge/Cambridge_University_Hospitals_NHS_Foundation_Trust/Division_East_Anglian_Regional_Radiation_Protection_Service/Division_East_Anglian_Regional_Radiation_Protection_Service-v8372361
- **Application URL:** https://apps.trac.jobs/job-advert/8372361?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.cuh.nhs.uk

## Job Content

### Job overview

To deliver and maintain professional administration support and reception service to the East Anglian Regional Radiation Protection Service and to all its users and colleagues.

### Main duties of the job

To deliver and maintain a professional administration and reception service to clients, colleagues and Trust Staff.

Modify and adapt communication methods to a range of situations using appropriate verbal or written communication skills effectively. Welcome and treat everyone (patients, relatives, colleagues and Trust Staff) in a friendly and courteous manner presenting a good image of yourself through your attitude, behaviour and appearance.

Use decision making skills prioritising your workload using standard operating procedures.

Monitor and produce work of the quality and quantity required ensuring expected Trust and department standards and deadlines are met.

Ensure the working environment is safe and of a professional appearance, taking appropriate action to report any problems, organise repairs/collection of waste and maintain efficient and effective use of resources.

Work effectively and efficiently recommending better ways of working, sharing ideas with others to improve service delivery and transformation.

### Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on 1st November 2026.

Interviews are due to be held on 20th November 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:

- applied for a Graduate visa

- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this position.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

## Person Specification

### Skills

**Essential**

- Ability to work as part of a team
- Good communication skills including telephone, email and face to face
- Ability to follow processes and procedures
- High level of ability to organise and manage own time keeping to schedule and deadlines
- Accurate and speedy typing and key board skills
- Good organisational skills
- Ability to meet deadlines
- Willing to take on/learn new skills
- Ability to show attention to detail and accuracy
- Ability to adapt to change
- Ability to work under pressure
- Ability to store and safeguard confidential documents

**Desirable**

- Ability to requisition general stock

### Knowledge

**Essential**

- Understanding of customer service (A/I)
- Understanding of confidentiality and data protection (A/I)
- Good working knowledge of Microsoft Office packages (A/I)

**Desirable**

- Knowledge of the Trust including awareness of the Trust's priorities (I)
- Knowledge of Trust information systems (A/I)
- Knowledge of legal and scientific terminology (A/I)

### Experience

**Essential**

- Experience of working in a busy clerical/office environment or reception service (A/I)
- Experience of prioritising, planning and organising own tasks (A/I)
- Working with guidelines (A)
- Experience of customer service or dealing with the public both in person and over the telephone (A)
- Data entry and experience of IT packages - Microsoft Office (A/I)

**Desirable**

- Previous experience of working in the NHS (A)
- Experience of call handling (A)
- Experience of dealing with difficult situations and confrontations (A)

### Qualifications

**Essential**

- Educated to at least GCSE level or equivalent (A)
- NVQ level 2 Customer Service/Business Admin or equivalent experience (A)

**Desirable**

- Typing qualification or equivalent
- Secretary qualification or equivalent

### Additional Requirements

**Essential**

- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
- Attention to Detail
- Excellent Front of House Skills
- Adaptability and Willingness to Learn

## Documents

- [applicant information pack (pdf, 405.5kb)](https://www.healthjobsuk.com/documents?vdoc=10711515)
- [completing your application - information for applicants (pdf, 222.9kb)](https://www.healthjobsuk.com/documents?vdoc=10711514)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
