# Administrative Assistant – Reception/Admin Support

> NHS job listing from Job Clerk for The Newcastle upon Tyne Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administrative-assistant-receptionadmin-support/a7fa0165-db1e-4d11-9932-dff1072c894c
- **Markdown:** https://www.jobclerk.com/job/administrative-assistant-receptionadmin-support/a7fa0165-db1e-4d11-9932-dff1072c894c.md

## Summary

- **Status:** Live
- **Employer:** The Newcastle upon Tyne Hospitals NHS Foundation Trust
- **Town:** Newcastle Upon Tyne
- **Region:** North East and Yorkshire
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-07-26T23:59:00.000Z
- **Posted:** 2026-07-09T23:02:30.845Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Tyne_Wear/Carlisle/The_Newcastle_upon_Tyne_Hospitals_NHS_Foundation_Trust/Cumbria_Admin_Clerical_CIC/Cumbria_Admin_Clerical_CIC-v8028851
- **Application URL:** https://apps.trac.jobs/job-advert/8028851?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.newcastle-hospitals.org.uk

## Job Content

### Job overview

An exciting opportunity has arisen for an Administrative Assistant – Reception/Admin Support based at the Northern centre for Cancer care - North Cumbria, Carlisle

Working on one of the 2 Receptions with NCCC-NC.

Hospital site Carlisle

- Interview Date: 5 August 2026
- 37 hours 30 minutes/week
- You will be redirected to Trac to apply for the vacancy.  Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

### Main duties of the job

- Deal with telephone enquires promptly.
- Communicate with patients regarding appointments/transport bookings
- Make Oncology Review Appointments for patients leaving Oncology Outpatients
- Issuing  concessionary parking permits
- Liaising with NCIC estates on issue contractors passes & keys and parking permits
- General reception Meet & Greet duties
- Working within a team of administrative staff supporting the provision of an efficient Administrative support service to the wider Oncology team in NCCC-NC
- Uploading into Patient Record system – E-record

### Detailed job description and main responsibilities

Based mainly on one of the Receptions with NCCCNC.

- Deal with telephone enquires promptly.
- Communicate with patients regarding appointments.

Working within a team of administrative staff supporting the provision of an efficient Administrative support service to the wider Oncology team in NCCCNC

Uploading into Patient Record system – E-record

Archiving.

## Person Specification

### Skills & Abilities

**Essential**

- Good IT skills to include office software packages
- Good keyboard skills and Text Processing ability
- Good communication skills both written verbal and telephone skills
- Ability to work without direct supervision
- Ability to be flexible and work as part of a team
- Understanding of confidentiality issues

### Knowledge & Experience

**Desirable**

- Previous work experience
- Understanding of medical terminology

### Qualifications & Education

**Essential**

- Minimum of 4 GCSEs, Level A - C, including English Language, or equivalent level qualification or relevant experience
- OCR I or NVQ L2 Business & Administration or equivalent qualification / experience

## Documents

- [jd (pdf, 256.4kb)](https://www.healthjobsuk.com/documents?vdoc=10435090)
- [ps (pdf, 104.7kb)](https://www.healthjobsuk.com/documents?vdoc=10435127)
- [newcastle staff benefits (pdf, 274.4kb)](https://www.healthjobsuk.com/documents?edoc=2721)
- [behaviour and civility charter (pdf, 93.8kb)](https://www.healthjobsuk.com/documents?edoc=2922)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.