# Administrative Assistant > NHS job listing from Job Clerk for Leeds Teaching Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administrative-assistant/8863eac5-a966-4450-b0e7-f8e564222b0f - **Markdown:** https://www.jobclerk.com/job/administrative-assistant/8863eac5-a966-4450-b0e7-f8e564222b0f.md ## Summary - **Status:** Live - **Employer:** Leeds Teaching Hospitals NHS Trust - **Location:** St James's University Hospital - **Workplace type:** onsite - **Profession:** Administrative assistant - **Grade:** Band 4 - **Salary:** £28392.00 to £31157.00 - **Contract type:** Permanent - **Employment type:** Full-time - **Closing date:** 2026-10-26T23:59:00.000Z - **Posted:** 2026-10-02T07:07:29.723Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9298-26-1058 - **Application URL:** https://vacancies.leedsteachinghospitals.jobs/Job/JobDetail?jobid=2089&source=JobtrainNHSJobs - **Employer website:** https://www.leedsth.nhs.uk ## Job Content ### Job summary An exciting opportunity has arisen for an Administrative Assistant to join the existing Quality Team within Specialty and Integrated Medicine (SIM) Clinical Service Unit. We are small, experienced team who are motivated to work with our clinical teams to ensure we provide the best possible care to our patients. We are seeking an enthusiastic and motivated individual with excellent attention to detail to join our team. ### Main duties of the job The candidate will be responsible for providing administrative support to the Lead Nurses for Clinical Quality and Education and the Quality Manager. Responsibilities will include organisation of complex meetings, preparation of agendas, data sets and Powerpoint slides, and taking high quality, accurate minutes. The post holder will also be responsible for co-ordinating the CSUs complaints, liaising with nursing, medical and management teams to ensure timely responses and feeding back at the weekly complaints huddle. Applicants should have a broad range of administration skills, particularly the ability to take high quality, detailed minutes at speed, with excellent attention to detail. It is essential that the person is able to work under pressure, within a team and autonomously, and prioritise their work load accordingly with excellent organisational skills. The role requires extensive use of Microsoft Office applications such as Excel, Word and PowerPoint. Are you passionate about making a difference? Are you looking for an opportunity to support our clinical teams in delivering excellent quality care? Do you have excellent administrative and organisational skills? If the answer is yes, we would love to hear from you. ### About us The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do. ### Details - Date posted: 02 October 2026 - Pay scheme: Agenda for change - Band: Band 4 - Salary: £28,392 to £31,157 a year - Contract: Permanent - Working pattern: Full-time - Reference number: 002086 - Job locations: St James’s University Hospital, Leeds, West Yorkshire, LS9 7TF, United Kingdom ### Job responsibilities For questions about this job, contact: Name. Emma Tunnacliffe Position Quality Manager Email emma.tunnacliffe@nhs.net Phone number 07899 021837 or 0113 20 64654 Shortlisting Date: 16/10/2026 Interview Date: 27/10/2026 & 28/10/2026 Why you should join our Team Specialty & Integrated Medicine (SIM) Clinical Service Unit (CSU) Specialty & Integrated Medicine (SIM) is home to a variety of services at the Trust. There are wards covering the following specialties: General Medicine, Older People’s Medicine, Infectious Diseases/Travel Medicine, Diabetes and Endocrinology. We also have outpatient facilities for Diabetes, Endocrinology, Intravenous Antibiotics (OPAT), HIV and Sexual Health. SIM CSU Quality Team The team comprises of two Lead Nurses for Clinical Quality and Education, one Quality Manager and this post, Quality Governance and Complaints Co-ordinator. We are a small, friendly team who work closely together and share a passion for working with the wider SIM CSU teams to ensure our patients receive the best possible care. What you will bring to the role The role of the Administrative Assistant is to provide a comprehensive administrative support to the Quality Team and wider team in SIM CSU (where it is Quality Governance related). This includes (but is not limited to): - Co-ordinating multiple meetings per month by booking meeting rooms, preparing and circulating agendas, preparing slides or other documents. - Attending the meetings and producing high quality minutes in a timely manner. - Collating and co-ordinating the CSU’s complaint responses and ensuring deadlines are met, liaising with the clinical teams to achieve this. Uploading action logs from complaints to Datix. - Tracking patient safety reviews and investigations and uploading action logs to Datix. - Providing administrative support to the Quality Manager and Lead Nurses for Clinical Quality in the oversight of the Quality Governance portfolio including: - Complaints and PALS - Incidents - Duty of Candour - Clinical guidelines/NICE guidance - Friends and Family Test - Audit - Mortality and morbidity reviews Assist and support the wider SIM CSU teams with Quality Governance related queries. About Leeds Teaching Hospital NHS Trust Our Trust values The Leeds Way is working together to support each other and deliver the best possible care to patients. We are…. Responsible Open and Honest One Team Kind Our Trust priorities Our purpose: Excellent, safe and sustainable care for every patient every time Our priorities: People Improvement and Innovation Partnerships Outcomes To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here. We reserve the right to close this advert early if we receive a high number of suitable applications. ## Person Specification ### Knowledge **Essential** - A well-developed understanding and knowledge of office-based procedures/ systems and able to implement change and train colleagues where appropriate. - Interpretation and analysis of reports, databases and spread-sheet information. - Well-developed knowledge and experience of using a variety of IT applications in a Windows based environment. - An understanding of Service/Departmental, Trust and National standards/targets that impact on the service area. - Clear knowledge/understanding of terminology applicable to the service area including some medical terminology. - An understanding and appreciation of complimentary service areas/functions. - Well-developed knowledge and experience of using information systems, software applications and office equipment. - Aware of the Data Protection Act and Confidentiality in relation to the role. - An ability to effectively implement and ensure adherence to the Trust's policies and procedures associated with the role and the service. - An understanding of the relationship and impact on the service of a range of IT applications. - Understand and adhere to Departmental/Service, Trust and NHS processes and protocols. ### Experience **Essential** - Previous experience in administration/secretarial/personal assistant capacity in a large and complex organisation. - Experience working within a team. - Working in a customer focussed environment. - An ability to train staff, including temporary staff, as required and to assess and monitor progress on a continuing basis. **Desirable** - Previous working experience in a health care environment. ### Skills and Abilities **Essential** - Customer service skills. - Have the ability to assess and resolve problems within the remit of the role. - Able to adapt to new working practices/processes - Able to implement and review changes within the working practices/processes of the team. - Able to prioritise workload - individual and that of the team, if appropriate. - Ability to manage a variety of tasks and deadlines, achieving required deadlines. - Effective communication skills, verbal and written. - Continually monitor, review and, where appropriate, suggest/implement changes to improve the working practices and systems - Excellent organisational skills with the ability to work both independently and as part of a team. - Prioritise own workload and, where appropriate, that of the team. - Able to effectively manage a variety of tasks with possibly competing deadlines. - Excellent attention to detail. - An ability to accurately transcribe complicated/complex notes/minutes and type complicated/complex information while subject to frequent interruptions. - Highly developed interpersonal skills with the ability to exchange confidential, sensitive or contentious information clearly and effectively at all levels. - An ability to exercise judgement when dealing with enquiries to evaluate the situation and resolve problems within their remit, escalating issues appropriately. - To support and sustain the department's practice with efficient administrative protocols, processes and procedures, in line with service needs. ### Qualifications and Training **Essential** - GCSE (or equivalent) English Language grade C or above - Appropriate typing/IT qualification or equivalent **Desirable** - Shorthand/Audio - European Computer Driving Licence (ECDL) ### Personal Qualities and Professional Behaviour **Essential** - Commitment to ensuring work is completed and targets met within the timescales dictated by the Department/Service - Communicate sensitively and effectively - Respect the privacy, dignity, religious and cultural beliefs of others. - Flexibility in approach to working hours and working practices. - Demonstrate a commitment to team working, departmental and multi-disciplinary team. - Demonstrate integrity and respect confidentiality. - To have an adaptable and flexible approach to working hours and practices. - Must be tactful and diplomatic. ## Documents - [Job Description (DOC, KB)](https://vacancies.leedsteachinghospitals.jobs/Job/GetJobAdvertDocument?Id=3656&JobId=2089) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.