# Administrative Assistant > NHS job listing from Job Clerk for Hampshire Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administrative-assistant/a991032e-e372-4cac-b595-11fcb450133d - **Markdown:** https://www.jobclerk.com/job/administrative-assistant/a991032e-e372-4cac-b595-11fcb450133d.md ## Summary - **Status:** Live - **Employer:** Hampshire Hospitals NHS Foundation Trust - **Town:** Basingstoke - **Region:** South East - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum pro rata - **Contract type:** Permanent - **Employment type:** Full time, Part time, 37.5 hours per week (Part‑time hours may be considered in line with individual divisional or departmental requirements) - **Closing date:** 2026-07-23T23:59:00.000Z - **Posted:** 2026-07-08T15:33:19.818Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Hampshire/Winchester/Hampshire_Hospitals_NHS_Foundation_Trust/Administration/Administration-v8141902 - **Application URL:** https://apps.trac.jobs/job-advert/8141902?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.hampshirehospitals.nhs.uk ## Job Content ### Job overview Are you interested in building a rewarding career within NHS administration? We’d like to invite you to apply for a range of dynamic administrative opportunities across Hampshire Hospitals NHS Foundation Trust. This advert allows you to express your interest in the administrative roles available, giving you the opportunity to take the next step in your NHS career journey. As vacancies arise, we will review applications, shortlist suitable candidates, and invite them to interview. Successful applicants will then be supported to match into roles that reflect their strengths, career aspirations, and the needs of our services. You’ll also have the opportunities across our hospitals and service areas. Joining us means becoming part of a compassionate, inclusive, and forward‑thinking NHS team where your contribution directly supports patient care. Our administrative colleagues play an essential role in ensuring the smooth and efficient running of our clinical services, helping to provide the best possible experience for our patients and their families. If you are motivated, organised, and committed to delivering high‑quality support in a fast‑paced healthcare environment, we would be delighted to hear from you. We are looking for: - Strong communication and organisational skills. - Ability to prioritise workload and work accurately under pressure. - Good IT skills and willingness to learn new systems. - A flexible, positive approach to supporting team needs. ### Main duties of the job Typical responsibilities may include: - Welcoming and assisting patients, relatives, and visitors, ensuring they are supported with empathy and accurate information - Manage patient registration, appointments and clinic bookings, including checking patients in, scheduling, amending or cancelling appointments, and coordinating rebooking appointments. - Maintain patient records and administrative systems, ensuring all data is accurate, up to date, and compliant with GDPR, Trust policies, and clinical documentation requirements. - Support patient flow and the wider clinical team by liaising with nurses, clinicians, secretaries, and external partners (e.g., GP surgeries) to coordinate information. - Handle patient queries and communications, responding to telephone and face‑to‑face enquiries. - Ensure accurate management of correspondence and documentation, including filing, scanning, distributing letters, processing outgoing mail, and tracking case notes. - Contribute to administrative processes that support clinical governance, such as collecting data for audits, managing waiting lists, supporting RTT (Referral to Treatment) compliance, and adhering to Trust Access Policies. - Work collaboratively as part of the administrative and multidisciplinary teams, supporting colleagues, participating in meetings and handovers. This list outlines general tasks common across administration roles. Actual responsibilities will depend on the specific vacancy offered. ### Detailed job description and main responsibilities Please refer to the attached documents for examples of the roles we typically recruit to and may be looking to recruit to. ## Person Specification ### Communication Skills **Essential** - Able to communicate clearly and professionally in both verbal and written formats **Desirable** - Able to adapt communication style to support people with different needs (e.g., language barriers, disabilities). ### Customer Service Skills **Essential** - Able to build positive, respectful relationships with patients, relatives, staff and colleagues. **Desirable** - Experience handling sensitive or challenging conversations with confidence. ### Teamworking & Collaboration **Essential** - Works effectively with colleagues across teams and departments. - Shares information appropriately to support smooth patient and service flow. **Desirable** - Experience contributing to cross‑departmental working or service improvement tasks. ### Written & Digital Communication Competence **Essential** - Able to produce clear, accurate written documentation, notes, and emails. - Confident using digital systems for communication, data entry, or record‑keeping. **Desirable** - Experience using sector‑specific systems (e.g., patient administration systems). ## Documents - [job description examples (pdf, 455.4kb)](https://www.healthjobsuk.com/documents?vdoc=10440656) - [hhft employee rewards & benefits (pdf, 723.8kb)](https://www.healthjobsuk.com/documents?edoc=900) - [tackling climate change at hampshire hospitals (pdf, 4.9mb)](https://www.healthjobsuk.com/documents?edoc=2900) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.